I had applied for a spouse visa outside the U.K through a visa application centre to join my husband in the UK but my plans have changed. I need to change some details on the application. Who should I contact?

Contact the visa application centre where you applied if you’re outside the UK and there’s a change to your:

Report a change of circumstances if you have a visa or BRP

You're in the UK and have a BRP

You must report any changes in your circumstances if you’re in the UK and have either:

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can change your address without having to apply for a new BRP.

You can either:

report a change of address online

fill in the change of circumstances form and send it to the address on the form

Report a change to your name or personal details

You must apply for a new BRP straight away if any of these things change:

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

You must apply for a new BRP within 3 months. You can be fined up to £1,000 or have your stay shortened if you do not.

Report all other changes

You must report any other changes to the details you gave in your BRP application, including if:

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

Fill in the change of circumstances form and send it to the address on the form.

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

You must transfer your visa to a biometric residence permit (BRP) if your overall stay in the UK is longer than 6 months and any of these details on your visa document change:

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

You do not need to report these changes or transfer your visa if your stay in the UK is less than 6 months.

Fill in a change of circumstances form if you’ve applied for a visa but haven’t had a decision.

Report all other changes

Fill in the change of circumstances form to report any other changes of circumstances including:

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You can update your address or your legal representative’s address online.

You're outside the UK

How you report a change of circumstances depends on how you applied and the status of your application.

If you have a UK Visas and Immigration account

You will have a UK Visas and Immigration account if you used the ‘UK Immigration: ID Check’ smartphone app to scan your identity document on your phone.

You’re still waiting for a decision about your application

You can change your email address or phone number by updating your account details. You cannot update your identity document, name or address if you’re still waiting for a decision.

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address

personal details, for example your name, because you got married

You may need to make another visa application at your local visa application  centre.


I am a Latvian national and am currently in the UK on a T5 Seasonal Worker visa. I hold a valid biometric residence permit, but the nature of my work has recently required me to move to a new address, which I have not yet had time to update the authorities about. Will I need a new BRP, or can I simply update the address online?

You can change your address without having to apply for a new BRP.

You're in the UK and have a BRP

You must report any changes in your circumstances if you’re in the UK and have either:

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can either:

report a change of address online

fill in the change of circumstances form and send it to the address on the form

Report a change to your name or personal details

You must apply for a new BRP straight away if any of these things change:

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

You must apply for a new BRP within 3 months. You can be fined up to £1,000 or have your stay shortened if you do not.

Report all other changes

You must report any other changes to the details you gave in your BRP application, including if:

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

Fill in the change of circumstances form and send it to the address on the form.

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

You must transfer your visa to a biometric residence permit (BRP) if your overall stay in the UK is longer than 6 months and any of these details on your visa document change:

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

You do not need to report these changes or transfer your visa if your stay in the UK is less than 6 months.

Fill in a change of circumstances form if you’ve applied for a visa but haven’t had a decision.

Report all other changes

Fill in the change of circumstances form to report any other changes of circumstances including:

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You can update your address or your legal representative’s address online.

You're outside the UK

How you report a change of circumstances depends on how you applied and the status of your application.

If you have a UK Visas and Immigration account

You will have a UK Visas and Immigration account if you used the ‘UK Immigration: ID Check’ smartphone app to scan your identity document on your phone.

You’re still waiting for a decision about your application

You can change your email address or phone number by updating your account details. You cannot update your identity document, name or address if you’re still waiting for a decision.

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

Contact the visa application centre where you applied if you’re outside the UK and there’s a change to your:

reason for going to the UK

address

personal details, for example your name, because you got married

You may need to make another visa application at your local visa application  centre.

You can either:

You're in the UK and have a BRP

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can either:

report a change of address online

Report a change to your name or personal details

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Report all other changes

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

You're in the UK and have a visa

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

Report all other changes

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You're outside the UK

If you have a UK Visas and Immigration account

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address

report a change of address online

You're in the UK and have a BRP

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can either:

report a change of address online

Report a change to your name or personal details

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Report all other changes

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

You're in the UK and have a visa

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

Report all other changes

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You're outside the UK

If you have a UK Visas and Immigration account

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address


I am a Spanish national, and currently reside there whilst awaiting a decision on my application for a Visa to visit the UK to pursue my academic studies. I applied via a visa application centre, but have gotten married and changed my surname since the application was made. Can I update the details of my present application, or will I need to start over again?

You're in the UK and have a BRP

You must report any changes in your circumstances if you’re in the UK and have either:

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can change your address without having to apply for a new BRP.

