the response from the Independent Case Examiner

the date they first denied they were the parent

your appeal form and any supporting evidence

the amount of child maintenance they have to pay

a DNA test that shows they’re the parent

a child maintenance decision about payment amounts

the Parliamentary and Health Service Ombudsman

the Social Security and Child Support Tribunal

the cost of any DNA tests arranged through the service


State Pension (including Graduated Retirement Benefit)

War Disablement Pension at State Pension age

people who get certain benefits in the qualifying week

Industrial Injuries or War Pensions schemes

Industrial Death Benefit (for widows or widowers)

a European Economic Area (EEA) country or Switzerland

Severe Disablement Allowance (transitionally protected)

the only qualifying benefit you’re getting


the benefits office that gave you the decision

the benefits office dealing with your claim

a decision about benefits, tax credits or child maintenance

Compensation Recovery Scheme (including NHS recovery claims)

the date on your written statement of reasons

the benefit office where you applied for your benefit

the date of your mandatory reconsideration notice

child maintenance (sometimes known as ‘child support’

the Social Security and Child Support Tribunal

the office where you applied for the benefit

the phone number on your decision letter

The benefits office that gave you the original benefit decision

Universal Credit (including advance payments)

the date of the original benefit decision

the decision in the mandatory reconsideration notice


the Department for Work and Pensions (DWP)

your Government Gateway user ID and password

a letter with details of your half of the debt

tax credits overpayments from different years

Online and telephone banking (Faster Payments)


work experience, volunteering and job trialling schemes

your other benefits, including tax credits

drug or alcohol problems that are stopping you working

specific programmes to help you back into work

training, guidance and work placement programmes

Jobseeker’s Allowance (JSA) or Universal Credit

work experience, volunteering and work trials

a British Sign Language interpreter or a lipspeaker)

specialist drugs or alcohol treatment professionals in your area

special equipment, adaptations or support worker services

local organisations like employers and community groups

an assessment interview with Jobcentre Plus

a guaranteed interview for a job or an apprenticeship


more than one letter covering more than one shielding period

The Department for Work and Pensions (DWP)

your letter confirming the date of your procedure

British Sign Language (BSL) video relay service

a different way to apply in Northern Ireland

your bank or building society account number and sort code

your household income and savings worth £6,000 or more

a private pension worth more than £85 per week

the contact details in your appointment invite letter

Housing Benefit or Council Tax Reduction

the changes of circumstances in your Universal Credit account

a work coach from your local Jobcentre Plus office

the benefits you or anyone else in your house gets

both Universal Credit and ‘new style’ ESA

your Jobcentre Plus adviser or work coach

your notification from the NHS or public health authorities

the Jobcentre Plus office that pays your ESA

changes to your pension, savings, investments or property

your bank, building society or credit union account

an agreement with you called a ‘Claimant Commitment’


income-related Employment and Support Allowance

the Sure Start Maternity Grant (SF100) claim form

a health professional such as a doctor or midwife


the child’s birth or adoption certificate

21 days’ notice before their intended start date


the Disability Living Allowance helpline

The child’s disability or health condition

the Department for Work and Pensions (DWP)

the rules for people who are terminally ill

a doctor or other healthcare professional

the level of help they need getting about

medical treatment for a condition which began before they left

A child aged between 6 months and 3 years

Disability Living Allowance (DLA) for children the child

your bank, building society or credit union


your childcare, including deposit and registration fees

your learning provider and childcare provider

a childcare taster session for up to 5 days


someone who is registered blind or severely sight impaired

a signed letter from the vehicle’s registered keeper

adults with long-term ill health or a disability

Disability Living Allowance for children (DLA)

the TV licence concession for blind people

Housing Benefit and Council Tax Reduction

the current licence holder for your address

VAT relief on certain goods and services

products designed or adapted for a disability

a condition that’s treated as chronic sickness

Class 1 National Insurance contributions

a cheque or postal order for the licence

certain goods for blind and partially sighted people

‘new style’ Employment and Support Allowance (ESA

the PIP standard rate mobility component

Class 2 National Insurance contributions

the Department for Health and Social Services

Council Tax Disabled Band Reduction Scheme


the armed forces (including the reserve forces)

your salary, age and how severe your injury

an Armed Forces Independence Payment (AFIP)

Claim under the War Pension Scheme (WPS)

the Criminal Injuries Compensation (Overseas) scheme

the Armed Forces Compensation Scheme (AFCS)


your appeal form and any supporting evidence

any new evidence to support your application

an account, for example your bank account

the information you need to be able to appeal

influenza caused by a pandemic influenza virus

the date of the original payment decision

the Social Security and Child Support Tribunal

a combined vaccination against a number of the diseases listed


supported, sheltered or temporary housing

recent bank or building society statement

a room with any meals included in the rent

changes to your personal or workplace pension

The way you get paid Housing Benefit by your council

a government property (a ‘Crown Tenant’)

students and members of the armed or reserve forces

the amount used to calculate your Housing Benefit claim

an existing claim as a couple before 15 May 2019

the money you owe from benefit overpayment

a change of circumstances for all benefits you receive

an asylum seeker or sponsored to be in the UK

a refuge for survivors of domestic abuse

armed forces living in service family accommodation (SFA)

a letter from your landlord confirming your tenancy

a break in your claim for Housing Benefit

the benefits you or anyone else in your house gets


the National Concessionary Fuel Office (NCFO)

the National Concessionary Fuel Scheme (NCFS)

the Department of Work and Pensions (DWP)

your bank or building society account details

free solid fuel or a cash allowance for fuel


your late husband, wife or civil partner

The maximum Widowed Parent’s Allowance (WPA)


a registered medical professional not on this list

a document that’s equivalent to a Gender Recognition Certificate

the list of gender dysphoria specialists

the administrative team at the Gender Recognition Panel

a court order authorising your change of gender

a protected marriage or protected civil partnership

the Marriage and Civil Partnership (Scotland) Act 2014

the law of a country or territory outside the UK

an amended birth certificate that shows the change of gender

an original or certified copy of your birth certificate

your marriage or civil partnership certificate

your new birth certificate and old birth certificate

Civil partnerships registered in Scotland

a report with details of your gender dysphoria diagnosis

the standard and alternative application routes

a new birth certificate, marriage certificate or civil partnership

the law of England, Wales or Northern Ireland

a civil partnership registered in Scotland

a copy of your spouse’s death certificate

Proof you’ve lived in your acquired gender

the Marriage (Same Sex Couples) Act 2013

a statutory declaration saying you both agree to stay married

England, Wales, Northern Ireland or Scotland


the Ministry of Defence (MOD) Information Rights team

the National Archives for service records from 1913 to 1920

the security or operations of the armed forces

the Information Commissioner’s Office (ICO)

the Armed Forces Memorial roll of honour

2 forms - a request form and a search form

the Royal Navy (including Royal Marines)

banker’s draft or international money order


letters of administration with will annexed

a copy of the will and any of its additions

copies of these documents for use outside the UK

the death certificate and evidence you’re the executor

an interim death certificate from the coroner

the original will and any additions to it

the grant of probate (or letters of administration)

the grant of probate or letters of administration

the  Courts and Tribunals Service Centre

a person’s property and belongings (‘estate’

the district probate registry listed on the grant or letters

organisations that hold the assets of the person who died

a probate practitioner (such as a solicitor)

a reference number to send with your documents

help to pay the probate fee and other court fees


receipts showing debts paid, for example utilities bills

accurate valuations of the person’s assets or debts

friends, family and any solicitor or accountant they had

an estimate of the gross value of the estate

the asset’s realistic selling price on the open market

the dead person’s spouse or civil partner

organisations to contact about the person’s assets and debts

exempt gifts, such as those for birthdays or weddings

the deadlines for reporting and paying any Inheritance Tax

National Savings and Investments (NS&I) for Premium Bonds

Organisations that hold a person’s assets

the Inheritance Tax threshold of £325,000

organisations such as banks or utility providers


Gifts made 3 to 7 years before your death

the Inheritance Tax and probate helpline

gifts given in the 3 years before you die

a loss in value when something’s transferred

gifts to charities and political parties

foreign currency accounts with a bank or the Post Office

the part of your estate that’s above the threshold

Your beneficiaries (the people who inherit your estate)


the children’s services department of your local council

the court-appointed Cafcass children’s guardian

everyone who has parental responsibility for the child

all the people with parental responsibility for the child

existing court proceedings relating to children

the council local to where the child is staying

existing court proceedings related to children

everyone with parental responsibility for the child

anyone else named in a current court order


Performance licences and supervision for children

The person in charge of running the event

the school holidays in each calendar year

Local council rules for child employment permits

places like a factory or industrial site

businesses intending to employ school-aged children

a maximum of 8 hours on weekdays and Saturdays

your local council’s education department or education welfare service

a child under the minimum school leaving age

Local rules on the types of work children can do

their local council’s education department or education welfare service

a maximum of 2 hours on school days and Sundays

The normal rules for paying children and restrictions on employment

their parent, school teacher or home tutor

the education department of the local council

The youngest age a child can work part-time

a maximum of 5 hours on weekdays and Saturdays


the registered contact for their Junior ISAs

the Office of the Public Guardian in Scotland

Junior Individual Savings Accounts (ISAs)

