the child element and the disabled child element

Health and Social Services Board in Northern Ireland

the person mainly responsible for the child

the basic amount (known as the family element)


The 2020 to 2021 Cold Weather Payment scheme

Income-related Employment and Support Allowance (ESA)

Income Support or income-based Jobseeker’s Allowance

income-related Employment and Support Allowance

a work-related activity group or support group

Income Support and income-based Jobseeker’s Allowance


Contributory Employment and Support Allowance

Industrial Injuries Disabled Benefit, which is suspended

the benefit entitlement conditions in your own right

an adult living in a property for Council Tax

The person looking after your child or children

your partner’s child or someone else’s child


the ‘decision date’ on your Annual Review notice

a different way of disagreeing with an overpayment decision

a Government Gateway user ID and password

the Social Security and Child Support Tribunal

your full name, address and telephone number


a Sure Start Maternity Grant in England and Wales

a notification about how often you want to be paid

your bank, building society or credit union account details

a couple with responsibility for a child

income-based Jobseeker’s Allowance (JSA)

the following month, where they count towards your earnings

a disability or health condition which prevents you from working

a couple with responsibility for at least one child

the same monthly assessment period you had previously

income-related Employment and Support Allowance (ESA)

British Sign Language (BSL) video relay service

an Alternative Payment Arrangement (APA)

your savings, your partner’s savings or their income

Simple Energy Advice - in England and Wales

limited capability for work and work-related activity

the money you owe from benefit overpayment

a Claimant Commitment and set of responsibilities

The Department for Work and Pensions (DWP)

the first half of your second month’s payment

your earnings (including your surplus earnings)

a payment to help with your living costs

a couple that claims Universal Credit together

new style’ Employment and Support Allowance (ESA

the East Riding or Hull City Council local authority areas

an extra ‘transitional protection’ payment

Personal Independence Payment if you’re disabled

a disability or illness that affects your work

your savings, investments and how much money you have

the Department for Work and Pensions (DWP)

help with health costs, including prescriptions and dental treatment

a Pregnancy and Baby payment in Scotland

Personal Independence Payment or Employment and Support Allowance

2 ways to get help with your Universal Credit application

Speak to your work coach to apply for an APA


the most you can pay in each calendar month

any savings in your Help to Save account

a Government Gateway user ID and password

Any savings or bonuses you earn through Help to Save


the earliest date your maternity leave can start

18 weeks’ unpaid parental leave after the birth

Ordinary Maternity Leave - first 26 weeks

Additional Maternity Leave - last 26 weeks

the dates for your ordinary and additional leave


the decision to end maternity or adoption leave

the mother (or person taking adoption leave)

the Shared Parental Leave and Pay planning tool

both the mother and the mother’s partner

The parent who wants to take the leave and pay

both the mother’s partner and the mother

a declaration of the place and date of birth

adoptive parents or parents using a surrogate

the Coronavirus Job Retention Scheme (CJRS)

Shared Parental Leave in touch (SPLIT) days

The mother (or the person getting adoption leave)

any maternity pay, adoption pay or Maternity Allowance

the date when they plan to end their leave

Shared Parental Leave forms and templates created by Acas

Statutory Maternity Pay or Statutory Paternity Pay

maternity pay, Maternity Allowance or adoption pay

their decision to end maternity or adoption leave

The mother (or the person getting adoption pay)

Statutory Adoption Pay or Statutory Paternity Pay

the 52 weeks of maternity or adoption leave

the 66 weeks before the week the baby’s due

work, which ends any maternity or adoption leave

both adoptive parents or both parents using a surrogate

the name and address of your partner’s employer


National Insurance credits, which count towards your State Pension

the benefit received from the restart date

a Self Assessment tax return each tax year

a Government Gateway user ID and password

the option to ‘not have the benefit paid’


any planning permission or building regulations approval

Either you or the person you’re applying for

Planning and building regulations approval

the grant period (which is currently 5 years)


your entitlement to Guardian’s Allowance

full-time education or approved training

a Nationwide Building Society account in someone else’s name


the EU, Switzerland, Norway, Iceland or Liechtenstein

the Attendance Allowance claim form to apply by post

the money you owe from benefit overpayment

a mental disability (including learning difficulties)

a doctor or other healthcare professional

the helpline or office dealing with your benefit

your bank, building society or credit union account

the Department for Work and Pensions (DWP)

help caring for yourself or someone to supervise you

the level of help you need or your condition changes


temporary visits to countries outside the EEA

the Barnsley Industrial Injuries Disablement Benefit (IIDB) centre

an accident or disease caused by your work

up to £73.16 per week Reduced Earnings Allowance

another benefit called Retirement Allowance


any income you make from someone boarding in your home

a loan or advance payment from your employer

a Carer’s Allowance payment to make up the difference

Effect on the benefits of the person you care for

an extra amount for severe disability paid with Pension Credit

an Industrial Injuries Disablement Benefit

both Carer’s Allowance and your State Pension

a severe disability premium paid with their benefits

the money you owe from benefit overpayment

Carer’s Allowance your other benefit payments

an account, for example your bank account

your employer, local councils and other organisations

both you and the person you care for get


extra money you can get towards your housing costs


the cost of moving the body within the UK

an invoice or signed contract from the funeral director

your bank, building society or credit union account

a decision about Funeral Expenses Payment

a baby stillborn after 24 weeks of pregnancy

a close relative or close friend of the deceased

the rules on your relationship with the deceased

the Social Security and Child Support Tribunal

the partner of the deceased when they died

a widow, widower or surviving civil partner

the disability or severe disability element of Working Tax Credit

Rules on your relationship with the deceased


pensions, annuities, benefits or an inheritance

Widowed Parent’s Allowance or Bereavement Allowance

your husband, wife or civil partner’s pension

you or your husband, wife or civil partner

any other benefits you’re already claiming

the death of your husband, wife or civil partner

your husband, wife or civil partner’s State Pension


the man named as the father on the certificate

All full birth certificates that are issued after the correction

a DNA test record from an approved tester

a new birth certificate with your new gender on it

All certified copies sent with the application

the register office where your child’s birth was registered

the information given at the time of the registration

the man named on the birth certificate as the father

a ‘statutory declaration’ about the correction

someone like a judge or solicitor that they must sign


the people who’ll be named on the birth register

a ‘Statutory declaration of acknowledgement of parentage’ form

someone who is responsible for the child

a child by donor insemination or fertility treatment

the Department for Work and Pensions (DWP)

a statutory declaration of parentage form


[Name of the claimant’s legal representative]

[Address of the claimant’s legal representative]

the issue date the court has put on the form

a claim for a declaration of presumed death

(If the claimant is legally represented)

the issue date stamped on the claim form

a hearing about your claim with a High Court judge

the time of death in the original declaration

the missing person’s spouse or civil partner

a copy of the newspaper page showing the advertisement

the details of a declaration of presumed death

a declaration of presumed death that is not appealed


an official alteration (called a ‘codicil’)

a company that offers the storage of wills


schedule IHT413 (Business or partnership interests and assets)

land, buildings or machinery used in the business

a trust that it has the right to benefit from

the market value of the business or asset

the executor of the will or administrator of the estate


the person who inherits the child’s estate

the Office of the Public Guardian in Scotland

Some children looked after by local authorities

child’s National Insurance number or Unique Reference Number

proof, for example the death certificate

the type of CTF account and provider if necessary


the same level of authority for each child you foster

Disability Living Allowance or Personal Independence Payment

your fostering service, your local council and social workers

the first £10,000 they earn from fostering

an opportunity to take a break from fostering

a personal development plan, which is reviewed every year

an out of hours advice and support service

National Insurance credits, which count towards your State Pension

passport control (if you’re going abroad)

your foster child’s progress and placement plan

the training, support, and development standards workbook

the person the allegation is about to leave


a ‘C51 application form for a parental order’

either the UK, Channel Islands or Isle of Man

adoption pay and leave and paternity pay and leave

The Human Fertilisation and Embryology Authority


the appointee section explaining why the person cannot complete

any changes which affect how much money the person gets

permission to deal with someone else’s tax credits


a donor’s friend, family member or acquaintance

the person in charge of the donor’s funds

a registered lasting power of attorney (LPA)

the donor’s family, bank or care workers

the original registered lasting power of attorney (LPA)

their finance and property affairs attorney

Any replacement attorneys listed in the LPA

a property and financial affairs attorney

Property and financial affairs attorneys

things that maintain or improve their quality of life

The Office of the Public Guardian and Court of Protection


the person you married since the wedding

statement in support of annulment - voidable marriage

statement in support of annulment - void marriage

the application for decree nisi or conditional order


the practical steps involved in taking on an apprentice

initial costs and increased ongoing costs

the price you charge to your existing customers

the price you’re selling products and services at

the sales, cash flow and profitability of your business

the business support helpline in your area

the time and money you’ll need to invest

the value your customers place on your products and services

the products or services you’re selling at the moment

a new business going to market for the first time

your area with knowledge and experience relevant to your business

other businesses competing for your market

the range and level of skills in your business

more capacity to produce or provide your product or service

training courses specific to your business area

other sources of finance, including government-backed schemes

customers who’ve stopped buying from you

the British Library business and intellectual property centre

Business ideas and intellectual property

the Institute of Chartered Accountants (ICAEW) website

customers who’ve already bought from you

the customers who are already buying them

prototypes of improved products or services

the products and services you sell to customers

your sales, both to existing customers and new customers


a standard, reduced or zero-rated taxable supply

Redeemed face value vouchers sold at a discount |

the discounted price (not the full price)