You can either:

report a change of address online

fill in the change of circumstances form and send it to the address on the form

Report a change to your name or personal details

You must apply for a new BRP straight away if any of these things change:

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

You must apply for a new BRP within 3 months. You can be fined up to £1,000 or have your stay shortened if you do not.

Report all other changes

You must report any other changes to the details you gave in your BRP application, including if:

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

Fill in the change of circumstances form and send it to the address on the form.

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

You must transfer your visa to a biometric residence permit (BRP) if your overall stay in the UK is longer than 6 months and any of these details on your visa document change:

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

You do not need to report these changes or transfer your visa if your stay in the UK is less than 6 months.

Fill in a change of circumstances form if you’ve applied for a visa but haven’t had a decision.

Report all other changes

Fill in the change of circumstances form to report any other changes of circumstances including:

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You can update your address or your legal representative’s address online.

You're outside the UK

How you report a change of circumstances depends on how you applied and the status of your application.

If you have a UK Visas and Immigration account

You will have a UK Visas and Immigration account if you used the ‘UK Immigration: ID Check’ smartphone app to scan your identity document on your phone.

You’re still waiting for a decision about your application

You can change your email address or phone number by updating your account details. You cannot update your identity document, name or address if you’re still waiting for a decision.

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

Contact the visa application centre where you applied if you’re outside the UK and there’s a change to your:

reason for going to the UK

address

personal details, for example your name, because you got married

You may need to make another visa application at your local visa application  centre.

You're in the UK and have a BRP

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can change your address without having to apply for a new BRP.

You can either:

report a change of address online

Report a change to your name or personal details

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

Report all other changes

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

Report all other changes

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You're outside the UK

If you have a UK Visas and Immigration account

You’re still waiting for a decision about your application

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address

personal details, for example your name, because you got married

You're in the UK and have a BRP

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can change your address without having to apply for a new BRP.

You can either:

report a change of address online

Report a change to your name or personal details

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

Report all other changes

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

Report all other changes

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You're outside the UK

If you have a UK Visas and Immigration account

You’re still waiting for a decision about your application

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address

personal details, for example your name, because you got married

You're in the UK and have a BRP

got a biometric residence permit (BRP)

applied for a BRP but have not had a decision yet

How you do this depends on what you’re reporting.

Report a change of address only

You can change your address without having to apply for a new BRP.

You can either:

report a change of address online

Report a change to your name or personal details

name, for example if you’ve got married

nationality

facial appearance

date of birth, for example if it was wrong

gender

Apply for a replacement BRP online. You’ll need to pay a fee.

Report all other changes

you get a criminal conviction

you separate from your partner

any of your children stop living permanently with you

You're in the UK and have a visa

You must report any changes if you’re in the UK and have either:

got a visa

applied for a visa but haven’t had a decision yet

Changes to your name or personal details

name

nationality

facial appearance

date of birth

gender

You’ll need to pay a fee.

Report all other changes

your contact details

your legal representative’s details

dependent family members’ details

if you separate from your partner

if you get a criminal conviction

if any of your children stop living with you

Report a change of address only

You're outside the UK

If you have a UK Visas and Immigration account

You’re still waiting for a decision about your application

You have a decision about your application

You can update your account details.

If you applied through a visa application centre

reason for going to the UK

address

personal details, for example your name, because you got married


we were out and about with my family on holiday abroad when our hotel room was looted. our travel documents were stolen in that incident. how can we replace our stolen travel documents when we are abroad ?

You can apply for an emergency travel document (sometimes called an ‘emergency passport’) if you’re abroad, need to travel and cannot get a passport in time.

Get an emergency travel document

How it works

If you’re in the UK you should apply for a passport urgently.

Eligibility

You can apply for an emergency travel document if all the following apply:

you’re a British national

you’re outside the UK

your passport has been lost, stolen, damaged, is full, has recently expired or is with HM Passport Office or a foreign embassy

you do not have time to renew or replace your passport before you travel

you can provide proof of your travel plans, for example booking confirmations (or detailed written travel plans if you cannot book ahead)

You usually cannot get an emergency travel document if you’ve never had a UK passport. You should apply for a passport instead.

What an emergency travel document lets you do

You can use an emergency travel document to travel to your destination through a maximum of 5 countries. You can also normally use it to return to the country you’re applying from if you live there.

Your travel plans (countries and dates) will be printed on your emergency travel document. If you change your travel plans once you have your emergency travel document, you’ll need to apply for a new one.