Parents or guardians with parental responsibility


the social work and nursing teams responsible for your care

your ‘conditional discharge’ from hospital

full details of the care coordinator and hospital

Tribunal Procedure (First-Tier Tribunal)

the application for permission to appeal

discharge if you’ve been admitted for assessment or treatment

a pre-hearing examination with the tribunal doctor

Health, Education And Social Care Chamber


a cheque for the amount you’re paying in

the court order that appointed you as deputy

a one-off payment to another bank account

a court order that authorises you to do this

your bank statement (less than 3 months old)

the date of the order and the case number

a certified copy of the death certificate

the Office of the Public Guardian and Court of Protection

a special account with the Court Funds Office

the person or company the payment is for

money from the Court Funds Office account you manage

the person’s money, property and possessions

a letter to remind you 1 month before renewal

the person’s property and affairs deputy

the original court order that appointed you as deputy

an account that was opened for them by court order

the ‘Accountant General of the Senior Courts’

The personal representative or the person who arranged the funeral

an original copy of the court order authorising the payment


[date donor signed the lasting power of attorney]

the following wording for the deed of revocation

a written statement called a ‘deed of revocation

Property and financial affairs lasting power of attorney

Health and welfare lasting power of attorney

property and financial affairs/health and welfare

a different process in Scotland and Northern Ireland

the corresponding page of the original lasting power of attorney

one or more people (known as ‘attorneys’

[signature of witness]
Full name of witness

your executors or personal representatives


an enquiry about divorcing someone who lacks mental capacity

the reason you’ve given for your divorce

your husband or wife’s full name and address

your husband or wife’s litigation friend

a legally binding arrangement for dividing money and property

you and your husband or wife a certificate

a copy of your application stamped by the divorce centre

the person your husband or wife committed adultery with

your husband or wife the divorce application

arrangements for looking after any children

your husband or wife’s doctor or other medical professional

someone to make decisions for them during the divorce

child maintenance payments for any children


your ‘accounting period’ for Corporation Tax

your accounts filing deadline with Companies House

the correct office where your company is registered

the company financial year covered by your annual accounts

a private limited company that does not need an auditor

an extension due to coronavirus (COVID-19)

your accounting period for Corporation Tax

the date you registered with Companies House

Your accounting period for Corporation Tax


a total business turnover of £300,000 per year

The combined turnover from your businesses

Limited companies and limited liability partnerships

your cash basis income and expenses records

money you didn’t receive in your accounting period

your business income and expenses either excluding or including VAT

interest or bank charges of more than £500

income you actually received in a tax year

farming businesses with a current herd basis

Existing businesses using traditional accounting


the amount your company paid for the asset

the year and month when your company bought the asset

the month when your company sold the asset

foreign companies with a UK branch or office

the HM Revenue and Customs (HMRC) Indexation Allowance

intellectual property and business reputation (‘goodwill’)

your company’s business income (‘trading profits’

a business partnership or self-employed sole trader


your HM Revenue and Customs (HMRC) online account

a single payment each time you file your return

your Machine Games Duty (MGD) reference number

a single one-off payment by Direct Debit

your bank’s transaction limits and processing times


one of the VAT second-hand margin schemes

goods and services purchased for use in your business

any accessories you’ve fitted for business use

goods or services bought before you registered for VAT

the registration details in your VAT online account


staff travel expenses, for example accommodation and transport expenses

The deadline for submitting the return online and paying HMRC

the person at HMRC who dealt with your claim

the interest you get (as well as the VAT

Most accounting software lets you submit your VAT Return

a VAT number and online account - register for VAT

cars, for example buying, repairing, fuel costs

tax that was underpaid before 21 November 2017

the VAT they’ve paid on business purchases and expenses

tax that was overpaid before 29 September 2009

full payment for the VAT due on your return


all ‘plant and machinery’  you’ve bought

electrical systems, including lighting systems

first year allowances or annual investment allowance (AIA)

the balance in your main or special rate pool

the amount of capital allowances you can claim

Things you also use outside your business

the amount you use the asset outside your business

items worth a total of more than the AIA amount

cars with CO2 emissions over a certain threshold

annual investment allowance (AIA) or first year allowances

air-conditioning and air cooling systems

items you also use outside your business


the amount owed at the end of the accounting period

the end of your Corporation Tax accounting period

the accounting period when the loan was taken out

interest you pay below the official rate

a Company Tax Return for that accounting period

any money you borrow from or pay into the company

the details you gave in your latest Company Tax Return

a shareholder (sometimes called a ‘participator’)

Your personal and company tax responsibilities


your personal Self Assessment tax return

any directors who didn’t sign the application form

its employers’ liability insurance policy and schedule

final statutory accounts and a Company Tax Return

your request for the company to be struck off


exemptions (which have replaced dispensations)

5 July following the first tax year it applies to

any tax and National Insurance owed under a PSA

any expenses and benefits contained in the agreement

expenses of a spouse accompanying an employee abroad

the total tax and National Insurance you need to pay

a revised P626 that you need to sign and return

anything that cannot be included separately

your employee’s PAYE tax and National Insurance deductions

personal care expenses, for example hairdressing


the companies register at Companies House

the company’s assets, records and paperwork

the same or similar name to your liquidated company

75% (by value of shares) of shareholders

your nearest court that deals with bankruptcy

the names and addresses of the company’s directors

the statement of the company’s assets and liabilities

form Comp 2 confirming the details of your petition

the Accountant in Bankruptcy (for Scottish companies)

a company in compulsory liquidation or creditors’ voluntary liquidation

a resolution for members’ voluntary liquidation


the detailed guidance about taking part in an appeal

a lawful development certificate decision

Only the person who made the lawful development certificate application

an application about a listed building lawful development certificate

a copy of your appeal, including all supporting documents


standard fire safety risk assessment guides

Alterations, extensions and new buildings

an informal review from your fire and rescue authority

an informal notice suggesting safety measures

the landlord, freeholder or managing agent

unlimited fines and up to 2 years in prison

the common areas of multi-occupied residential buildings

anyone else with control of the premises

the removal or safe storage of dangerous substances

the fire risk assessment and fire prevention measures

Fire safety equipment, drills and training

the decision to issue a fire safety notice


Bacteria that cause serious health problems

the risk your business poses to public health

Your premises, food, records and procedures

Hazard Analysis and Critical Control Point (HACCP) plan

the food production and distribution process

the way food is labelled, advertised or marketed


potential overseas buyers, agents and distributors

the DSO stand at exhibitions and trade shows

e-commerce and international trade experts

some of the world’s most popular online selling platforms

demonstration centre for cyber security products

an Overseas Market Introduction Service (OMIS) account

the Defence and Security Organisation (DSO)

The Department for International Trade (DIT)

find overseas opportunities for your product or service


a term in your contract or wording in your notices

terms in a consumer contract for services

Contracts for hiring, hire purchase and part exchange

implied rights when buying your goods or services


a competitor’s product that’s not the same

the permission of the individual or business

regulations that restrict what advertisers can and cannot do

‘The Business Protection from Misleading Marketing Regulations 2008’

‘The consumer protection from unfair trading regulations’

an accurate description of the product or service

information about customers or potential customers

standards about accuracy and honesty businesses must stick to

the Information Commissioner’s Office website

the Advertising Standards Authority (ASA)

the regulations that cover advertising to businesses

the Business Protection from Misleading Marketing Regulations

The Consumer Protection from Unfair Trading Regulations

automated calls - with pre-recorded phone messages


the first full working day you’re unable to work

overtime you regularly work that isn’t guaranteed

the number of weeks you’re entitled to claim for

the first day of sickness or injury that’s eligible

Number of months continuous employment when you went off sick


agricultural buildings below a certain size

your local planning authority in Scotland

a project that needs a building or other development

The Agricultural Document Library (ADLib)

you local area planning office in Northern Ireland

The way you appeal and the deadlines for appealing

your local planning authority in England and Wales

policy planning guidance on permitted development and farms

the same planning regulations as other types of property


the nature, complexity and value of your claim

copyright material and registered trade marks and designs

Civil Mediation Council (England and Wales)

your patent or supplementary protection certificate

An intellectual property (IP) professional

the Intellectual Property Enterprise Court (IPEC)

a way of resolving disputes without going to court

Use mediation or another type of dispute resolution.