the Charity Commission for England and Wales

the conditions for the particular VAT relief

medical and scientific equipment, motor vehicles and computer software

England, Wales and Scotland (Great Britain)

your VAT account - a summary of your VAT

the total value of non-exempt goods and services

their Charity Commission registration number

the total amount credited, excluding VAT

children’s car seats and domestic fuel or power

Equipment for medical and veterinary use

the goods or services the charity is buying

a quantity that lets potential customers test the product

your VAT Return which is usually due every 3 months

Supplies | Condition to meet so no VAT due

advertising and items for collecting donations

The money used to buy the equipment must be

medical, veterinary and scientific equipment

some other medical and veterinary equipment

the rate of VAT you must charge your customers

business goods used for personal reasons

a list of goods and services that are VAT exempt

the number and date of the original VAT invoice

items sold to staff - for example canteen meals

other items you sell at the zero or reduced rate


your business’s day-to-day running costs

cars, motorbikes and bicycles you use for work

some fixtures, for example fitted kitchens or bathroom suites

a table in the hallway of a block of flats

all the first year allowances you’re entitled to

integral features and fixtures that they claimed for

Items you also use outside your business

a separate capital allowances calculation

AIA | Sole traders/partners | Limited companies

items that you keep to use in your business

the water efficient technologies product list

the accounting period you bought the item

an asset that qualifies for first year allowances

alterations to a building to install other plant and machinery

Cars bought between April 2009 and April 2013

the amount you use the asset outside your business

assets that you keep to use in your business

electrical systems, including lighting systems

the cost of things that are not business assets

air-conditioning and air cooling systems

the following energy and water efficient equipment

the balance of any cars bought before April 2009


the actual costs of buying and running your vehicle

all other items you buy and keep for your business

the skills and knowledge you use in your business

something you keep to use in your business

capital allowances for some integral parts of a building

Marketing, entertainment and subscriptions

a flat rate (known as simplified expenses)

Costs you can claim as allowable expenses

your £1,000 tax-free ‘trading allowance’

items you’d normally use for less than 2 years

Costs you can claim as capital allowances

advertising in newspapers or directories

office costs, for example stationery or phone bills

Accountancy, legal and other professional fees

alterations to install or replace equipment

staff costs, for example salaries or subcontractor costs

computer software your business uses for less than 2 years

all your allowable expenses for the tax year

Bank, credit card and other financial charges

alternative finance payments, for example Islamic finance

bad debts that are not properly calculated

capital allowances if you use traditional accounting

legal costs of buying property and machinery

accountants, solicitors, surveyors and architects

fixed assets, for example land, buildings, machinery

any goods or materials bought for private use

professional indemnity insurance premiums

equipment you keep to use in your business

the number of rooms you use for business


your company’s HM Revenue and Customs (HMRC)

Taxable profits of more than £1.5 million

your HM Revenue and Customs (HMRC) online account

your 17-character Corporation Tax payslip reference number

your bank’s transaction limits and processing times


existing shares in a company incorporated in the UK

an electronic version or a scan of your paper form

a written notice with details of the transaction

an ‘open ended investment company’ (OEIC)


a construction contract worth less than £1,000 excluding materials

100% of the CIS deductions on the return

payments you’ve made to subcontractors through your monthly return

The details you provide to verify the subcontractor

manufacturing or prefabricating materials

the process for setting up as a new employer

your PAYE tax, National Insurance and CIS deductions

partner details, trading name and partnership UTR

the subcontractor’s tax and National Insurance bill

the payment reference shown on the notice

the gross amount of each payment invoiced by subcontractors

the 19th of every month following the last tax month

the months when you made no payments to subcontractors

the 12 months since you made your first payment

the net amount you need to pay the subcontractor

housing association or arm’s length management organisations (ALMOs

The CIS guide for contractors and subcontractors

the subcontractor a payment and deduction statement

the reference number for your HMRC accounts office

The Construction Industry Scheme (CIS) deduction rates

a Construction Industry Scheme (CIS) payment scheme

company name, company UTR and registration number

a governing body or head teacher of a maintained school


a Companies House (and HMRC) authorised provider

The Company Formation Wizard | Company Formation Wizard

Supplier | Product | Dormant | Micro Entity |

inactive accounts (sometimes called ‘dormant accounts’)

the online filing credit account application form

electronic accounts in Inline eXtensible Reporting Language (iXBRL)

Easy Digital Filing | Easy Digital Filing |

Keytime Objective Ltd | Company Secretarial

annual accounts, returns and tax accounts

Quality Management Software Ltd | CT600CH |

Principal Consultancy Ltd | Your Limited Company

the Companies House technical specifications

Sage (UK) Limited | Sage Accounts Production Advanced

Forbes Accounts, Forbes Company Register, Forbes EINC

CFS Formations and Free Secretarial Package

Software for Limited Liability Partnerships (LLPs)


Micro-entities, small and dormant companies

the financial year that you’d normally report

the Companies House office that deals with your account

International Financial Reporting Standards

the same exemptions available to small companies

an email including the penalty reference

the director’s report and profit and loss account

Dormant companies that qualify as ‘small’

simpler accounts that meet statutory minimum requirements

your appeal to the senior casework manager

your appeal to the independent adjudicator

New UK Generally Accepted Accounting Practice

only your balance sheet with less information


the difference from your previous version

the type of expense or benefit you’ve provided

each employee you’ve provided with expenses or benefits

the date and details of every expense or benefit

HMRC’s Online End of Year Expenses and Benefits service

any Class 1A National Insurance owed on expenses or benefits

all the benefits and expenses for the tax year

all other expenses and benefits you give to your employees

6 July following the end of the tax year

any information needed to work out the amounts you

proof of their expenses, for example receipts or bills

all expenses and benefits you provide to your employees

all the expenses and benefits you’ve provided

the type of expense or benefit that you provide


the Register of Judgments, Orders and Fines

the person or business you owed money to

the person or business you owe the money to

the court that is dealing with your case

a certificate of cancellation or satisfaction

the record of the judgment marked as ‘satisfied’

the date on the email or letter you receive

the Accountant in Bankruptcy (Scotland’s insolvency service)

the application for an administration order (N92)


an admission form to say how much you’ll pay

the acknowledgement of service form in the response pack


exempted buildings and empty buildings relief

the national lockdown starting 5 January 2021

a temporary reduction in your business rates

industrial premises (for example warehouses)

Exempted buildings and empty buildings relief

any existing relief on your main property

the retail discount for the 2021 to 2022 tax year

your discount for 1 July 2021 to 31 March 2022

community amateur sports clubs buildings

buildings used for training or welfare of disabled people

the business rates calculation for your property

to provide the Early Years Foundation Stage of education

the total rateable value of all your properties


the drainage of water and effluent (liquid waste)

The amount your water supplier will charge

your water and sewerage service provider


Royal Mail, Parcelforce or the courier company

Great Britain (England, Wales and Scotland)

a bill stating exactly which fees you need to pay

Gifts above £630 and other goods above £135

spirits over 35 centilitres without a UK duty stamp

Anything posted or couriered to you from another country


the court nearest your company’s registered office

an application called a ‘winding-up petition’


the Information Commissioner’s Office (ICO)

the personal information you need on application forms

sensitive information (such as health or criminal records)

information kept on staff, customers and account holders

someone who’s accused them of harassment, for example

information about grievance and disciplinary issues


barred lists from the Disclosure and Barring Service

the early years foundation stage (EYFS) requirements

the date that you’re sent the notice of decision

a second letter called a ‘notice of decision’

the Disclosure and Barring Service (DBS)

an enhanced criminal record check with barred lists

3 or more childminders or childminding assistants

the age of the children you’re looking after

the early years foundation stage (EYFS) framework

your identity and qualifications - including first aid qualifications

a certificate of good character from an embassy


Planning permission for stables and livery yards

horse manure (if not used as soil fertiliser)

the Environment Agency or your local authority

a list of approved premises for the disposal of ABPs

Health and safety standards for livery yards

the Chartered Institute for Environmental Health (CIEH)