You may need a visa to leave the country you’re in or to travel through other countries with your emergency travel document. Check with the embassy or consulate of each country.

If your final destination is the UK, border staff will keep your emergency travel document when you arrive. Border staff at a different final destination might also keep the document.

How to apply

You can apply online.

It costs £100 to apply for an emergency travel document. The fee is not refundable. You can pay online as part of your application. If you do not, you’ll be asked to pay over the phone.

You might need to attend an appointment at your nearest British embassy, high commission or consulate after you apply online. You’ll be told after you’ve submitted your application whether you need an appointment.

You’ll need to give a contact telephone number and email address as part of your application.

Apply now

How long it will take

Your emergency travel document will normally be ready 2 working days after you apply. It may take longer because of coronavirus (COVID-19).

It can also take longer, for example if you have:

applied for a child under 16

not paid or given the right supporting documents

not given enough or correct information

You’ll be told after you’ve applied how and when you’ll get your emergency travel document.

Apply on behalf of someone else

You can apply for an emergency travel document and book an appointment for someone else if they’re a British citizen or British national (overseas). They might have to attend an appointment and they must collect their emergency travel document in person.

If you apply for a child under 16, they’ll need to attend an appointment. Both parents should go with them if possible. If neither parent can attend, they’ll need to send a signed consent letter.

If you're not a British citizen

You can apply online if you’re a British national (overseas).

If you’re 16 or over and another type of British national, you need to:

Check if you’re eligible with your nearest British embassy, high commission or consulate.

Download and fill in an application form.

Book an appointment with the embassy, high commission or consulate.

Pay the fee at your appointment.

Get an emergency travel document

How it works

Eligibility

you’re a British national

you’re outside the UK

What an emergency travel document lets you do

How to apply

You can apply online.

Apply now

How long it will take

It can also take longer, for example if you have:

applied for a child under 16

not paid or given the right supporting documents

not given enough or correct information

Apply on behalf of someone else

If you're not a British citizen

Download and fill in an application form.

Pay the fee at your appointment.

You can apply online.

Get an emergency travel document

How it works

If you’re in the UK you should apply for a passport urgently.

Eligibility

you’re a British national

you’re outside the UK

What an emergency travel document lets you do

How to apply

You can apply online.

Apply now

How long it will take

It can also take longer, for example if you have:

applied for a child under 16

not paid or given the right supporting documents

not given enough or correct information

Apply on behalf of someone else

If you're not a British citizen

You can apply online if you’re a British national (overseas).

Download and fill in an application form.

Pay the fee at your appointment.


my daughter was on a backpacking trip across the world when her passport expired. she needs to apply for an emergency travel document but is short of money. how much does the emergency travel document application cost ?

Get an emergency travel document

How it works

You can apply for an emergency travel document (sometimes called an ‘emergency passport’) if you’re abroad, need to travel and cannot get a passport in time.

If you’re in the UK you should apply for a passport urgently.

Eligibility

You can apply for an emergency travel document if all the following apply:

you’re a British national

you’re outside the UK

your passport has been lost, stolen, damaged, is full, has recently expired or is with HM Passport Office or a foreign embassy

you do not have time to renew or replace your passport before you travel

you can provide proof of your travel plans, for example booking confirmations (or detailed written travel plans if you cannot book ahead)

You usually cannot get an emergency travel document if you’ve never had a UK passport. You should apply for a passport instead.

What an emergency travel document lets you do

You can use an emergency travel document to travel to your destination through a maximum of 5 countries. You can also normally use it to return to the country you’re applying from if you live there.

Your travel plans (countries and dates) will be printed on your emergency travel document. If you change your travel plans once you have your emergency travel document, you’ll need to apply for a new one.

You may need a visa to leave the country you’re in or to travel through other countries with your emergency travel document. Check with the embassy or consulate of each country.

If your final destination is the UK, border staff will keep your emergency travel document when you arrive. Border staff at a different final destination might also keep the document.

How to apply

You can apply online.

It costs £100 to apply for an emergency travel document. The fee is not refundable. You can pay online as part of your application. If you do not, you’ll be asked to pay over the phone.

You might need to attend an appointment at your nearest British embassy, high commission or consulate after you apply online. You’ll be told after you’ve submitted your application whether you need an appointment.

You’ll need to give a contact telephone number and email address as part of your application.

Apply now

How long it will take

Your emergency travel document will normally be ready 2 working days after you apply. It may take longer because of coronavirus (COVID-19).

It can also take longer, for example if you have:

applied for a child under 16

not paid or given the right supporting documents

not given enough or correct information

You’ll be told after you’ve applied how and when you’ll get your emergency travel document.