The Chartered Institute of Trade Mark Attorneys

The Chartered Institute of Patent Attorneys

the Chancery Division of the High Court of Northern Ireland


a deferred design registration form for each design

the date you first filed your application

World Intellectual Property Organisation (WIPO)

the shape, not the colour or surface pattern


suitable containers that will stop waste escaping

Any waste that comes from a commercial activity

each load of waste that leaves your premises

your local council or the Environment Agency

a waste transfer note for a single load of waste

Your business and the business taking your waste both need


Smoke darker than a specified shade of grey

waste excluded from the Industrial Emissions Directive (IED)

approval for grit and dust arrestment equipment for your furnace

smoke, grit, dust, gases and fume emissions

Scottish Environment Protection Agency (SEPA)

a mobile source of heat or power for agricultural purposes

a building, fixed boiler or industrial plant

the type and amount of fuel you’re burning

a temporary source of heat or power for building works

the review of planning applications by a pollution control team

a Small Waste Incineration Plant (SWIP) environmental permit


Personal Locator Beacons (PLBs) for personal use

useful information about conditions at sea

MSI and other weather and tide information

the batteries that charge the ships’ radio equipment

one of the busiest shipping lanes in the world

The Dover Strait Traffic Separation Scheme (TSS)

navigational warnings, broadcast on either NAVTEX or Inmarsat SafetyNET

All new vessels and all those replacing VHF radios

information on radio distress, urgency and safety procedures

wave height, visibility and sea temperature

search and rescue and anti-pollution activities

Navigation lights, shapes and sound signals

the United Kingdom Hydrographic Office (UKHO)

The Global Maritime Distress and Safety System (GMDSS)

the Maritime and Coastguard Agency (MCA)

unorthodox crossings, such as cross-channel swims

NAVAREA (I) warnings, broadcast through EGC SafetyNET

Digital Selective Calling (DSC) for pleasure craft

the Merchant Shipping (Radio Installations) Regulations

the requirements for voyage data recorders

Emergency Locator Transmitters (ELTs) for aircraft

commercial ships with over 300 gross tonnage

Merchant Shipping (Distress Signals and Prevention of Collisions)

radio navigation, radio or satellite maritime safety information services


the Withdrawal Agreement with the EEA and Switzerland

Class 1 or Class 2 National Insurance contributions

a Ministry of Defence accreditation scheme abroad

contribution-based Employment and Support Allowance

discretionary leave to enter or stay in the UK

registered or approved childcare in the UK

Any other reason, for example holidays or business

the childcare element of Working Tax Credit

Income Support or income-based Jobseeker’s Allowance


Special educational needs and disabilities (SEND)

their decision to not carry out an assessment

the Early Years Foundation Stage (EYFS) framework

a letter from you about your child’s needs

an education, health and care (EHC) plan

their decision to not create an EHC plan

the additional support to meet those needs

Young people aged 16 or over in further education

a statement of special educational needs

the special educational support in the EHC plan

your child’s first year of primary school

An education, health and care (EHC) plan

the date they receive the request for the assessment

Independent Parental Special Education Advice (IPSEA)

the Special Educational Needs and Disability (SEND) Tribunal

Independent support for children of all ages


a review meeting with the school’s governors

the school or council’s complaints procedure

eg tabloid topless pictures and ‘lads’ mags’

Examples of punishments (sometimes called ‘sanctions’)


a question about applying to become a magistrate

the advisory committee for your local court

volunteers who hear cases in courts in their community

a magistrate who is trained to act as a chairperson


your community amateur sports club (CASC)


all the equipment and protective clothing that you need

the subject line ‘coastguard rescue service enrolment’

emergency services and local authorities

wreckage or dead whales and dolphins on the shoreline

the map of coastguard stations in the UK


a copy of the suspicious email you received

official government services and phone numbers

The National Cyber Security Centre (NCSC)

misleading government websites, emails and phone numbers

HM Revenue and Customs’s (HMRC) phishing team

HMRC phishing emails, texts and phone call scams


Local mayors, Mayor of London and London Assembly

14 constituency members and 11 London-wide members

129 Members of the Scottish Parliament (MSPs)

an address in the area you want to vote in

an address in England or Wales (excluding London)

the London Mayor and London Assembly elections

a British, Irish or Commonwealth citizen

Local government councillors in England and Wales

a British, Irish, qualifying Commonwealth or EU citizen

General elections (elections to the UK Parliament)

the Senedd Cymru: Welsh Parliament (MSs)

a British, Irish or qualifying Commonwealth citizen

the day of the referendum (‘polling day’

The local Electoral Registration Offices

the Mayor of London and London Assembly elections

a citizen of another country living in Scotland or Wales


the length and conditions of your stay in the UK

Certain decisions about applications submitted before 6 April 2015

guidance which provides more detail on certain issues

A decision to refuse or revoke your permit

the Upper Tribunal (Immigration and Asylum Chamber)

a hearing that you and your representative can attend

the daily courts lists on the day of your hearing

your human rights claim or protection claim

the amount you paid for your tribunal fee

the Immigration (European Economic Area) Regulations 2016

evidence of compelling or compassionate grounds

A decision to refuse or revoke your leave

a hearing that your representatives can attend

the date of the tribunal decision letter

Immigration, Asylum and Nationality Act 2006

First-tier Tribunal (Immigration and Asylum Chamber)

A decision to revoke your protection status

asylum support (such as housing and money)

A decision to remove your British citizenship

Tier 1, 2 or 5 migrants and family members

a judge, sometimes with other tribunal members


the Practice Directions and Practice Statements

Compulsory acquisition of land (and other land compensation)

First-tier Tribunal (Property Chamber) decision

compensation for the effect on land affected by public works

Compulsory acquisition where owner is absent (greater London)

compensation for damage to land damaged by subsidence from mining

Tribunal Procedure (Upper Tribunal) (Lands Chamber)

leasehold enfranchisement, rent increases, variation of a lease

any other documents mentioned on the form

a time extension for any step of the process

Practice Directions – The Upper Tribunal (Lands Chamber)

the tribunal that originally made the decision

the Valuation Tribunal in England or Wales

Valuation Tribunal in England or Wales decision

Leasehold Valuation Tribunal and Residential Property Tribunal decisions

the Court of Appeal in England and Wales


how much time your solicitor has spent in court

the Royal Courts of Justice Advice Bureau


the court process and who’s who in the courtroom

a British Sign Language (BSL) translator

Someone from the Citizens Advice Witness Service

travelling expenses - the standard or 2nd class fare

your witness care officer or the defence lawyer


the premium for a court costs insurance policy

an Independent Mental Capacity Advocate (IMCA)

the adult who did not have mental capacity

guidance on CFO accounts and investments

the person you want the court to appoint

the relevant section of the Official Solicitor’s office

the adult, known as the ‘protected party’

the certificate of suitability and certificate of service

medical evidence that they’ve recovered capacity

any expenses you’ve had while acting as litigation friend

the court and anyone involved in the case

the Official Solicitor’s costs, for example legal aid

an order to stop you acting as litigation friend

the claim form that starts the court case

an adult who recovers capacity during the case

the litigation friend of someone who recovers mental capacity

someone who has a lasting or enduring power of attorney

the court and everyone involved in the case

the person making the claim in a civil case

your court order or certificate of suitability


disputes about licences for houses in multiple occupation

tenant fees you paid to a landlord or letting agent

the law on empty dwelling management orders

a legal adviser, surveyor, friend or family member

Service charges and leasehold management

Caravan Sites and Control of Development Act 1960

the law on emergency remedial notices or emergency prohibition orders

Rent Acts (Maximum Fair Rent) Order 1999

Commonhold and Leasehold Reform Act 2002

the law on improvement notices and prohibition orders

Houses in multiple occupation and selective licensing

Leasehold Reform, Housing and Urban Development Act 1993

the regional office that covers your area

the law on licensing houses in multiple occupation

Tribunal Procedure (First-tier Tribunal)