Horses on farms or in stables and livery yards

clearly identified pieces of agricultural land

information on how to get rid of solid waste

Horses, Ponies, Donkeys and their Hybrids

empty pesticide and other chemical containers


the form for reporting reactions in humans

an unexpected reaction to an animal medicine or microchip

the batch number and marketing authorisation number

the Veterinary Medicines Directorate (VMD) Pharmacovigilance Team

the form for reporting reactions in animals

batch number and marketing authorisation number if known


the director, screenplay author and composer

most types of written, dramatic and artistic works

Written, dramatic, musical and artistic work

a document (sometimes called an ‘assignment’)

Type of work | How long copyright usually lasts

rights in your performances separate to copyright


The waste code for lead acid car batteries

classification codes for common types of waste

guidance on assessing WEEE for hazardous substances or POPs

explosive components (for example air bags)

Antifreeze not containing hazardous substances

waste codes for common healthcare and related wastes

landfill waste acceptance criteria (WAC)

your mixed municipal waste (‘black bag’)

hazardous substances and POPs in the bulbs

| Waste status | Household | Industrial or commercial

the guide to the safe management of healthcare waste

Household medicines returned to a community pharmacy

Other household-type electricals from homes or businesses

packaging wastes and domestic type recyclables

Gypsum materials containing hazardous substances

POPs and hazardous chemicals, such as flame retardants

Fridges, freezers, chillers and air-conditioning units

Dredging spoil containing hazardous substances

Components containing PCBs | Hazardous |

more than 7kg of municipal offensive waste

| Waste status | Human healthcare | Animal healthcare

Empty packaging contaminated with residues of non-hazardous substances

the insulation and asbestos materials table

Bituminous mixtures containing coal tar | Hazardous |

Antifreeze containing hazardous substances

the waste code or codes associated with your waste

the bagged infectious clinical waste stream

the guidance on classifying waste from dismantling or treating WEEE

LED, halogen and incandescent not containing hazardous components

those that do not contain refractory ceramic fibres (RCF

Components containing mercury | Hazardous |

Mixed clean material - including packaging

Cables containing oil, coal tar and other hazardous substances

Lighting equipment containing POPs | Hazardous and POPs

Copper, bronze and brass | Non-hazardous |

the paperwork you give your waste contractor

Other fuels, including mixed fuels from mis-fuelling

Clothing, absorbents or wiping cloths contaminated with hazardous substances

Mineral-based and non-chlorinated | Synthetic |

Copper, bronze and brass | Non-hazardous

more than one type of non-hazardous waste

Consumer equipment containing POPs | Hazardous and POPs

Some products (for example cosmetics and medicines)

Other insulation containing hazardous substances

Infectious clinical waste (no chemicals or pharmaceuticals)

Not containing organic solvents or other hazardous substances

common waste codes for batteries, lightbulbs and electrical devices

persistent organic pollutants (POPs) in waste electricals

Soil and stones containing hazardous substances

Adhesives and sealants of a type normally used by householders

photochemicals and film, including X-ray related products

hazardous substances or persistent organic pollutants (POPs)

the levels of hazardous substances or POPs

the manufacturers’ product safety data sheets

any fragments of asbestos-containing material in the soil

plastic casings, cables and other components

Other construction materials containing asbestos

ozone-depleting substances as foam blowing agents or coolants

waste codes for common construction and demolition waste

Bituminous mixtures containing coal tar |

Soil, contaminated soil, stones and dredging spoil

Other clean material, unmixed - excluding packaging

common construction and demolition waste

common wastes produced by vehicle maintenance and dismantling activities

LED, halogen and incandescent containing POPs

waste codes for common packaging and domestic type recyclable wastes

Electronic and electrical tools containing POPs | Hazardous and POPs

Small household appliances containing POPs | Hazardous and POPs

landfill waste acceptance criteria (WAC) results


The improvements that could save you the most energy

renewable energy from sources such as wind or solar power

a Green Deal package - assessment, finance and installation

access issues, such as access to your loft

a contract called a Green Deal finance plan

the Energy Performance Certificate (EPC)

the provider or installer you want to do the work

a provider or installer your Green Deal advice report

improvements recommended in your Green Deal assessment

the improvements, warranties or repayments

the money you could save on your annual energy bills

any financial help you can get from other schemes

The person who pays the electricity bill


a Category A (10 metres or under) licence

form AFL7 showing you as the entitlement holder

Safety Certificate issued by MCA (MSF 1606)


decent accommodation and recreational facilities

certain toxic cargo or equipment on board ships

health and social security protection benefits provided by shipowner

the code of safe working practices for merchant seafarers

health and safety rules for new and expectant mothers

immunisations for certain infectious diseases

seafarers’ health and safety regulations

the Maritime and Coastguard Authority (MCA

The Maritime Labour Convention (MLC) 2006

the right to be returned to their home country

ships navigating inland or sheltered waters subject to port regulations

the right to visit qualified medical personnel while in port

the Code of Safe Working Practices for Merchant Seamen

the minimum working and living rights for seafarers

health and safety training, instruction, supervision and information

workplace hazards - for example, from machinery

the Maritime Labour Convention (MLC) 2006

Marine Guidance Note (MGN) 487 Onshore complaints procedure

Maritime Labour Convention (MLC) rules on crew accommodation

The Maritime and Labour Convention (MLC)

a system for reporting accidents and occupational diseases

sufficient power for accommodation and lighting

minimum requirements seafarers must meet to work at sea

the right medical certificate to work at sea

the interaction between a human and any system aboard ship

minimum standards for seafarers to work on a ship

Accommodation and recreational facilities

seafarers checking fumigated cargo bulks

the routes and destinations of their ships

compensation for a ship’s loss or foundering

conditions for the termination of agreement

contracts between seafarers and shipowner

recruitment and selection policies and methods

enough properly trained and certificated officers

The unauthorised presence of drugs on board a ship

a new or expectant mother working as a seafarer


the 4 areas of special educational needs

children who have a particular need to board

schools in England, Northern Ireland, Scotland and Wales

Special schools with pupils aged 11 and older

the length of school terms and the school day

The city college for the technology of the arts

subjects like engineering and construction

its application of performing and creative arts

the Royal National Children’s Foundation

the city college for the technology of the arts

speech, language and communication needs (SLCN)

the organisation responsible for inspecting them


the school term after their 5th birthday

Legal action to enforce school attendance


Pitcairn, Henderson, Ducie and Oeno Islands

Saint Helena, Ascension and Tristan da Cunha

a document confirming you have indefinite leave to remain

immigration action, like detention or removal from the UK

the address on the form with your supporting documents

your fingerprints and photo (‘biometric information’)

South Georgia and the South Sandwich Islands

the Windrush Scheme application form (UK)

Cyprus (excluding the Sovereign base area)

a Commonwealth citizen who arrived before 1973


an outstanding achievement or service to the community

details of relevant work or volunteering

as many details as possible about what happened

a fourth-level civilian medal for bravery

a third-level civilian medal for bravery

coronavirus (COVID-19) nominations and gallantry awards

a summary of the impact the person has made

Other people working in the nominee’s area

Foreign, Commonwealth and Development Office Honorary Awards

the arts, science, medicine, or government

previous honours lists and reports on the honours system

awards for bravery, called gallantry awards

the Honours and Appointments Secretariat

the coronavirus (COVID-19) crisis in the UK

2 supporting letters to back up your nomination

a country where the Queen is Head of State

the guidance on how to write a nomination

a different process for gallantry awards

a full listing of the 2021 New Year honours

a long-term charitable or voluntary activity


land, property or shares you donate to charity

charities and community amateur sports clubs (CASCs)

legal documents showing the sale or transfer to charity

records of the gift and the charity’s request

any tax years where you did not pay enough tax

the amount the charity actually pays you

the ‘Charitable giving’ section of the form

land, property or shares you give to charity

your employer, company or personal pension provider

your donations from both tax years together


mutual aid, therapy or another form of support

The organisation or group of volunteers running the activities

someone who’s not a friend or family member

guidance on volunteering with other people

volunteers in frontline health and social care roles

activities like volunteer recruitment and training


18 years old in England and Northern Ireland

your local Electoral Registration Office

the paper form to apply for a postal vote

the instructions on the notices in the polling booth

the polling station stated on your poll card

the paper form to apply for a proxy vote

someone you trust to vote on your behalf


Borders, Citizenship and Immigration Act 2009

The Court of Appeal in England and Wales

either the Yarl’s Wood or the Harmondsworth hearing centre

Immigration (European Economic Area) Regulations 2006

the Upper Tribunal permission request form

Nationality, Immigration and Asylum Act 2002

Immigration, Asylum and Nationality Act 2006

the hearing centre where your appeal is scheduled

the The Tribunal Procedure (Upper Tribunal) Rules 2008

The Upper Tribunal (Immigration and Asylum Chamber)

