Overview

You

can

be

appointed

as

litigation

friend

to

make

decisions

about

a

court

case

for

either

an

adult

who

lacks

the

mental

capacity

to

manage

their

own

court

case

either

with

or

without

a

solicitor

a

child

The

court

case

can

be

any

of

the

following

a

civil

case

except

a

tribunal

a

family

case

a

Court

of

Protection

case

You

’ll

have

to

go

to

court

if

there

’s

a

hearing

but

you

can

not

act

as

the

other

person

’s

lawyer

An

adult

with

a

litigation

friend

is

called

the

protected

party

in

court

How

you

’re

appointed

You

can

either

apply

to

be

someone

’s

litigation

friend

be

appointed

by

the

court

if

someone

involved

in

a

case

asks

them

to

appoint

a

litigation

friend

for

one

of

the

other

people

involved

The

court

will

check

if

you

’re

suitable

It

can

appoint

you

as

soon

as

the

case

has

started

or

at

any

time

during

the

case

When

there

’s

no

one

suitable

willing

and

able

to

be

a

litigation

friend

the

court

may

ask

the

Official

Solicitor

to

step

in

When

your

appointment

ends

If

you

’re

the

litigation

friend

for

a

child

who

turns

or

an

adult

who

recovers

capacity

during

the

case

you

may

need

to

apply

to

stop

being

a

litigation

friend

You

may

be

replaced

by

the

court

if

you

do

not

carry

out

your

duties

properly

Duties

You

must

direct

the

proceedings

on

behalf

of

the

other

person

if

you

’re

their

litigation

friend

This

means

you

’ll

make

decisions

in

their

best

interests

do

everything

you

can

to

tell

them

what

’s

happening

in

the

case

and

find

out

their

wishes

and

feelings

talk

to

their

solicitor

about

what

’s

happening

get

advice

from

them

and

give

instructions

to

them

in

the

other

person

’s

best

interests

pay

any

costs

ordered

by

the

court

Civil

cases

settlement

hearings

If

the

person

’s

going

to

be

paid

money

to

settle

the

case

there

’ll

be

a

hearing

to

approve

the

settlement

You

’ll

need

to

fill

in

and

bring

form

CFO

if

they

’re

a

child

also

bring

the

child

’s

original

birth

certificate

or

a

certified

copy

form

CFO

PB

if

they

’re

an

adult

and

the

money

is

going

in

to

a

Court

Funds

Office

CFO

account

Read

guidance

on

CFO

accounts

and

investments

for

help

with

the

forms

After

the

court

case

Your

role

usually

ends

after

the

court

case

unless

you

’re

the

litigation

friend

of

someone

awarded

money

that

’s

going

into

a

CFO

account

You

’ll

need

to

remain

the

contact

for

a

child

’s

CFO

account

until

they

turn

or

the

court

directs

that

the

money

is

paid

out

If

you

can

not

carry

out

this

role

you

’ll

need

to

be

replaced

as

a

litigation

friend

If

you

’re

the

deputy

of

an

adult

awarded

more

than

into

a

CFO

account

you

’ll

need

to

manage

the

account

for

them

The

Court

of

Protection

may

agree

that

a

deputy

is

not

needed

Civil

cases

expenses

You

can

apply

to

the

court

to

be

paid

back

any

expenses

you

’ve

had

while

acting

as

litigation

friend

This

can

include

the

premium

for

a

court

costs

insurance

policy

or

the

interest

on

a

loan

taken

out

to

pay

for

a

costs

insurance

policy

Write

to

the

judge

in

charge

of

your

case

giving

details

of

what

you

spent

and

when

Include

your

receipts

The

court

will

check

whether

your

expenses

are

reasonable

Who

can

be

a

litigation

friend

The

court

can

appoint

anyone

to

be

a

litigation

friend

for

example

a

parent

or

guardian

a

family

member

or

friend

a

solicitor

a

professional

advocate

such

as

an

Independent

Mental

Capacity

Advocate

IMCA

a

Court

of