Tenant fees charged by landlord or letting agent |

Improvement notices, prohibition orders, demolition orders


A prisoner serving a determinate sentence

the place they’ll live at after they’re released

a non fixed term (indeterminate) or life sentence

organisations in their local area, such as charities

any time spent on remand (waiting for their trial


the next available day you’ve selected on the form

a crime that happened more than 2 years ago

the police station where the crime was reported

the first 28 weeks you were unable to work

the UK Human Trafficking Centre and UK Visas and Immigration

the criminal injuries compensation tribunal

some information like your name and contact details

the Criminal Injuries Compensation Authority (CICA)


Local and central government preparations

guidance for local councils on recovery after an emergency

The Office for Security and Counter-Terrorism

England, Wales, Scotland and Northern Ireland

More information about terrorist threat levels

the likelihood of a terrorist attack in the UK

more information about terrorism threat levels in the UK


Information from fingerprints and samples

Young people under 18 and vulnerable adults

appropriate adult services in England and Wales

something which you later rely on in court

The custody officer at the police station

the police force you want to complain about

another family member or friend aged 18 or over

the right to free legal advice (legal aid)

the Independent Office for Police Conduct (IOPC)

the Defence Solicitor Call Centre (DSCC)


‘mediation’ or ‘alternative dispute resolution’

the right facilities and equipment for disabled workers

trade union membership or non-membership

the law on preventing discrimination at work

something voluntarily to help people with a protected characteristic

Types of discrimination ('protected characteristics')


mobility scooters or powered wheelchairs

Mobility scooters and powered wheelchairs

All mobility scooters and powered wheelchairs

any type of mobility scooter or powered wheelchair

an injury, physical disability or medical condition

insurance for a mobility scooter or powered wheelchair

your mobility scooter or powered wheelchair

dual carriageways with a speed limit of over 50mph

direction indicators able to operate as a hazard warning signal

any mobility scooter or powered wheelchair


Existing car licence | Car you use for the test

one from the front and one from the back

Build dates between 9 Sept 2014 and 15 Oct 2014

‘show me, tell me’ vehicle safety questions

the Northern Ireland photocard and paper counterpart

the Driver and Vehicle and Standards Agency (DVSA)

a serious fault - something potentially dangerous

Model | Reason for recall | Vehicles affected |

Some models built between Jun 2005 and May 2010

The Driver and Vehicle Standards Agency (DVSA)

the front of the car and rear of the trailer

a British Sign Language (BSL) interpreter

a disability, health condition or learning difficulty

a physical or mental illness or impairment

the independent driving part of the test


road rollers, works trucks and digging machines

a Post Office that deals with vehicle tax

The date your vehicle was built or first registered

an MOT certificate that’s valid when the tax starts

the full guidance on MOT exemptions for historic vehicles


Category | Repairing the vehicle | Using the vehicle

the country where the vehicle is registered

other costs (such as transporting your vehicle


6 months of your driving test in England and Wales

adjustments for the independent driving part of the test

Potentially defective seat rail track and/or steering column mounting

The Driver and Vehicle Standards Agency (DVSA)

an extra interior rear-view mirror for the examiner

a good reason not to wear a face covering

‘show me, tell me’ vehicle safety questions

the Driver and Vehicle and Standards Agency (DVSA)

the Northern Ireland photocard and paper counterpart

the Driver and Vehicle Standards Agency (DVSA)

the guidance on appealing your driving test


a motorcycle helmet that meets British safety standards

the independent riding part of the module 2 test

Motorcycles and mopeds you can use for the tests

the motorcycle’s number plate (registration number)

the cornering and hazard avoidance exercise

Automatic and semi-automatic motorcycles

The motorcycle or moped you use for your tests

the same engine power as the petrol version

The national standard for riding mopeds and motorcycles

a main dealer, official importer or recognised specialist

4 subcategories of mopeds and motorcycles

a speedometer measuring speed in miles per hour (mph

a motorcycle with automatic or semi-automatic transmission

a disability, health condition or learning difficulty

your compulsory basic training (CBT) certificate

the unrestricted power of the motorcycle

a British Sign Language (BSL) interpreter with you

The Driver and Vehicle Standards Agency (DVSA)

a physical or mental illness or impairment

‘show me, tell me’ vehicle safety questions

Motorcycle and moped tests and coronavirus (COVID-19)

the hazard avoidance and emergency stop exercises


the person with the right to use the private number

Clean Vehicle Retrofit Accreditation scheme certification

The vehicle’s original registration number

the vehicle’s replacement registration number

the original registration number and plates

the reference number you get after you apply

DVLA Personalised Registrations with proof of your identity

your V750 certificate of entitlement or V778 retention document

your insurance company your new registration number

your right to use your private (personalised) number

the steps for assigning your private number to someone else

the decree nisi or decree absolute from your divorce

the ‘Refund of the assignment fee’ section

a deed poll to show you’ve changed your name

a private number that is not currently being used

your DVLA personalised registration account

a DVLA personalised registration account


Exemptions under the 2006 Boatmasters' Regulations

the application form for a boatmasters’ licence

the application form for a replacement boatmasters’ licence

certificates awarded by the Royal Yachting Association

the boatmasters’ qualifications and hours of work notice

all the areas described on your exemption certificate

the boatmasters’ licence renewal application form


the country you’re taking the vehicle to

the date DVLA gets your ‘permanent export’ section

British Vehicle Rental and Leasing Association (BVRLA)

the country you’re taking your vehicle to

the driving authority of the country you’re travelling to

a SORN (Statutory Off Road Notification)

an International Certificate for Motor Vehicles (ICMV)

the completed ‘permanent export’ section

the Channel Islands (Jersey and Guernsey)

vehicle taxes such as the registration fee

vehicles that will be registered in another country


the Driver and Vehicle Standards Agency (DVSA)

circus vehicles - specialised vehicles transporting circus and funfair equipment

agricultural, horticultural, forestry, farming or fishery businesses

a week in which you’re exempt from the rules

the time you spend driving under EU rules

offences which are not a risk to road safety

The local rules of the countries you drive in

Passenger vehicles: rules on drivers’ hours and tachographs

an employer of drivers or mobile workers

the armed forces, police or fire brigade

a police, fire service or armed forces vehicle

The main points of EU rules on breaks and rest

National or international regular service on route exceeding 50km

the EU or GB domestic drivers’ hours rules

an unbroken rest period of 45 hours every week

the maximum permissible weight of your vehicle or vehicle combination

daily driving limits and length of working day

vehicles manufactured more than 25 years ago

Goods vehicles: rules on drivers’ hours and tachographs

renewal of Driver Certificate of Professional Competence (CPC)

different drivers’ hours rules in Northern Ireland

specific rules for tachographs and horse boxes or trailers

Some types of vehicle are exempt from EU rules

International Road Transport (AETR) rules

the driving and duty limits under GB domestic rules

3 sets of rules that could apply to your journey

a break or breaks totalling at least 45 minutes

driving and other duty under GB domestic rules count

vehicles used for driving instruction and examination

Staying legal - the basics (HGV drivers)

milk containers or milk products for animal feed

islands whose area does not exceed 2,300 square kilometres

Regular service on route not exceeding 50km


a new or existing goods operator licence

a licence allowing fewer vehicles than the number applied for

a new or existing passenger operator’s licence

the guide on making a representation or complaint

environmental issues, such as concern over noise

your application for a licence or change to a licence

a goods vehicle operating centre on your licence

Objections by individuals (representations)

some trade associations and trade unions

the guide on goods vehicle operator licensing

the traffic commissioner’s written decision

someone else like a transport consultant

Bodies that can object to a licence application

a detailed guide to traffic commissioner public inquiries

operating centre’s environmental standards and general conditions

a Driver and Vehicle Standards Agency (DVSA)


any of the terms or conditions of your licence

a traffic commissioner responsible for each area

an unladen weight of 1,525 kilograms or less

the condition of your vehicles and trailers

a declaration that any defects have been properly fixed

regular roadside vehicle checks and checks on operating centres

a fee for the issue of an interim licence

the DVSA International Road Haulage Permits Office

the Driver and Vehicle Standards Agency (DVSA)

a complete application for an operator’s licence

the issue of a UK Licence for the Community

your own safety inspections and maintenance

3 different types of licence - what you need

the interim, issuing and continuation fees

cabotage (a journey entirely within one EU country)

your application for a goods vehicle operator’s licence

an application for a goods vehicle operator licence

the environmental impact of the operating centre

your own goods, and other people’s goods

the total unladen weight of the vehicle and trailer combination

transit traffic through EU member countries

The goods vehicle operator licensing scheme

3 different types of operator’s licence for goods vehicles

the weight limits above for a single vehicle

each traffic area where you have an operating centre

a Driver Certificate of Professional Competence (Driver CPC)