Tribunals, Courts and Enforcement Act 2007

legal advice (including from a solicitor)

the case reference number of your appeal

all the documents that you gave to the tribunal

the Upper Tribunal (Immigration and Asylum Chamber)

the ‘refusal to admit the application for permission

asylum support, for example housing and money


the Upper Tribunal (Administrative Appeals Chamber)

a decision made by the Disclosure and Barring Service

the lower tribunal or organisation that decided your case

The Court of Appeal in England and Wales

a Disclosure and Barring Service decision

The Tribunal Procedure (Upper Tribunal) Rules 2008

a dispute that was heard by the General Regulatory Chamber

the Transport Regulation Unit in Northern Ireland

war pensions and armed forces compensation

a decision made by Disclosure and Barring Service


a serious crime, for example armed robbery


prison sentences - including life sentences

common assault (not causing significant injury)

appeals against a magistrates’ court conviction


Childcare and other care costs if you are not working

the social distancing measures that are in place

Loss of earnings, childcare and other care costs

social media websites like Facebook or Twitter

your jury summons form or your jury service confirmation letter

financial support and benefits (such as Universal Credit)

Cost of the ticket (standard class return fare)

your credit card with 3 statements and proof of signature

your child’s birth certificate or passport


prisoner’s release or move to an open prison

The prisoner’s access to your victim personal statement


the minimum amount of time to be spent in custody

The first half of a Detention and Training Order

Determinate prison sentences - fixed length of time

severe crimes - usually violent or sexual - young people

a 6 month sentence followed by a 3 month sentence

Indeterminate prison sentences - no fixed length of time

the sentence for an adult for the same offence

prison sentences of 12 months or more the person


treatment for addictions, like drugs or alcohol

a family member, friend or legal adviser

your first meeting your offender manager

the dates, times and places of future meetings

the rules you have to stick to during your probation


the Criminal Injuries Compensation Scheme 2012

Tribunal Procedure (First-tier Tribunal)

the First-tier Tribunal (Criminal Injuries Compensation)

the police force which investigated the crime

the Upper Tribunal (Administrative Appeals Chamber)

the Criminal Injuries Compensation Authority (CICA)

the Criminal Injuries Compensation Authority’s (CICA’s)

the application for leave to appeal form


young people in a secure children’s home

the Prison Service and private companies

People under 18 who are sentenced to custody

Someone from the local youth offending team

Travel claims for visiting a secure children’s home

30 hours of education and training a week


the General Data Protection Regulation (GDPR)

the Information Commissioner’s Office (ICO)

Everyone responsible for using personal data

automated decision-making processes (without human involvement)

profiling, for example to predict your behaviour or interests

organisations, businesses or the government

certain circumstances, for example particularly complex or multiple requests

biometrics (where used for identification)

strict rules called ‘data protection principles’


your bank, building society or credit union account

a letter telling you when that will happen

the disability element of Working Tax Credit

the money you owe from benefit overpayment

Personal Independence Payment (PIP) for disabled people


the disability confident badge on adverts

a disability confident committed employer

recruitment practices that open up jobs to disabled people

alternative formats (for example, large print)


your Direct Debit with your bank or building society

the address, email or name on your Direct Debit


an inspection report listing any vehicle defects

the condition of the engine, clutch or gearbox

personal information, for example your payment details

doors (including hinges, catches and pillars)

the date the vehicle last passed its MOT

the Driver and Vehicle Standards Agency (DVSA)

the third anniversary of its registration

door open warning device (class 5 vehicles only)

Only centres showing the blue sign with 3 white triangles

entrance/exit steps (class 5 vehicles only)

towbars (excluding body around anchorage points)

a maximum amount MOT test stations can charge

maximum fees that the MOT centre can charge

an annual test for lorries, buses and trailers

a different process to book an MOT in Northern Ireland

entrance door remote control (class 5 vehicles only)


a qualified and approved driving instructor (ADI)

a form to record your progress with your instructor

Learning to drive during coronavirus (COVID-19)

the coronavirus (COVID-19) travel guidance

the speed limits when driving with ‘L’ plates

the guidance on driving lessons in Scotland

the type of vehicle you want to learn in

a physical or mental illness, impairment or disability

You and the person teaching you to drive

a provisional driving licence for Great Britain or Northern Ireland

the rules for practising with friends and family


a full motorcycle licence for one category

your basic knowledge of The Highway Code and traffic signs

the Driver and Vehicle Standards Agency (DVSA)

textile or leather motorcycle trousers or heavy denim trousers

your theory test and full moped or motorcycle test

4 learners per trainer for on-site parts

your compulsory basic training (CBT) course

a compulsory basic training (CBT) course

a motorcycle helmet that meets British safety standards

2 learners per trainer for on-road parts

the main rules that apply to moped and motorcycle riders

your trainer’s name and the training school name

your motorcycle training school’s service


an inspection report provided for insurance purposes

DVLA with evidence and a letter explaining the change

any of the following changes to your vehicle

the details on your registration certificate (V5C)

Change of engine number or cylinder capacity (cc)


1 person in each seat fitted with a seat belt

the correct car seat for their height or weight

any children in the vehicle you’re driving

medical exemptions from compulsory seat belt wearing


a questionnaire about your medical history and use of alcohol

a reminder 56 days before your disqualification ends

Changes to your name and address while disqualified

your old and new address, name if changed

Disqualified drivers from Northern Ireland and the Isle of Man

12 or more penalty points (endorsements)


One way of proving your vehicle is compliant

The Driver and Vehicle Standards Agency (DVSA)

Fees for the Accessibility Certificate test

the form for seat belt anchorage compliance.

the Driver and Vehicle Standards Agency (DVSA)

the Certificate of Initial Fitness (COIF)

the PSV accessibility certificate application form

The Driver and Vehicle Licensing Agency (DVLA)

part 5 of the DVSA guide on the IVA scheme

an authorised provider of ‘designated technical services’

Individual Vehicle Approval application forms

Voluntary Individual Vehicle Approval (IVA)

the category of vehicle you want to be tested

the basic or normal level of Voluntary IVA

the Driving and Vehicle Standards Agency (DVSA)

an Individual Vehicle Approval (IVA) application form

a vehicle manufactured using parts of a registered vehicle

apply for an Individual Vehicle Approval (IVA)

European Community Whole Vehicle Type Approval (ECWVTA)

the DVSA list of model reports and their owners

an Individual Approval Certificate (IAC)

part 11 of the DVSA guide on the IVA scheme

page 10 of the Individual Vehicle Approval scheme guide

the IVA application form for your type of vehicle

a vehicle with more than 8 passenger seats

vehicles converted to a different wheelplan

the Motorcycle Single Vehicle Approval (MSVA) scheme

several ways to prove your vehicle meets IVA standards

Stanbridge Road, Leighton Buzzard, Bedfordshire, LU7 4QG

both wheelchair accessibility and general accessibility

Kidderminster | Worcester Road, Kidderminster

a passenger vehicle with more than 8 passenger seats

a single vehicle or small number of vehicles

the DVSA guide on IVA for modified goods vehicles

part 8 of the DVSA guide on the IVA scheme

European Community Small Series Type Approval (ECSSTA)

a vehicle that runs on tracks rather than wheels

the type of inspection (basic or normal)

any alterations or modifications you make to your PSV

the standard or voluntary version of the scheme

the Individual Vehicle Approval (IVA) scheme


Your Driver Certificate of Professional Competence (CPC) qualification

35 hours of periodic training every 5 years

the Driver and Vehicle Licensing Agency (DVLA)

your training certificates from an EU country or Switzerland

your training in England, Scotland or Wales

The photo and signature on your photocard driving licence

your Driver Certificate of Professional Competence (CPC) card

the country where you work or normally live

documents with an English translation on headed paper

the Driver and Vehicle Standards Agency (DVSA)

All approved Driver Certificate of Professional Competence (CPC)

your periodic training in England, Scotland or Wales

a code 95 entitlement on your non-GB licence

Training in EU countries and Switzerland

Training deadlines for drivers with acquired rights

the Driving and Vehicle Standards Agency (DVSA)

35 hours of Driver CPC periodic training

a UK or Great Britain (GB) driving licence


Manufacturers of some buses, coaches and minibuses

a full filter to Low Emission Zone emissions standards

your vehicle identification or chassis number

Driver and Vehicle Standards Agency (DVSA)

your passenger vehicle’s seat belt installation


bridge and structure owners like Network Rail

an abnormal load trailer keeper’s certificate

the police, highways and bridge authorities

a rigid length of more than 18.65 metres

your abnormal load movements around the road network

the police, highway and bridge authorities

an abnormal loads movement application form


a police incident reference number for stolen cards

the Driver and Vehicle Standards Agency (DVSA)


your name and MOT testing service user ID

the MOT inspection manual for cars and passenger vehicles

the annual assessment on the next year’s topics

the MOT inspection manual for motorcycles and sidecars


The Driver and Vehicle Standards Agency (DVSA)

an extra interior rear-view mirror for the examiner

your approved driving instructor (ADI) part 2 test

Potentially defective seat rail track and/or steering column mounting

one from the front and one from the back

6 months of your test in England and Wales

a serious fault - something potentially dangerous

the Driver and Vehicle and Standards Agency (DVSA)

you, the examiner, the public or property

the approved driving instructor (ADI) part 2 test

the Northern Ireland photocard and paper counterpart


your approved driving instructor (ADI) standards check

the approved driving instructors (ADI) register

A Driver and Vehicle Standards Agency examiner

the national standards for driver and rider training

The car you use for your standards check

The approved driving instructor (ADI) standards check

your approved driving instructor (ADI) registration certificate


the photocard and paper counterpart licence

The Driver and Vehicle Standards Agency (DVSA)

your Driver and Vehicle Standards Agency (DVSA)