Protection

deputy

someone

who

has

a

lasting

or

enduring

power

of

attorney

Suitability

The

court

will

check

you

’re

suitable

by

making

sure

your

interests

do

not

conflict

with

theirs

you

can

make

decisions

about

the

case

in

a

fair

and

competent

way

You

must

fill

in

a

certificate

of

suitability

if

you

’re

applying

be

someone

’s

litigation

friend

If

there

’s

no

one

suitable

to

be

litigation

friend

The

Official

Solicitor

will

act

as

a

litigation

friend

if

nobody

else

is

suitable

and

willing

to

be

litigation

friend

there

’s

money

available

to

pay

the

Official

Solicitor

’s

costs

for

example

legal

aid

the

person

’s

doctor

or

another

medical

professional

for

example

their

psychiatrist

confirms

they

lack

capacity

to

manage

the

case

unless

they

’re

a

child

The

court

will

appoint

the

Official

Solicitor

if

he

agrees

at

the

relevant

time

Contact

the

relevant

section

of

the

Official

Solicitor

’s

office

if

you

have

a

query

about

his

involvement

in

a

case

Apply

to

be

a

litigation

friend

You

can

apply

to

be

someone

’s

litigation

friend

by

either

providing

a

copy

of

the

court

order

that

appointed

you

as

the

person

’s

deputy

if

it

gives

you

permission

to

act

as

their

litigation

friend

filling

in

a

certificate

of

suitability

if

you

’re

not

the

person

’s

deputy

You

must

send

file

your

court

order

or

certificate

of

suitability

with

the

court

before

you

can

act

on

the

person

’s

behalf

The

person

’s

solicitor

usually

does

this

but

you

can

do

it

yourself

if

there

’s

no

solicitor

yet

Contact

the

court

to

find

out

where

to

deliver

your

documents

You

’ll

then

have

to

find

a

solicitor

to

act

for

the

other

person

Deputies

civil

cases

If

you

’re

the

deputy

of

the

claimant

the

person

bringing

the

case

to

court

and

your

deputy

’s

court

order

gives

you

permission

to

be

litigation

friend

you

must

file

your

court

order

together

with

the

claim

form

that

starts

the

court

case

Certificate

of

suitability

Download

and

fill

in

the

relevant

form

to

apply

in

the

civil

courts

family

courts

Court

of

Protection

Deliver

in

person

serve

a

completed

copy

of

the

relevant

form

to

the

parent

guardian

or

carer

if

you

’re

applying

to

be

a

child

’s

litigation

friend

deputy

attorney

with

a

lasting

power

of

attorney

or

enduring

power

of

attorney

or

carer

of

the

adult

you

want

to

be

litigation

friend

for

the

adult

known

as

the

protected

party

you

want

to

be

litigation

friend

for

If

you

’re

applying

to

act

for

an

adult

explain

on

the

certificate

of

suitability

form

why

you

think

they

need

someone

to

make

decisions

about

the

case

on

their

behalf

Certificate

of

service

When

you

’ve

served

the

certificate

of

suitability

download

and

fill

in

the

relevant

certificate

of

service

for

a

civil

case

family

case

Court

of

Protection

case

depending

on

whether

you

’re

serving

the

other

person

or

someone

else

What

to

do

with

the

forms

Deliver

or

send

the

certificate

of

suitability

and

certificate

of

service

to

the

court

at

the

same

time

If

you

’re

applying

to

be

litigation

friend

for

the

person

making

the

claim

in

a

civil

case

your

forms

must

be

delivered

with

the

claim

form

Ask

the

court

to

appoint

a

litigation

friend

You

or

anyone

involved

can

apply

to

the

court

to

get

a

litigation

friend

appointed

at

any

time

during

the

case

How

to

apply

Download

and

fill

in

the

relevant

form

to

apply

in

the

civil

courts

family

courts

Court

of

Protection

You

’ll

need

to

provide

evidence