Categories of vehicles that are not exempt

gas, electricity, water and telephone companies


the number of vehicles, their type or their frequency

a timetable, route or other detail of your service

the Strathclyde Partnership for Transport

the day when the traffic commissioner accepts your application

a local bus service with a flexible route

Holders of a ‘Section 22’ community bus permit

the local authority and the local traffic commissioner

the Driver and Vehicle Standards Agency (DVSA)

a registered bus service (England, Scotland or Wales

guide for operators (England, Scotland and Wales)

the electronic bus service registration (EBSR) system

the county council, shire council, unitary authority

the registration of flexibly routed local bus services

a supplementary form (England, Scotland or Wales)

a voluntary membership scheme for operators

a reliable or punctual service the traffic commissioner

a local education authority in England or Wales

the relevant Passenger Transport Executive

the Regional Transport Services Grant (in Wales

the local authority and the traffic commissioner

the local bus service in England and Wales

a Quality Partnership or Quality Contract Scheme


both a police service and a fire and rescue service

the detailed rules about providing theory and practical driving tests

The people you want to appoint as examiners

your certificate of incorporation if you’re a registered company

you, as the person submitting the application

details of the locations at which testing would take place

the main contact in your organisation for driving tests

licence acquisition theory test, licence acquisition practical test

the Driver and Vehicle Standards Agency (DVSA)

police services and fire and rescue services

the people you want to appoint as delegated driving examiners

the categories of tests you want to provide

the delegated driving examiner theory and practical tests

the detailed rules about recording tests that you provide

an approved signatory for the purposes of the application


devices that limit how fast a vehicle can go


the national standard for driver and rider training

your approved driving instructor (ADI) part 3 test

The national standard for driver and rider training

A Driver and Vehicle Standards Agency (DVSA) examiner

a physical or mental illness or impairment

a client-centred driving lesson lasting about 45 minutes

the Driver and Vehicle and Standards Agency (DVSA)

The Driver and Vehicle Standards Agency (DVSA)

the goals for the lesson and risk management

Your approved driving instructor (ADI) part 3 test

official or headed notepaper from the manufacturer or a dealer

6 months of your test in England and Wales

the Northern Ireland photocard and paper counterpart


the motorcycle that will be used on-site

registration as a DVSA assessed instructor

a full category A2 or A motorcycle licence

confirmation of your Great Britain (GB) driver number

a lesson made up of 3 modules from element D.

the compulsory basic training (CBT) syllabus

most learner motorcycle and moped riders

the CBT syllabus - practical on-road training

element A of the CBT syllabus - introduction to CBT

a motorcycle approved training body (ATB)

the Driver and Vehicle Standards Agency (DVSA)

a DVSA assessed CBT motorcycle instructor

the modules within element A of the CBT syllabus

The Driver and Vehicle Standards Agency (DVSA)

The compulsory basic training (CBT) instructor assessment

a controls lesson or basic machine check lesson


your ATB’s authorisation to deliver training courses

the following documents for approved training bodies (ATBs)

all required information about the courses you provide

The ‘National standard for riding mopeds and motorcycles’

the compulsory basic training (CBT) course

Changes to the CBT syllabus and guidance notes

a permission letter signed by the site owner

DVSA’s assessment course for motorcycle training

Direct access scheme (DAS) motorcycle training guidance

The compulsory basic training (CBT) course

the compulsory basic training site application form

The sites you use to provide training from

compulsory basic training (CBT) for learner motorcyclists

Compulsory basic training (CBT) site application form

an instructor’s authority to deliver courses

instructors certified by DVSA working for your approved training body

the off-road elements of compulsory basic training

DVSA’s decision to withdraw their authority

riders learning to ride a large motorcycle

Compulsory basic training (CBT) syllabus and guidance notes


Your school, college or training provider

the National Minimum Wage and Living Wage calculator

The current National Minimum Wage rate for an apprentice

at least 20% of your normal working hours

3 steps to applying for an apprenticeship

English and maths qualifications which are part of your apprenticeship

time for training or study as part of your apprenticeship


Your learning provider (for example, a college)

your learning provider (for example your college)

your learning provider (for example, a college)

Professional and Career Development Loans


a relative, such as a parent or grandparent

£3,094 for the 2020 to 2021 academic year

your husband, wife, partner or civil partner

further information on your financial circumstances


the total income amount on your Self-Assessment form

a refund on repayments made before this tax year

the person’s surname and customer reference number

SWIFT: NWBKGB2L
NatWest Government Banking Team

NatWest Government Banking Team
NatWest Customer Service Centre

the minimum amount under Plan 4 for that country

the minimum amount under Plan 1 for that country

extra repayments towards your student loan

an undergraduate course in England or Wales

evidence (for example an original death certificate)

the April 4 years after the course started

the threshold amount for your repayment plan

the guidance about repaying your student loan

NatWest Customer Service Centre
Brampton Road

the Postgraduate Loan plan for that country

a threshold for your weekly or monthly income

the minimum amount under Plan 2 for that country

an undergraduate or postgraduate course in Northern Ireland


students from Scotland, Wales and Northern Ireland

your original birth or adoption certificate

the first day of the academic year for your course

a letter from your university or college on headed paper

tuition fee support and help with living costs

evidence that you’ve changed your name or marital status

application forms to fill in and return by post

your customer reference number for student finance


a potential employer, university or college

both a dismissal and a service detention

a youth order (‘youth rehabilitation order’)

the date of your conviction for dismissals

a detention order (‘detention and training order’

your potential employer, university or college

the end date for overseas and community service orders

a conviction or caution you got in England or Wales

1 year and 6 months after the sentence ends

the type of punishment or sentence you got

the type of conviction or caution you got

a driving offence, for example speeding or drink driving


a different employment status in tax law

businesses supplying workers, for example an employment agency

certain statutory rights to request time off for training

the internal constitution of an organisation

the relevant statute, constitution or trust deed

the promise of a contract or future work

the employment relationship between the person and the business

employment law a person’s employment status

a minimum length of continuous employment

someone who works under an employment contract

the statutory minimum level of paid holiday

other work that’s not related to being a director

tax and National Insurance contribution purposes

employment status, employee rights or employer responsibilities

collective redundancy consultation and transfer of undertakings (TUPE)

the terms of the contract they have with their client

club treasurers or trade union secretaries

a decision that someone is a worker or employee

the Labour Relations Agency in Northern Ireland

the success or failure of their business

the materials, tools and equipment for their work

the statutory minimum length of rest breaks

the employer’s company or parent company

no contract or service agreement relating to their appointment

maternity leave, additional paternity leave and adoption leave

registered company directors or secretaries

the business’s disciplinary and grievance procedures

ecclesiastical appointment, such as members of the clergy


a domestic servant in a private household

a managing executive with control over your decisions


a single ‘first and final’ written warning

Only an employment or industrial tribunal

Acas (Advisory, Conciliation and Arbitration Service)

Dismissals for conduct or performance reasons

parental leave, paternity leave (birth and adoption)

a ‘settlement agreement’ or ‘compromise agreement’

the Labour Relations Agency (LRA) in Northern Ireland

The right to complain to a tribunal about unfair dismissal

a valid reason for dismissing an employee

Compulsory retirement on the grounds of age

your dismissal and disciplinary rules and procedures

things like persistent lateness or unauthorised absence from work

the action plan with timescales for improvement


the Acas guide to discipline and grievances at work

Disciplinary investigations and hearings

The Acas guide to discipline and grievances at work

the Acas code of practice on disciplinary and grievance procedures

acceptable and unacceptable behaviour in the workplace

Your employee’s statement of terms and conditions of employment

practical training courses on workplace discipline


Integrity Software Systems Ltd | Evolution M RTI |

REIMS ARTIS, REIMS BARTIC, REIMS RTI Service |

Capium | Capium Payroll (up to 3 employees)

RTI E-FILING Specialist, Professional P11D

Infinet Cloud | UK Payroll For NetSuite |


the Centralised Attachment of Earning Payments (CAPS) office

the protected earnings rate and normal deduction rate

the normal deduction rate or protected earnings rate

your name (as stated on your bank statement)

private or occupational pensions and compensation payments

your employee the remainder of their earnings

any pension or allowance paid for disability

the Centralised Attachment of Earnings Payments (CAPS) office


the next tax year, which starts on 6 April

your final payroll report of the tax year


your 13-character accounts office reference number

the 6th of the second month in the quarter

your business’s HM Revenue and Customs (HMRC)

your HM Revenue and Customs (HMRC) online account

an annual pay bill of more than £3 million

the correct year and month the payment is for

your bank’s transaction limits and processing times

Construction Industry Scheme (CIS) deductions

the tax month when no employees were paid

your 13-character Accounts Office reference number

Class 1A National Insurance on termination awards

22 July for the 6 April to 5 July quarter


the standard tax-free Personal Allowance

several numbers and a letter, such as 1257L.