14 video clips featuring everyday road scenes

a direct access scheme (DAS) certified instructor

riders who complete the DVSA enhanced rider scheme

road and traffic signs, and motorway riding

an up to date recognised advanced rider qualification

the Driver and Vehicle Standards Agency (DVSA)

a physical or mental illness, impairment or disability

RoSPA advanced riding test (gold or silver grade)

DVSA special test (gold or silver grade)

a full category A or A2 motorcycle licence

The advanced riding qualifications that are accepted


an Education, Health and Care Plan (EHCP)

a bursary for students in vulnerable groups

your school, college or training provider

a different scheme in Wales, Scotland and Northern Ireland

money that you, or your education or training provider

the Education and Skills Funding Agency (ESFA)

an instalment paid by cash, cheque or bank transfer

things like a travel pass, free meals or books

Personal Independence Payment (PIP) in your name

a bursary to help with education-related costs

their own criteria for discretionary bursaries


an Employment and Support Allowance work-related activity group

Many courses in reading, writing and basic maths

your first qualification equivalent to GCSE or A level

the National Careers Service course search


you
you
Ofqual
appeal
your
the result of a review
your
an exam or qualification
You
you
the original
The awarding organisation
You
Ofqual
the decision
you
4 February 2021
Ofqual
you
you
your school or college’s
Ofqual
your school or college
your
the deadline for other qualifications
your
Ofqual
Ofqual
you
your school or college’s exams officer
the appeal
You
your school or college
appeal
challenge
their
all other GCSEs
You
you
their
a GCSE, AS level or A level review
Wales, Scotland and Northern Ireland
Scotland
it
an exam result
a review
ask
you
Northern Ireland
need
you
your
changed
you
the results for any other qualification
your school or college
appeal
yourself
The new mark
a review
appeal
the outcome
your
the awarding organisation
they
you
Wales
you
A levels
The deadlines for requesting a review
an exam result
your review
an exam result
the decision
the appeal process
this
Northern Ireland
the results of an exam or qualification
The mark
your school or college
the reviewer
get
your
your
you
the awarding organisation
you
the mark
A levels - 4 February 2021
your school or college
yourself
Other qualifications
English language and maths
your exam board
Wales
ask
the result
GCSEs, AS levels or A levels
your school
the appeals process
You
a GCSE, AS level or A level exam
Scotland
your review
Ofqual
your
your
it
You


The Department for Work and Pensions (DWP)

humanitarian protection (including family members)

Channel Islands, the Isle of Man or Ireland

the Postgraduate Master’s Loan to support your MArch course

EU, Swiss, Norwegian, Icelandic or Liechtenstein nationals

a Postgraduate Master’s Loan for distance learning

‘Section 67 leave’ under the Dubs Amendment

Courses that started in the 2019 to 2020 academic year

Student Finance England Postgraduate Loan Team

any previous loans from the Student Loans Company

your original birth or adoption certificate

Courses that started before 1 August 2019

a master of architecture (MArch Part 2) qualification

any other details, for example your university or course

Student Finance England for another course that you’re studying

the family member of a person of Northern Ireland

the EU, Switzerland, Norway, Iceland or Liechtenstein

a postgraduate pre-registration healthcare course

Courses that start in the 2020 to 2021 academic year

Student Finance England Postgraduate Loan team

a migrant worker where both have pre-settled status

a stateless person (including family members)

your personal details, for example bank or contact details

courses that start in the academic year 2021 to 2022

a certain amount (the ‘threshold’ amount)

indefinite leave to remain as a bereaved partner


Medical, social work and teacher training students

pre-settled status under the EU Settlement Scheme

someone granted ‘Calais leave’ to remain

the same university, college, or institution

Parents’ Learning Allowance - full-time students only

the Channel Islands (Jersey and Guernsey)

an Honours degree or a higher level of qualification

Students with children or dependent adults

Childcare Grant - full-time students only

courses leading to qualification as a veterinary surgeon

a Foundation Degree in dental hygiene and dental therapy

the costs of attending clinical placements in the UK

your tuition fees and living costs (full support)

a Tuition Fee Loan and a Maintenance Loan

a stateless person (including family members)

indefinite leave to remain as a bereaved partner

humanitarian protection (including family members)

the guidance for students during coronavirus

a pre-registration postgraduate healthcare course

settled status (‘indefinite leave to remain’)

Adult Dependants’ Grant - full-time students only

your first higher education qualification

‘Section 67 leave’ under the Dubs Amendment

any changes to your living arrangements in your online account

certain medical, dentistry or healthcare courses


any extra money they got based on your income

a new current tax year income assessment form

your financial information for the previous tax year

the year you’ve been asked to give details about

a bursary or scholarship from a university or college

the same income details that you provided last year

the Tuition Fee Loan and the basic Maintenance Loan

the Self Assessment deadline (January the following year)

the information you provided the previous year

extra student finance for children or dependent adults

information about your income in the previous tax year

your income details for the current tax year


a disabled person and a non-disabled person

your records (for example human resources records

An employee who thinks they’ve been discriminated against

a Gender Reassignment Certificate and a new birth certificate

discrimination carried out by your employees

self-employed people on a contract for you

a candidate who has a protected characteristic

the under-representation or disadvantage for that particular characteristic

a candidate who is not as suitable for the job

the person selecting or interviewing candidates


the advantages and disadvantages of the application

a meeting to discuss the request with the employee

extra costs that will damage the business

one application for flexible working a year

the terms and conditions in the employee’s contract


the normal working hours of full-time staff

the hours fixed by your employment contract


Fair reasons for selecting employees for redundancy

a minimum period before you can dismiss any employees

self-employed contractors, freelancers etc

the amount of redundancy payment and how you worked it

the numbers and categories of employees involved

Employees who accept an offer of alternative work

the numbers of employees in each category

a fair and transparent selection process

a qualifying period of less than 2 years

trade union representatives or elected employee representatives

Number of proposed redundancies | Minimum consultation period before dismissal

20 to 99 | 30 days before the first redundancy

an employee working under a contract of employment

the day they got their redundancy notice

the notice period they would have worked

the Insolvency Service’s Redundancy Payments Service (RPS)

an employee’s age and length of employment

pension, private health care insurance or other contributions

The maximum amount of statutory redundancy pay

3 months from the date their employment ended

Advisory, Conciliation and Arbitration Service (Acas)

ways of avoiding or reducing the redundancies

All employees under notice of redundancy

Partnership Action for Continuing Employment (PACE)

the Redundancy Payments Service (RPS) before a consultation

the Acas (Advisory, Conciliation and Arbitration Service)


Merchant Shipping and Fishing Vessels Personal Protective Equipment Regulations

Merchant Shipping (Fire Protection: Small Ships)

The Maritime and Coastguard Agency (MCA)

the regulations for large and small ships

International Convention for the Prevention of Pollution from Ships

Operators of seagoing ships or small commercial vessels

a means of securing the lifelines of safety harnesses

Seagoing domestic passenger ships, for example ferries

a correct fit for the worker or adjustable

Passenger ships which operate internationally

Merchant Shipping (Fire Protection: Large Ships) Regulations

Local Maritime and Coastguard Agency (MCA) Marine Offices

the Health and Safety Executive (HSE) website

various safety standards for seagoing passenger ships

any other equipment the worker has to use

safety standards and requirements for merchant ships

Smaller commercial vessels (under 24 metres)

bulwarks, guardrails or wire around the working deck

the correct use of any protective equipment

the basic requirements for risk assessments on board ships

a vessel that carries more than 12 passengers

an exemption from the noise and vibration requirements

local  Maritime and Coastguard Agency (MCA)

information on the safe installation and use of marine engineering

the Inland Waters Small Passenger Boat Code

the effects of shocks and impacts on small vessels

the requirements for risk assessments on merchant ships

International Convention for the Safety of Life at Sea

guidance on writing a health and safety policy

the health and safety of workers on board

the Merchant Shipping (Fire Protection) Regulations 2003

control of vibration at work regulations

‘Safety Preparations Prior to Machinery Maintenance’

Safety standards and best practice guidance for these vessels

systems and equipment that help to move and control ships

safety harnesses for anyone working on deck

Vessels that carry no more than 12 passengers

Passenger Ships Operating Solely in UK Categorised Waters


the Department for Work and Pensions (DWP)

The Department for Work and Pensions (DWP)