Apply on behalf of someone else

You can apply for an emergency travel document and book an appointment for someone else if they’re a British citizen or British national (overseas). They might have to attend an appointment and they must collect their emergency travel document in person.

If you apply for a child under 16, they’ll need to attend an appointment. Both parents should go with them if possible. If neither parent can attend, they’ll need to send a signed consent letter.

If you're not a British citizen

You can apply online if you’re a British national (overseas).

If you’re 16 or over and another type of British national, you need to:

Check if you’re eligible with your nearest British embassy, high commission or consulate.

Download and fill in an application form.

Book an appointment with the embassy, high commission or consulate.

Pay the fee at your appointment.


A new road has been built near my house. At first we didn't worry too much but now we realise it has made our house harder to sell. Who do I make a claim for compensation to?

You can apply for compensation if the value of your property goes down because of pollution or disturbance from the use of a new or altered road.

Compensation when a road affects your property's value

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

You can make a claim yourself or use an agent (eg a professional property valuer or claims company) to claim for you.

Who can claim

The value of your property must have gone down by more than £50 as the result of specific types of pollution or disturbance from the use of a new or altered road.

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

other problems caused by a road, eg losing your view, natural light or privacy (sometimes called ‘blight’)

problems coming from another part of the road - your claim must be for the part of the road that’s new or altered

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

your local council for local roads

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

junctions 16 to 23

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

junctions 27 to 30

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Make a claim

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.


A road next to my property has recently been expanded and many heavy trucks are now using the rout. I'm not happy as i have asthma and it's affecting my health. Do I have a right to compensation?

You can claim after a road’s been open to traffic for 1 year.

Overview

You can apply for compensation if the value of your property goes down because of pollution or disturbance from the use of a new or altered road.

This is known as a ‘Part I claim’.

When you can claim

How to claim

Check you have a valid claim.

Check where to send your claim.

You can make a claim yourself or use an agent (eg a professional property valuer or claims company) to claim for you.

Who can claim

The value of your property must have gone down by more than £50 as the result of specific types of pollution or disturbance from the use of a new or altered road.

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

other problems caused by a road, eg losing your view, natural light or privacy (sometimes called ‘blight’)

problems coming from another part of the road - your claim must be for the part of the road that’s new or altered

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

You can only make a Part I claim because of:

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

smell

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

fumes

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

smoke

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

You can usually only claim for property you own and occupy.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

You must own the property both:

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

before the road opened to traffic

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

when you make your claim

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

the property’s freehold

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.

Overview

This is known as a ‘Part I claim’.

When you can claim

You can claim after a road’s been open to traffic for 1 year.

How to claim

Check you have a valid claim.

Check where to send your claim.

Who can claim

What you can claim for

You can only make a Part I claim because of:

noise

vibration

smell

fumes

smoke

artificial lighting

solid or liquid discharge on to your property

What you can’t claim for

You can’t make a Part I claim for:

other problems caused by a road, eg losing your view, natural light or privacy (sometimes called ‘blight’)

a road that’s only been resurfaced

Types of property you can claim for

You can usually only claim for property you own and occupy.

You must own the property both:

before the road opened to traffic

when you make your claim

You must also be able to prove you own 1 of the following:

the property’s freehold

the property’s leasehold, with at least 3 years left to run on your lease on the date you make your claim

You can’t claim for property that was part of a ‘compulsory purchase’ for the construction of the road.

Homes

You must be living in the property when you make your claim, unless you can’t because:

you let it to tenants

there’s another legal reason preventing you, eg a court order

Agricultural land

You must occupy the property both:

before the road opened to traffic

when you make your claim

Business premises

You must occupy the whole property, or a substantial part of it, both:

before the road opened to traffic

when you make your claim

Your property’s rateable value must be below £34,800.

Search by postcode to find the rateable value of your business in England or Wales.

Other requirements

Read Highways England’s guide to Part I claims to check if you need to meet other requirements.

Make a claim

You usually need to make your claim to the authority responsible for the road - this is:

your local council for local roads

Highways England for major roads, including motorways and some A roads

You need to make your claim to Connect Plus if it’s for M25 widening at:

junctions 16 to 23

junctions 27 to 30

Make a claim to Highways England

Check Part I claims notices for roads that are open for claims.

Read the guide to Part I claims.

Download and fill in the claim for compensation form.

Send your claim to the Highways England.

Track your claim

You can track the progress of a Part I claim you’ve made to Highways England.