an employee whose main home is in Scotland

their tax-free income (Personal Allowance)


training, work experience and a guaranteed job interview

someone with a disability or health condition

recruitment advice, including specialist support for businesses

the work experience guidance for employers

pre-employment training (specific to a job)


a maternity certificate (known as an MATB1 certificate)

the same date they want to start their leave

records for HM Revenue and Customs (HMRC)


your contract, company handbook or intranet site

your staff or trade union representative

your employment contract, company handbook or intranet


a non-independent union that the employer recognised voluntarily

Ballots for Trade Union Recognition or Derecognition

the number of union members in the bargaining unit

the current collective bargaining arrangements

their share of the cost of running the ballot

the Advisory, Conciliation and Arbitration Service (Acas)

the number of workers you employed in that time

the date you want the arrangements to end

the completed form and your supporting documents

an estimate for the cost of running the ballot


a foreign national with permission to work in the UK

redundancy, unpaid wages and holiday pay

Payments for wages and other money you’re owed

your notice period (‘statutory notice pay’

loss of notice pay (‘statutory notice pay’

unpaid wages and other money you’re owed

the Secretary of State for Business Energy and Industrial Strategy

redundancy, unpaid wages and holiday online

the insolvency practitioner or official receiver

your case reference number or National Insurance number

money that’s in your employment contract

Compensation because you were dismissed unfairly


any other documents that directly support your appeal

a copy of the local planning authority’s decision notice

the council who made the decision and the Planning Inspectorate

Only the person who made the application


spod rods (used to propel bait into water)

salmon, sea trout and non-migratory trout

non-migratory trout and all freshwater fish

your Blue Badge or National Insurance number

the parts of the river that are in Scotland

the rest of Scotland and Northern Ireland

Rods that are not affected by licence limits

permission from the landowner to fish on private land

a rod fishing licence for England and Wales

Fishing in Scotland and Northern Ireland

salmon, trout, freshwater fish, smelt or eel


the electrical and electronic equipment you sell

all types of electrical and electronic waste

an Approved Authorised Treatment Facility (AATF)

your electrical and electronic equipment sales area

the damaging effects of not recycling electrical and electronic equipment

all types of electrical and electronic equipment that you sell

the number of units you’ve received through take back

their old household electrical and electronic equipment

The waste electrical and electronic equipment (WEEE) regulations

The Office for Product Safety and Standards

the waste electrical and electronic equipment (WEEE) regulations

the electrical and electronic equipment (EEE)


a  tenancy deposit protection (TDP) scheme

your tenancy deposit protection (TDP) scheme’s

an assured shorthold tenancy that started after 6 April 2007

the tenancy deposit protection (TDP) scheme


the coronavirus and renting guidance for tenants and landlords

Coronavirus (COVID-19) and possession claims

The first £1,000 of your income from property rental

the 2015 to 2016 tax year for individuals and partnerships

plant and machinery capital allowances on some items

these tax advantages for eligible properties

an Energy Performance Certificate for the property

Coronavirus (COVID-19) and your responsibilities

a written record of the agreement that you both sign

property in Scotland or Northern Ireland

property in a purpose-built block of flats

an application form to cancel a registered rent

several tenants who are not members of the same family

The Housing Health and Safety Rating System (HHSRS)

the 2016 to 2017 tax year for individuals and partnerships

basins, sinks, baths and other sanitary fittings

rent-controlled tenancies in Northern Ireland

5 October following the tax year you had rental income

the Housing Health and Safety Rating System (HHSRS)

Shelter, Citizens Advice and the Money Advice Service

The replacement of domestic items relief

free advice about disputes or housing problems

a mortgage on the property you want to rent out

all your property lettings (except furnished holiday lettings)

the profit or loss from furnished holiday lettings

the profit you make from renting out the property


Changes that may affect your Council Tax band

Households where everyone’s a full-time student

your home in England and Wales or in Scotland

the date you must start paying Council Tax

foreign language assistants registered with the British Council

the person responsible for paying the Council Tax

full-time college and university students

the Office of Qualifications and Examinations Regulation (Ofqual)

the Scottish Vocational Education Council (SVEC

post offices, banks, newsagents and convenience stores

their partner, spouse, or child under 18

the Skills Funding Agency or Young People’s Learning Agency


the eligibility checker on the Own Your Home website

the full market price agreed between you and the landlord

a discount on the market value of your home

the price they think you should pay for the property

the Right to Buy application form (RTB1 notice)


a copy of your appeal, including all supporting documents

the local planning authority’s decision notice

Only the person who made the application

the decision notice from your local planning authority

the detailed guidance about taking part in an appeal


your appeal, including all the supporting documents


A passport issued more than 12 months after birth

a valid horse passport for an animal in your care

30 November of the animal’s year of birth

the PIO that issued the original passport


The legal documents needed to transfer ownership

a tax relief called Private Residence Relief

some buildings that are due to be demolished

fixtures and fittings (like carpets and kitchen units)

the Energy Savings Trust’s home energy check

an Energy Performance Certificate for the property

the different types of joint property ownership


the original and one copy of each of the following

the guidance at the end of application form COP1

A solicitor, conveyancer or legal executive

the evidence of severance options listed in form SEV

any supporting documents you need to include

other people named in the application (COP20B)

a copy of the entries at HM Land Registry

someone who can deal with the sale of the property

the other owners’ last known home or business address

a statutory declaration prepared by your conveyancer

the owner who’s lost mental capacity (COP20A

the Court of Protection application form (COP1)

any other documents and information asked for

your application forms, stamped with an issue date

all owners with individual shares of the property

an owner’s share in a jointly owned property


a ‘transfer of whole of registered title’ form

a completed ‘whole of registered title assent’ form

a certificate of identity for a private individual

the same forms as for registering for the first time

a request to update registered owners’ contact address

£12 per document for electronic applications

a completed ‘cancellation of charges’ form

the completed form and one of the documents

a property in England and Northern Ireland

the forms you need depending on your circumstances

a copy of your marriage or civil partnership certificate


an assured shorthold tenancy that started after 6 April 2007

the tenancy deposit protection (TDP) scheme

Your tenancy deposit protection (TDP) scheme

a government-approved tenancy deposit scheme (TDP)

separate TDP schemes in Scotland and Northern Ireland

valuable items (for example a car or watch)


any building works that you start on a party wall

work you need to tell your neighbour about

an existing party wall or party structure

your shared property boundary, or ‘party wall’

consent, which will start the dispute resolution process


people squatting in a residential property you own

another person’s non-residential property

former tenants, sub-tenants or licensees

residential buildings (like a house or flat)

a claim for damages caused by the squatters


your HM Revenue and Customs (HMRC) online account

Payments by Faster Payments (online or telephone banking)

your 10-digit Unique Taxpayer Reference (UTR)

your HM Revenue and Customs online account


An Official Receiver at the Insolvency Service

a statutory demand (a request for payment)

a share of debts totalling at least £5,000

The bankruptcy petition form you fill in

£990 petition deposit (for managing the bankruptcy)

an individual voluntary arrangement (IVA)

a statement of truth confirming the details of your petition

a share of debts that total at least £5,000

the county court for the area where the debtor lives

the court a certificate of service (form N215)

the court nearest to the debtor’s business address

the Rolls Building of the Royal Courts of Justice

the petition number and the name of the court


a ‘Debt Relief Restrictions Undertaking’

the official receiver, an officer of the bankruptcy court

an application for an administration order (form N92)

temporary protection from your creditors

an Individual Voluntary Arrangement (IVA)

the Register of Judgments, Orders and Fines

An Individual Voluntary Arrangement (IVA)