Housing Benefit overpayments an employee owes their local authority

Direct Earnings Attachment (DEA) deductions for an employee

class 1 National Insurance and workplace pension contributions

Direct Earnings Attachment (DEA) payments


Higher or further education institutions

the National Minimum Wage or National Living Wage

an offset rate of £8.36 per day for this

a higher or further education institution

the employer (or a connected person or company)

Local housing authority and social housing providers

a local housing authority or social housing provider


the date on the PAYE late penalty notice

your PAYE Accounts Office reference number

your bank’s transaction limits and processing times

Payments made by Faster Payments (online or telephone banking

your business’s HM Revenue and Customs (HMRC)


the ‘Irregular payment pattern indicator’

the month you usually pay your employees

the same tax month as you paid your employees

your 13-character Accounts Office reference number

an annual pay bill of more than £3 million

the new earnings period from the next tax month

each employee’s tax code and National Insurance category letter

your employee’s National Insurance number and tax code

the months when you do not pay your employees

inducement payments (‘golden hello’ payments)

Student and Postgraduate loan repayments

National Insurance contributions holiday for previous tax years

pay before any deductions (‘gross’ wages)

an ad hoc payment outside of your regular payroll

a workplace pension scheme for their employees

Construction Industry Scheme (CIS) deductions

the next tax month (starting on the 6th)

your next regular FPS or an additional FPS

Late FPS sent (in tax month after payday)

deductions like tax and National Insurance

an employee you’ve suspended for health reasons

your PAYE reference and Accounts Office reference

a new starter or a missed overtime payment

an online penalty warning message and a penalty

payments for time your employee has spent travelling


requests to join and leave your pension scheme

your legal duties for maintaining your pension scheme

your pension scheme reference or registry number (PSR)

a workplace pension scheme for eligible staff

the next re-enrolment date in three years

all requests to join or leave your pension scheme

Requests to join or leave your pension scheme

the date you’ve agreed with your provider

The Pensions Regulator’s tool for employers


records for HM Revenue and Customs (HMRC)

the name and address of their partner’s employer

An employee taking Shared Parental Leave (SPL)

The adoptive parent getting Statutory Adoption Pay

Shared parental leave in touch (SPLIT) days

their husband, wife, civil partner or joint adopter

the decision to end maternity or adoption leave

the Advisory, Conciliation and Arbitration Service (Acas)


the date Statutory Paternity Pay started

either 1 week or 2 consecutive weeks’ leave

Employees having a baby through a surrogacy arrangement

Statutory Paternity Pay for eligible employees

Parents intending to have a child through a surrogacy arrangement

an agreed number of days after the birth

agency workers, directors and educational workers

An employee taking paternity leave because they’re adopting

a written statement explaining your decision

overseas adoptions the form and notice period

the paternity payments you’ve made (including dates)


the countries where the business has a site

your request for a European Works Council (EWC)

the central or local management of the business

Complaints about requests for information

more than one country where the business operates

the person or business you’re complaining about

an EWC agreement with central management of the business

the right regulation number for the complaint you’re making


an employee dismissed for taking unofficial industrial action

a properly-conducted industrial action ballot

Effect on continuous employment and length of service

the first 12 weeks of lawful industrial action

the Acas (Advisory, Conciliation and Arbitration Service)

a written notice of industrial action sent to you

advice on handling disputes and conflict in the workplace

the terms and conditions of their employment contracts

you and anyone else affected by the industrial action

workers whose employer is not involved in the trade dispute


The specific details of what you need to carry

inland waterways, such as rivers and canals

household rubbish, garden waste or public litter bins

the relevant safety and insurance requirements

navigation lights, shapes and sound-signalling devices

the Maritime and Coastguard Agency (MCA)

a list of insurance companies that provide boat insurance

the navigation authority of the waterway you want to use

the navigation authority that manages your chosen waterway

the regulations for preventing pollution from ships

the regulations applicable to ‘pleasure vessels’

The regulations on preventing collisions

some types of unpowered boat, eg a houseboat


the Countryside Stewardship and the Woodland Carbon Fund

A Guide for Owners and Occupiers of Scheduled Monuments

Tree felling and Tree Preservation Orders (TPOs)

funding schemes to help you protect your land

a felling licence from the Forestry Commission

walls made without the use of mortar or cement

the Rural Development Programme for England

funding to protect rural landscapes and features

Environmental Impact Assessment (EIA) of forestry projects

a set of rules known as cross compliance


a falconry licence to hunt birds with a falcon

certain species of game birds, quarry birds and waterfowl

explosives (other than the legal ammunition for a firearm

the rules for hunting and shooting wildlife


waste mineral oils drained from vehicles

the regulations about oil storage containers

the homeowner, business owner or site manager

someone registered with a ‘Competent Person’ scheme

a premises which sells oil directly to end users

someone to install your oil storage tank

The person responsible for the property or premises

any pollution caused by problems with your oil storage container

a premises for onward distribution of oil

201 litres or more of certain types of oil

a new or replacement oil storage container

biodegradable oils, for example lubricating or hydraulic oils

different regulations in Scotland, Northern Ireland and Wales

the inner zone of groundwater source protection zone 1


at least half of the home owners in your park

the date you moved in and started paying rent

an ‘eviction order’ which forces you to leave

home owners in the mobile home park where you live


information on how and when the rent will be reviewed

a NL1 application form to register a notice

[last known address for the tenant who died]

race including colour, nationality, ethnic or national origin

the reasons for possession in the Housing Act 1988

a copy of your notice and a completed NL1 form

a break clause in their tenancy agreement

the legal terms and conditions of the tenancy

The Ministry of Housing, Communities and Local Government

the type of tenancy agreement and its terms


your MP, a local councillor or a tenant panel

Private Registered Providers of Social Housing

people most suited to that particular property

people on a low income or who need extra support


Only the person who made the application

a copy of your appeal, including all supporting documents

a planning appeal about displaying an advertisement or sign

the detailed guidance about taking part in an appeal

the decision notice from your local planning authority

a decision about consent to display an advertisement

the local planning authority’s decision notice


your appeal, including all the supporting documents

a minor commercial development decision appeal


some services, like fire, police and public transport

a civic mayor or chairman of the council

Unitary authorities and London and metropolitan boroughs

councils in Scotland, Wales and Northern Ireland

council meeting agendas, minutes and reports

the Local Government Boundary Commission for England

payments for goods and services over £500

your local council’s complaints procedure


a build-up of rubbish that could harm health

a lawyer who deals with a neighbour disputes

a law centre, advice centre or Citizens Advice

dust, steam, smell or insects from business premises

an activity that is damaging to health or a nuisance

noise (including loud music and barking dogs)

an abatement order about noise from their home

The Royal Institution of Chartered Surveyors (RICS)


Highways England’s guide to Part I claims

the part of the road that’s new or altered

a Part I claim you’ve made to Highways England

the rateable value of your business in England or Wales

major roads, including motorways and some A roads


the general guidance about staying at home and social distancing

a fixed-term tenancy of more than 3 years

an annual gas safety check on each appliance and flue

the Home Office’s voluntary departure scheme

the documents of any other adults living in the property

the coronavirus and renting guidance for tenants and landlords

common areas, for example staircases in blocks of flats

Housing Health and Safety Rating System (HHSRS)

Standards, obligations and how to complain

the environmental health department at your local council

housing department at your local council

All landlords of properties in that area

a government-approved tenancy deposit protection scheme

the furniture and furnishings they supply

an application form to cancel a registered rent

an Energy Performance Certificate for the property

the VOA’s decision to increase a registered rent

your Home Office reference number to do the check

the Home Office team that’s dealing with your case


a letter telling them you’ve made the application

the application process for unregistered properties

the application for registration of a notice for home rights

the application process for registered properties

a different application process for home rights


the costs of their work, like site inspections

the construction and extension of buildings

insurance-backed warranties and complaints procedures

someone who’s registered with a competent person scheme

the building control body (BCB) decision

a tradesperson registered with a competent person scheme

the Electrical Competent Person Register

someone registered with a competent person scheme

emergency repairs to your boiler or heating system

the rules in Scotland and Northern Ireland

works carried out solely for a person with a disability

meet safety and energy efficiency standards

a ‘determination’ - a decision by government

Only work carried out after 11 November 1985

roof coverings on pitched and flat roofs


Coronavirus (COVID-19) and court hearings

the landlord the amount set out in the order

an assured, assured shorthold or regulated tenancy

Rules for excluded tenancies or licences

the suspended possession order that’s linked to the judgment

the date given in an outright possession order

the Ministry of Housing, Communities and Local Government

the amount set out in a suspended possession order

Rules for assured and regulated tenancies

a section 8 notice for antisocial behaviour

Rules for periodic Assured Shorthold Tenancies (ASTs)

a statement outlining your circumstances

free legal advice and representation in court

a detailed guide for tenants facing harassment and illegal eviction

the Housing Possession Court Duty scheme

repossession by your landlord’s mortgage lender

the instructions in the order and the judgment

the required written notice in the right form

an assured shorthold tenancy or a statutory periodic tenancy

assured tenancies and regulated tenancies in Wales

your local council, phonebook or library

the address and phone number for the county court

the court where your case is being heard


a Government Gateway user ID and password

the tax year you disposed of your chargeable assets

a Capital Gains Tax on UK property account

the ‘real time’ Capital Gains Tax service

the amount the charity actually pays you

your report reference number starting with ‘RTT’

gains on UK residential property sold since 6 April 2020

the size of your gain, your taxable income

an insurance payout if it’s been lost or destroyed

a ‘Post-transaction valuation check’ form

the tax year after you disposed of assets

your husband, wife, civil partner or a charity

‘connected people’ like business partners

gains you make on property and land in the UK

calculations for each capital gain or loss

residential property sold in the UK since 6 April 2020

the total amount you sold the assets for

the tax year that you disposed of the asset

an asset you jointly own with someone else

Losses when disposing of assets to family and others

a choice of how and when to report the tax

your client’s Capital Gains Tax on UK property

gains from both residential property and other assets

your own Capital Gains Tax on UK property account

Assets owned before April 1982 | 31 March 1982


any Capital Gains Tax on most sales of UK property

the first 2 years that you owned the home

a company, agent, trustee or personal representative

the last 36 months before you sold your home

gains you make when you sell the property

the periods that always qualify for relief

a tax relief called Private Residence Relief

the same amount you got in Private Residence Relief

certain periods that always qualify for relief

costs of buying, selling or improving your property

the address of the home you want to nominate

the last 9 months before you sold your home


the Department for Work and Pensions (DWP)

the Centralised Attachment of Earning Payments (CAPS) office

the person or company you owe the money to

The Centralised Attachment of Earning Payments (CAPS) office


a visual impairment, dyslexia, autism or cognitive difficulties

another condition which makes standard print difficult

another condition which makes filling in forms difficult

domestic abuse, including economic abuse

mental health conditions, like depression, stress or anxiety

other formats, for example coloured paper

webcam appointments with their tax adviser

HM Revenue and Customs (HMRC) information

BSL-captioned video clips linked to HMRC guidance


any donations you give through the scheme

Charities and community amateur sports clubs (CASCs)

tax relief on what you spend running your business

the tax you’ve already paid on your donation


£37,500 People with the standard Personal Allowance

Marriage Allowance or Blind Person’s Allowance

your first £1,000 of income from self-employment

your first £1,000 of income from property you rent

£150,000 People with the standard Personal Allowance

Taxable income above your Personal Allowance for 2020 to 2021


the tax year in which you reach State Pension age

Class 1 National Insurance contributions

the 2021 to 2022 tax year Maintenance Payments Relief

a Self Assessment tax return for each year you work

certain benefits including the State Pension

a birth certificate or passport, for example


income that is not being taxed another way

All your income from this job or pension

details about your previous income or pension

the standard tax-free Personal Allowance

a P800 or a Simple Assessment tax calculation

the online check your Income Tax service

the details they need to give you a tax code

the check your Income Tax online service

your employer your P45 from your previous job


the right to take your pension before 50

The threshold income and adjusted income limits

the type of protection and the protection reference number

the value of your pension pot in any tax year

tax relief in England, Wales or Northern Ireland

pension savings above your lifetime allowance

Your private pension contributions are tax-free

a workplace pension that allows other people to contribute

enhanced protection or any type of fixed protection

certain conditions about your contributions

overseas pension schemes that qualify for UK tax relief

Defined contribution - personal, stakeholder and most workplace schemes


your Class 2 National Insurance reference number

your HM Revenue and Customs (HMRC) payslip

Class 2 National Insurance contributions

HM Revenue and Customs’ (HMRC) bank account

your bank’s transaction limits and processing times

your online or telephone banking account


the 31 January submission deadline of the relevant tax year

the Self-Employment Income Support Scheme


suppliers like builders, painters and decorators

proof that you’re eligible, for example your passport

Declaration: mobility aids for older people

the price of something you buy in a shop

the VAT rates on different goods and services

cigarettes, cigars and other tobacco products

the Scottish Highlands and Islands region

shops in Great Britain (England, Wales and Scotland

a friend, local council, charity or housing association

the type of insurance and who supplies it

Child Tax Credit (but not the family element)

controls for central heating and hot water systems

insulation fixed around windows and doors to reduce draughts

goods worth more than £600 exported for business purposes

the installation of the products (not including VAT

a higher rate of 20% for travel insurance

the total cost of them (not including VAT)

work funded through energy efficiency grants

the supplier (rather than an insurance company

the point when you leave Northern Ireland or the EU

a destination outside Northern Ireland or the EU

insulation on walls, floors, ceilings and lofts

life insurance and income protection insurance

a tax you pay on most goods and services

the rules on bringing goods into Great Britain

‘rebated’ oils like red diesel or kerosene

Petrol, diesel, biodiesel and bioethanol


communal residential building for a housing association

parts and accessories for qualifying equipment

certain energy-saving, heating and security products

zero-rated goods and services for disabled people

a declaration containing information that shows they’re eligible

the cost of adapting something for a disabled person

a genuinely new, self-contained house or flat

certain equipment specifically designed for disabled people

builders and similar trades like plumbers, plasterers and carpenters

alterations that can be zero-rated for VAT

any other property, including businesses

certain types of buildings that are not houses or flats

work done ‘in the course of construction’

certain grant-funded heating and security equipment

preparation and restoration of the immediately surrounding decor

monasteries, nunneries and similar buildings

mobility aids, heating and security work

certain equipment you supply for their personal use

a lift used to help them move between floors

alterations you make to a disabled person’s home


a ‘double taxation agreement’ with the UK

the international bank account number (IBAN)

those who can ‘countersign’ a passport photo

Delays to payments around US bank holidays


your previous passport with the visa attached to it

2 new and identical printed photos of yourself

the entry requirements of the country you’re visiting

the EU, Switzerland, Norway, Iceland or Liechtenstein


your nearest British embassy, high commission or consulate

a contact telephone number and email address

an appointment with the embassy, high commission or consulate

the embassy or consulate of each country


The document checklist in your application

Some government organisations and public authorities

someone who has British citizenship or settlement in the UK

your biometric information (your fingerprints and a photograph)

the ‘UK Immigration: ID Check’ smartphone app

your course start date for Student and Child Student visas

an appointment at a visa application centre

the appointment at the visa application centre

an electronic visa waiver this permission

Your course length, type and place of study

The vignette or online immigration status information

Kuwait, Oman, Qatar or the United Arab Emirates


Changes to your name or personal details

the visa application centre where you applied

a change to your name or personal details

the details you gave in your BRP application

any of these details on your visa document


an education, arts or research organisation

any documents that are not in English or Welsh


the UK visa sponsorship management system

your certificate of sponsorship reference number - your employer

your previous permission to enter or stay in the UK

UK Visa and Citizenship Application Services (UKVCAS)

a job that’s on the shortage occupation list

2112: biological scientists and biochemists

your fingerprints and a photograph (biometric information)

relevant non-STEM PhD or shortage occupation

the EU, Switzerland, Norway, Iceland or Liechtenstein

science, technology, engineering or maths (STEM)

Approved UK health and care sector employers

the employer who gave you your current certificate of sponsorship

Your employer - also known as your sponsor -

a postdoctoral position in a scientific role

healthcare and education shortage occupations

a blank page in your passport for your visa

the name of your employer and their sponsor licence number

Going rate for Health and Care Worker visa

your UK Visas and Immigration (UKVI) account

your occupation code - some have different going rates

6141: nursing auxiliaries and assistants

any other occupation code that is eligible for this visa

a PhD level qualification that’s relevant to your job

a domestic worker in a private household visa

the table of national pay scales for eligible healthcare jobs

biological scientists and biochemists (2112)

your biometric information (fingerprints and a photo)

1181: health services and public health managers and directors

your husband, wife, civil partner or unmarried partner

a relevant PhD level qualification in any other subject

3219: health associate professionals not elsewhere classified

the salary requirements described in ‘Your job’

your current certificate of sponsorship reference number

the certificate of sponsorship for your first Tier 2 visa

a job offer from an approved UK employer

a new visa giving you permission to do both jobs

the ‘sponsor certifies maintenance’ section on your certificate


an Academic Technology Approval Scheme certificate

UK Visa and Citizenship Application Services (UKVCAS) service

the time on your certificate of sponsorship

a Temporary Worker - Charity Worker visa (T5)

a certificate of sponsorship from a licensed employer

biometric information and supporting documents

your biometric information (your fingerprints and a photo)

a country where you have to take the test

a certificate of sponsorship reference number from your UK sponsor

your certificate of sponsorship reference number

the EU, Switzerland, Norway, Iceland or Liechtenstein

your biometric information (fingerprints and a photo)

the job described in your certificate of sponsorship

your husband, wife, civil partner or unmarried partner

the ‘sponsor certifies maintenance’ section on your certificate

the guidance on documents you can provide

your UK Visa and Citizenship Application Services (UKVCAS)