Creditors listed on the administration order

certain debts, for example student loans, court fines

Her Majesty’s Courts and Tribunal Service

your assets, debts, income and creditors

a county court or High Court judgment against you


Magistrates court (England, Wales and Northern Ireland)

someone who owes you money to pay your debt


pensions paid by the Industrial Death Benefit scheme

dividends from company shares under your dividends allowance

the Retail, Hospitality and Leisure Grant Fund

a different way to change a Self Assessment tax return

all your taxable income, including taxable state benefits

contribution-based Employment and Support Allowance (ESA)

the Test and Trace Support Payment in England

The most common benefits that you pay Income Tax on

income-related Employment and Support Allowance (ESA)

the first £1,000 of income from self-employment

the Self-isolation Support Payment in Scotland

Bereavement Allowance (previously Widow’s pension)

the first £1,000 of income from property you rent

Income Tax and National Insurance contributions

the Self-Employment Income Support Scheme

the Self-isolation Support Scheme in Wales


Marriage Allowance and Married Couple’s Allowance

your partner the allowance you have transferred to them

the Personal Allowance rate for the years you’re backdating

the person responsible for managing their tax affairs


the return you sent on behalf of the deceased

the executor or administrator of an estate

HMRC’s address for PAYE and Self Assessment

31 January 2022 for the 2019 to 2020 tax year

the Self-Employment Income Support Scheme

the deceased’s bank and savings accounts

your Government Gateway user ID and password

the tax year you’re sending a return for

The Self Assessment deadline for these tax years

the tax year for the return you want to amend

Tax-Free Childcare or Maternity Allowance

your name and Unique Taxpayer Reference (UTR)

the deadline for submitting it or paying your bill

the left-hand menu within your HMRC online account

31 January 2023 for the 2020 to 2021 tax year


HMRC’s guidance note on the Statutory Residence Test

foreign income or gains of £2,000 or more

the country where you make the capital gain

HMRC’s guidance on the Statutory Residence Test

foreign investment income, for example dividends and savings interest

other income that you do not bring to the UK

the rules for bringing income or gains to the UK

‘Residence, Domicile and the Remittance
Basis’

your total dividends - including UK dividends

that country’s double-taxation agreement

some foreign income that’s taxed differently

England, Scotland, Wales and Northern Ireland

a country without a double-taxation agreement for students

your other foreign income (such as bank interest)


the total value of your private pensions

a ‘double taxation agreement’ with the UK

unlimited small pot lump sums from different workplace pensions

your defined benefit pension or defined contribution pension

Cash from a defined contribution pension

a private pension (workplace or personal)


a married woman or widow paying reduced rates

enough qualifying years to get the full State Pension

voluntary National Insurance contributions

voluntary contributions for the past 6 years

people who run businesses involving land or property

enough years of National Insurance contributions

Class 2 contributions for the previous tax year


a letter with an activation code for your account

another letter with an activation code for your account

a letter with a new account activation code

an older browser, for example Internet Explorer 8

5 October in your business’s second tax year

your Unique Taxpayer Reference (UTR) number

Self Assessment and Class 2 National Insurance


report
You
your
VAT
Join
report
the outstanding VAT
HMRC
your sales invoices
you
your
You
HMRC any outstanding VAT
your
the invoices
your
VAT taxable turnover
you
the VAT Flat Rate Scheme
you
pay
your
your supplier
the Cash Accounting Scheme
VAT
VAT
it
its
the scheme
you
HMRC
VAT
VAT
the scheme
it
your
the scheme
you
you
You
it
you
HM Revenue and Customs (HMRC)
HMRC
VAT
the scheme
You
VAT
your customers
your
your
VAT
your
You
join
VAT
a VAT accounting period
you
your
your business
VAT
any outstanding VAT
cash accounting
VAT
your estimated VAT taxable turnover
you
your use of the scheme
you
the EU
VAT
the Cash Accounting Scheme
VAT evasion
the Flat Rate Scheme
Northern Ireland
your customers
you
your
your
cash accounting
VAT
these figures
your
cash accounting
VAT
you
the scheme
you
your VAT taxable turnover
VAT
you
standard VAT accounting
HMRC
VAT
the scheme


the postcode where you’re registered for Self Assessment

your first VAT period after 1 April 2021

Payment or invoice issued in advance of supply

the rules for ‘Making Tax Digital for VAT’

Unique invoice number that follows on from the last invoice

everything you sell, lease, transfer or hire out

the market selling rate at the time of supply

your VAT registration number and latest VAT return

the date the transaction takes place for VAT purposes

a separate summary of VAT called a VAT account

your business name, address and VAT registration number

a modified invoice for retail supplies over £250

a different method to account for the VAT

The deadlines for sending your VAT returns

Your business name and address | Yes | Yes |

Customer’s name or trading name, and address

1 April 2022 all VAT registered businesses

your company registration number and Unique Taxpayer Reference

a Government Gateway user ID and password

a simplified invoice for retail supplies under £250

Date of payment or invoice (whichever is earlier)


current coronavirus (COVID-19) travel advice

an appointment at your nearest passport office

an adult passport that was issued after 31 December 2001

the confirmation email you got after paying and booking

the ‘Passport Adviceline’ to change your appointment


the ‘other title’ box of your application

2 documents that show you’re using your new name

the information about passports for transgender and transsexual people

the name and gender you want on your British passport

your marriage or civil partnership ceremony

the ‘observations’ page of your passport

a letter from your doctor or medical consultant

your decree absolute or final order showing both names

the one you use when you book your travel

a marriage or civil partnership certificate showing both names

your marriage or civil partnership certificate

a new birth or adoption certificate showing your acquired gender

the religious minister or registrar who will conduct the ceremony


school parties and groups coming to the UK by coach

the relationship between yourself and any children travelling with you

your passport and other travel documents

Coronavirus (COVID-19) testing and quarantine

the 48 hours before you arrive in the UK

your proof of a negative coronavirus (COVID-19)

a COVID-19 test to take after you arrive

a Tier 5 Creative or Sporting certificate of sponsorship

a hotel quarantine package, which includes 2 COVID-19 tests

the result from an NHS Test and Trace test

Your passport (and visa if you have one)

some or all COVID-19 travel and entry requirements

2 COVID-19 tests to take after you arrive

a third coronavirus test through Test to Release

a country where you cannot access testing facilities

Quarantine rules in Scotland, Wales and Northern Ireland

the rules and exemptions for quarantine and COVID-19 tests

the 10 days before you arrived in the UK

England, Scotland, Wales or Northern Ireland

the 2 COVID-19 tests you booked before you travelled

the information about you that’s been sent by carriers

automatic ePassport gates at some airports

your goods and any vehicle you use to transport them

a confirmation email with a document attached


the dependent child or partner on an investor visa

Temporary Worker - Government Authorised Exchange visa (T5)

Application to settle as the dependent child or partner

Temporary Worker – International Agreement Worker visa (T5)

Temporary Worker - Charity Worker visa (T5)

the end of the next working day after your appointment

your UK Visa and Citizen Application Services (UKVCAS)

the visa application centre you’re applying through

the country you’re applying from on the TLScontact list

Temporary Worker - Creative and Sporting visa (T5)

the address you gave in your application

The Middle Eastern countries on this list

certain visa applications or applications to settle in the UK

the ‘premium services’ page for your nearest centre

Europe, Africa or some Middle Eastern countries

Temporary Worker - Religious Worker visa (T5) |

Eligible applications to settle in the UK

the option to apply for a faster decision

Temporary Worker - Seasonal Worker visa (T5)


a course of study that lasts longer than 6 months

different rules in Scotland and Northern Ireland

UK employees of the company you work for overseas

medicine, veterinary medicine and science, or dentistry

the Objective Structured Clinical Examination (OSCE

an appointment at a visa application centre

an ‘elective’ - an optional additional placement

any treatment you’ve already had in the UK

somewhere suitable to live during your stay in the UK

details of where you’ll be staying during your visit

you, your spouse or partner and your children

the eligibility requirements for the things you want to do

your biometric information (fingerprints and a photo)

an Academic Technology Approval Scheme (ATAS) certificate

enough money or funding to pay for your treatment

your travel history for the past 10 years

The fee for a long-term Standard Visitor visa

proof of arrangements for your private medical consultation or treatment

your stay as an academic visiting the UK

the Professional and Linguistic Assessment Board (PLAB) test

suitable arrangements for your travel and stay in the UK

your biometric information (your fingerprints and a photo)

the dates you’re planning to travel to the UK

education exchange visits that last for more than 28 days

UK Visa and Citizenship Application Services (UKVCAS) service

your employer’s address and telephone number

the name and address of anyone paying for your trip

any documents that are not in English or Welsh


Ireland, the Channel Islands or the Isle of Man

the only purpose of your visit to the UK

a current passport or other valid travel document

the Channel Islands, the Isle of Man or Ireland


the time given on your certificate of sponsorship

enough personal savings to support yourself in the UK

a profession on the Skilled Worker shortage occupation list

the job described in your certificate of sponsorship

a representative of an overseas business

the ‘sponsor certifies maintenance’ section on your certificate

your biometric information (fingerprints and a photo)

your certificate of sponsorship plus 14 days

biometric information and supporting documents

your biometric information (your fingerprints and a photo)

a certificate of sponsorship for your job

the Immigration Rules in place before 6 April 2010

your husband, wife, civil partner or unmarried partner

the date when your current permission to stay runs out

a new certificate of sponsorship from your sponsor

the time given in your certificate of sponsorship

the full list of documents you can provide

UK Visa and Citizenship Application Services (UKVCAS)

your certificate of sponsorship reference number

the Minister of Religion visa (T2) eligibility requirements

your travel history over the last 5 years


an organisation running an approved exchange scheme

a certificate of sponsorship reference number from your UK sponsor

your application to extend or switch to this visa

enough money to support yourself in the UK

the EU, Switzerland, Norway, Iceland or Liechtenstein

a country where you have to take the test

your biometric information (your fingerprints and a photo)

the ‘sponsor certifies maintenance’ section on your certificate

your husband, wife, civil partner or unmarried partner

a multiple entry certificate of sponsorship

your biometric information (fingerprints and a photo)