The application fee for each person applying

your Temporary Worker - Charity Worker visa (T5)

the Skilled Worker shortage occupation list

the time given on your certificate of sponsorship


UK Visa and Citizenship Application Services (UKVCAS)

biometric information and supporting documents

the time on your certificate of sponsorship

a country where you have to take the test

a Temporary Worker - Religious Worker visa (T5)

an Academic Technology Approval Scheme certificate

your biometric information (your fingerprints and a photo)

a certificate of sponsorship from a licensed sponsor

a multiple entry certificate of sponsorship

your Temporary Worker - Religious Worker visa (T5)


the EU, Switzerland, Norway, Iceland or Liechtenstein

Scottish National Qualification level 4 or 5

a professional sportsperson, for example a sports coach

something that’s different from anything else on the market

your UK Visas and Immigration (UKVI) account

your bank account or your dependant’s bank account

enough personal savings to support yourself

a family member who needs an appointment

a domestic worker in a private household visa

your biometric information (fingerprints and a photo)

the specific requirements for the Start-up visa

their biometric information (fingerprints and a photo)

your husband, wife, civil partner or unmarried partner

emails and letters from the Home Office about your application

UK Visa and Citizenship Application Services (UKVCAS)


an appointment at a visa application centre

your marriage certificate or civil partnership registration document

a country where you have to take a TB test

marriage or civil partnership certificates

biometric information and supporting documents

children who have turned 18 during your stay

the full birth certificates of the parent and grandparent

a Domestic Workers in a Private Household visa

the parent and grandparent your ancestry claim

your or your partner’s visa as a dependant

your biometric information (your fingerprints and a photo)


an overseas newspaper, news agency or broadcasting organisation

your employer’s principal place of business

the Representative of an Overseas Business guidance

Newspaper, news agency or broadcast employees

a sole representative of an overseas business

your biometric information (fingerprints and a photo)

UK Visa and Citizenship Application Services (UKVCAS) service

your previous Representative of an Overseas Business visa

a UK branch or subsidiary of the overseas business

A Representative of an Overseas Business visa

the authority to make decisions on its behalf

a Representative of an Overseas Business visa

your job description, employment contract and salary details

a majority of the overseas business you will be representing

the same business activity as it runs overseas

employers giving immigration advice to their employees or prospective employees

a registered branch or wholly owned subsidiary

the skills, experience and knowledge to do the role

the Office of the Immigration Services Commissioner (OISC)

a representative of an overseas business

one of the following professional bodies

the overseas business’s first commercial presence in the UK

any documents that are not in English or Welsh


Your partner and children (‘dependants’)

UK Visa and Citizenship Application Services (UKVCAS) service

a domestic worker in a private household visa

your Confirmation of Acceptance for Studies (CAS)

extra money for each family member you bring with you

the full list of documents you’ll need to provide

the guidance on finances for student applications

their biometric information (fingerprints and a photo)

a current passport or other valid travel documentation

a certain amount of money available to them

a blank page in your passport for your visa

your fingerprints and a photograph (biometric information)

an Academic Technology Approval Scheme (ATAS) certificate

an institution that lost its student sponsorship licence

a Confirmation of Acceptance for Studies (CAS)

your living and care arrangements in the UK

your medical, dentistry or medical science degree

evidence of this from your loan or sponsorship company

Money to support yourself (‘financial requirement’)

money to pay for your course and to support yourself

your biometric information (fingerprints and a photograph)

enough money to support yourself and pay for your course

the City of London and the 32 London boroughs

a country listed under the ‘differential evidence requirement’

the EU, Switzerland, Norway, Iceland or Liechtenstein

a reference number called a Confirmation of Acceptance for Studies

your biometric information (fingerprints and a photo)

a recognised foundation programme for postgraduate doctors or dentists

the Common European Framework of Reference for Languages

Your Confirmation of Acceptance for Studies (CAS)

your partner and children (‘dependants’)

your UK Visas and Immigration (UKVI) account

a recognised UK degree in medicine or dentistry

a place on a course with a licensed student sponsor

the date of your Student visa application


a dependent child or grandchild of your family member

dependent child or grandchild over the age of 21

British, Irish or dual British and Irish citizenship

the child of the EU, EEA or Swiss citizen

an accident at work or occupational disease

an eligible family member who’s a British citizen

a right of permanent residence in the UK

an eligible marriage or civil partnership

a retained right of residence application for a family permit

an adoption order that’s recognised in UK law

the family member who died or left the UK

their death certificate and cause of death

their original passport or national identity card

your British family member’s valid passport

British as well as EU, EEA or Swiss citizenship

the evidence you usually need for an EEA family permit

EEA family permit: derivative right of residence

EU Settlement Scheme family permit: retained right of residence

a person from the EU, EEA or Switzerland

a person who is exempt from immigration control

a primary carer who qualifies through one of these categories

a derivative right of residence application for a family permit

EEA family permit: retained right of residence

a British dependent adult who is residing in the UK

the other eligibility criteria for the EU Settlement Scheme

your family member’s valid passport or national identity card

EU Settlement Scheme family permit: join a British citizen

the eligibility criteria for the EU Settlement Scheme

Children who were born or adopted after 31 December 2020

your spouse, civil partner or unmarried partner

a birth certificate, marriage certificate, civil partnership certificate

your EU, EEA or Swiss citizen family member

a letter from the school, college or university

the EEA country where you’ve lived together


your biometric information (your fingerprints and a photo)

their biometric information (their fingerprints and a photo)

biometric information and supporting documents

a refugee or person who’s been given humanitarian protection

UK Visa and Citizenship Application Services (UKVCAS)

settlement as a refugee or person with humanitarian protection

refugee status or humanitarian protection in the UK


a degree that was taught or researched in English

Approved English language qualifications

a relevant English language qualification

a recognised English test qualification from an approved test centre

the date the degree was or will be awarded

a degree taught or researched in English

Your citizenship or settlement application

someone living in the UK for with humanitarian protection

a long-term physical or mental condition

Speakers of Other Languages (ESOL) qualifications

someone who is present and settled in the UK

someone living in the UK with discretionary leave


someone who’s been given humanitarian protection

a bank statement or letter confirming your bank details

training, education, work, living or childcare costs

a housing deposit, rent payment or moving costs

your biometric residence permit, immigration status document or passport

Your local refugee community organisation

the completed form and supporting documents

the integration loan application form guidance

a joint application with your husband, wife or partner


front of Atlantic House, just outside Gatwick South Terminal

utility bill showing your name and address

a bus service between Bedford station and Yarl’s Wood

the street name Perimeter Road South, not the postcode

an immigration removal centre or short term holding facility

Larne House short term holding facility, Antrim

photo ID (a passport or driving licence)


advertising costs and agency fees for finding a replacement

the ‘Irregular payment pattern indicator’

self-employed, a partner or a company director

their commanding officer, who’ll tell the new employer

either their commanding officer or the demobilisation centre

your reservist’s salary or pension contributions

the 12 months before the reservist was called up

the cost of any benefits in kind your employer

the adjudication officer for the service

your service pay and earnings from your business

expenses that you were already paying before you were mobilised

a pack about their rights and responsibilities

the difference between your civilian pay and your service

the costs of replacing and retraining the reservist

Extra support for small and medium-sized businesses

the adjudication officer at the mobilisation centre

the third Monday after their last day of service


the Disclosure and Barring Service (DBS)

a DBS barred list review in England or Wales

the list of people barred from certain roles

a new barring decision in England or Wales

a DBS barred list review in Northern Ireland

a new barring decision in Northern Ireland


Statutory lay-off pay and your employment contract

the date your employer withdrew their counter-notice


The earliest you can get the basic State Pension

up to 3 months of your basic State Pension

Number of years needed for any State Pension

Men born before 1945 and women born before 1950

30 years of National Insurance contributions

extra State Pension or a lump sum payment

Extra money from deferring your State Pension

claim from abroad including the Channel Islands

Voluntary National Insurance contributions

your spouse’s or civil partner’s National Insurance contributions


the scheme you joined before 6 April 2006

basic State Pension and Additional State Pension

The earliest you can get your State Pension


statutory maternity, paternity or adoption

the Financial Services Compensation Scheme (FSCS)

a workplace pension scheme that’s closed

the DWP Workplace Pension Information Line

The amount you and your employer pay towards the pension

the specific terms of your workplace pension scheme

the date they added you to the pension scheme

at least one other person in your company

the date they must enrol you into a pension scheme

both your employer and your pension provider

a pension that meets the automatic enrolment rules

the date you would have been re-enrolled

the type of pension scheme and who runs it

only your contributions, not the tax relief

a pension arranged through your employer

the Money Advice Service’s contributions calculator

an increase in the amount of tax credits you get

impartial advice about workplace pensions


all the steps in your trade union’s complaints procedure

an inspector to investigate the complaint

a hearing with the Certification Officer

the complaints you can make to the Certification Officer