Your work, training or research in the UK

The application fee for each person applying

UK Visa and Citizenship Application Services (UKVCAS)

the government authorised exchange scheme for sponsored researchers

the job described in your certificate of sponsorship

biometric information and supporting documents

the time given on your certificate of sponsorship

a certificate of sponsorship from a licensed sponsor

your certificate of sponsorship reference number

the length of time on your certificate of sponsorship


an Academic Technology Approval Scheme certificate


their biometric information (fingerprints and a photo)

your biometric information (your fingerprints and a photo)

the £945  you must have to support yourself

a valid Tier 1 (Graduate Entrepreneur) visa

a certain amount of money available to them

your biometric information (fingerprints and a photo)

Dependants applying in the UK on their own

your bank account or your dependant’s bank account

their biometric information (their fingerprints and a photo)


the date you submitted your online application

your UK Visas and Immigration (UKVI) account

an appointment letter from your GP or other healthcare professional

UK Visa and Citizenship Application Services (UKVCAS)

an appointment at a visa application centre

Hong Kong Special Administrative Region (HKSAR)

Evidence of your relationship with family members

the ‘UK Immigration: ID Check’ smartphone app

Representative of an Overseas Business visa

up to 3 documents that show your permanent home address

essential living costs like food or heating

enough money to support yourself and your family

a couple with 2 parents and 2 adult children

another country where you have to take the TB test

Money to support yourself and your family

the date you attended your appointment and submitted your fingerprints


permission to stay in the UK as a Turkish Worker

your husband, wife, civil partner or unmarried partner

Your partner or children who are already in the UK

an extension of your Turkish Worker visa

your children (or your partner’s children)

your UK Visas and Immigration (UKVI) account

Your partner and children (‘dependants’)

each dependant in the UK applying to extend

UK Visa and Citizenship Application Services (UKVCAS)


Accreditation Body for Language Services

a country where you have to take the TB test

Accreditation Service for International Colleges

an overseas higher education institution

your living arrangements and care in the UK

bank statements or payslips for the last 6 months

the EU, Switzerland, Norway, Iceland or Liechtenstein

an appointment at a visa application centre

Education and Training Inspectorate (in Northern Ireland)

The earliest date your visa will start from


the EU, EEA or Swiss person you’re joining

Your rights with settled or pre-settled status

their spouse, civil partner or unmarried partner

The deadline for you to return to the UK

Irish, British or dual British and Irish citizenship

your family member from the EU, EEA or Switzerland

Indefinite leave to enter or remain (ILR)

the evidence of when your child started living here

your EU, EEA or Swiss citizen family member

the family member of an eligible person of Northern Ireland

your relationship with the family member

a family member of an eligible person from Northern Ireland

the date on your Home Office decision letter

a British, Irish or dual British and Irish citizen

a ‘retained rights of residence’ application

an administrative review of your application

permanent residence or indefinite leave to remain

public funds such as benefits and pensions

an eligible marriage or civil partnership

a biometric residence card confirming permanent residence

a birth, marriage or civil partnership certificate

indefinite leave to enter or remain in the UK

the family member of someone in the armed forces

a valid ‘UK permanent residence document’

the EU, EEA or Switzerland your permanent residence document

your outstanding immigration application

an EU, EEA or Swiss citizen who has died

valid indefinite leave to remain in or enter the UK

The process of applying to the EU Settlement Scheme

The document you get under the EU Settlement Scheme

your relationship to your child when you make their application

a visa for the country you want to visit

your child’s continuous residence in the UK


a current passport or other valid travel identification

suitable accommodation which you maintain without access to public funds

proof of National Insurance contributions

UK Visa and Citizenship Application Services (UKVCAS)

the guidance on why applications can be refused

for example, written permission or relevant legal documents)

the knowledge of language and Life in the UK test

your biometric information (your fingerprints and a photo)

proof of renting or having purchased business premises

your biometric information (fingerprints and a photo)

biometric information and supporting documents

family members applying for settlement with you


your Home Office or port reference number

the walk-in service at the asylum intake unit

Documents you should bring (if you have them)

details of any medical conditions you have

the letter that comes with the questionnaire

a safe country that will consider your asylum claim

all the evidence you have of your persecution

permission to stay for humanitarian reasons

your name, date of birth and nationality

The adult who is taking responsibility for your care

the number on your passport or national identity document

an adult who is legally responsible for you

the documents you need for your application

documents showing your full name and address

yourself and your dependants (partner and children under 18

the guidance on processing asylum applications from children

a ‘preliminary information questionnaire’

an appointment letter telling you what to do next

your birth certificate, passport and medical records

the closest blood relative willing to take responsibility for you

an appointment at the asylum intake unit


Nationality, Immigration and Asylum Act 2002

British Red Cross, Refugee Action and Refugee Council

Tribunal Procedure (First-tier Tribunal)

the First-tier Tribunal (Asylum Support)

your legal representative (if you have one)

any documents that help support your appeal


your child’s Registered Traveller number and date of birth

the relationship between you and any children travelling with you


the evidence used to make the decision under appeal

any information not included in your original claim

the written statement of reasons for its decision

living expenses for the time you’re away from home

the Tribunals, Courts and Enforcement Act 2007

the Upper Tribunal (Administrative Appeals Chamber)

a decision about your war pension or compensation

an appeal form to take your case to the tribunal

National Gulf Veterans and Families Association (NGVFA)


the company’s formal disciplinary or dismissal process

a company reorganisation that changes your employment terms

Qualifying period to claim unfair dismissal

the statutory minimum dismissal procedure in Northern Ireland

the right to claim unfair dismissal at a tribunal

legal industrial action that lasted 12 weeks or less

the reason you are selected for redundancy

a disability (which may include long-term illness


Your training provider or the National Apprenticeship Service

former registered dock workers (covered by other arrangements)

full pay and any extras that are in your contract

Acas (Advisory, Conciliation and Arbitration Service)

extras such as pension contributions or private health care insurance

your level of experience or capability to do the job

a voluntary redundancy offer open to all employees

any alternative employment you’re offered

a fair and objective way of selecting you for redundancy

the maximum statutory redundancy pay you can get

the Jobcentre Plus Rapid Response Service

your right to claim statutory redundancy pay

suitable alternative work which you refuse without good reason

age groups eligible for an early retirement package

an early retirement package (for certain age groups)

members of the armed forces or police services


a State Pension claim form posted to you

Employment and Support Allowance (income-related)

their State Pension payments for those weeks

The amount of extra State Pension you could get

the extra amount you get because you deferred


your National Insurance contributions and credits

money from pension schemes you or your employer pay into

30 years’ worth of National Insurance contributions

free guidance on your retirement savings options

a regular payment you can get from the government

People over 80 with little or no State Pension

all your sources of income (for example savings)

Workplace pensions and personal or stakeholder pensions

a pension from the government (‘State Pension’

the Money Advice Service’s pension calculator

The amount of new State Pension you’ll get

An extra amount on top of your State Pension

a compulsory retirement age that they choose

your National Insurance contributions or credits

Pension Credit | For people on a low income.

a way to save money for later in your life


time off for pregnancy, paternity or adoption

pregnancy and up to 26 weeks after childbirth

the same rights as someone employed directly

up to 7 days after the cooling off period

a permanent colleague doing the same job

any shared facilities and services provided by your employer

antenatal classes, appointments and parenting classes

any experience, training or qualifications needed for the role

recruitment agencies, for example ‘temp agencies’


the request for an information and consultation agreement

any changes to your working conditions and employment prospects

the process for appointing or electing representatives

issues related to your company or organisation

any changes to employee numbers and organisation, employment prospects

your employer and the employee representatives

the name of the manager who represents the employer

an agreement about keeping you informed and consulting you

a company or organisation based in Northern Ireland