that

the

person

you

want

the

court

to

appoint

agrees

to

be

the

litigation

friend

is

suitable

and

willing

is

able

to

carry

out

the

duties

Deliver

in

person

serve

a

completed

copy

of

the

relevant

form

to

the

parent

guardian

or

carer

if

you

’re

applying

to

get

a

litigation

friend

appointed

for

a

child

deputy

attorney

with

a

lasting

power

of

attorney

or

enduring

power

of

attorney

or

carer

if

you

’re

applying

to

get

a

litigation

friend

appointed

for

an

adult

the

adult

you

’re

applying

to

get

a

litigation

friend

appointed

for

Certificate

of

service

When

you

’ve

served

the

certificate

of

suitability

download

and

fill

in

the

relevant

certificate

of

service

for

a

civil

case

family

case

Court

of

Protection

case

depending

on

whether

you

’re

serving

the

other

person

or

someone

else

Deliver

or

send

the

certificate

of

suitability

and

certificate

of

service

to

the

court

at

the

same

time

Stop

being

a

litigation

friend

You

’ll

usually

stop

being

a

litigation

friend

when

the

case

ends

unless

you

’re

litigation

friend

for

a

child

and

they

’ve

been

given

a

settlement

the

child

turns

the

adult

who

did

not

have

mental

capacity

recovers

or

gets

mental

capacity

you

or

someone

else

applies

to

the

court

for

a

replacement

litigation

friend

If

you

’re

litigation

friend

for

a

child

If

the

case

has

already

been

settled

and

you

’re

managing

a

Court

Funds

Office

account

on

the

child

’s

behalf

the

Court

Funds

Office

will

write

to

them

and

explain

how

they

can

get

their

money

When

a

child

turns

during

the

court

case

they

must

write

a

statement

telling

the

court

and

everyone

involved

in

the

case

they

’ve

turned

you

’ve

stopped

being

their

litigation

friend

they

are

or

are

not

going

to

carry

on

with

the

legal

case

their

address

so

documents

can

be

sent

to

them

They

must

file

the

statement

with

the

court

and

give

a

copy

to

everyone

involved

in

the

case

When

the

adult

recovers

or

gets

mental

capacity

You

as

the

litigation

friend

of

someone

who

recovers

mental

capacity

or

the

person

themselves

can

apply

to

the

court

for

an

order

to

stop

you

acting

as

litigation

friend

You

or

they

must

include

medical

evidence

that

they

’ve

recovered

capacity

any

Court

of

Protection

orders

or

declarations

Then

they

must

write

a

statement

telling

the

court

and

anyone

involved

in

the

case

you

’ve

stopped

being

their

litigation

friend

they

are

or

are

not

going

to

carry

on

with

the

legal

case

their

address

so

documents

can

be

sent

to

them

They

must

file

the

statement

with

the

court

and

give

a

copy

to

everyone

involved

in

the

case

serve

it

In

a

civil

case

the

person

must

serve

the

statement

within

days

from

when

you

stopped

being

their

litigation

friend

If

they

do

not

anyone

involved

in

the

case

can

make

an

application

to

have

their

case

dismissed


Overview

You

can

apply

to

the

First

Tier

Tribunal

Property

Chamber

Residential

Property

if

you

’re

a

landlord

tenant

freeholder

leaseholder

park

home

occupier

or

site

owner

The

cases

you

can

apply

for

include

rent

increases

for

fair

or

market

rates

leasehold

disputes

for

example

variable

service

charges

recognising

a

tenants

association

management

disputes

leasehold

enfranchisement

for

example

buying

the

freehold

for

a

group

of

flats

extending

a

lease

disputes

about

park

homes

for

example

breach

of

agreement

changing

the

pitch

fee

financial

penalties

issued

by

local

authorities

rent

repayment

orders

improvement

notices

and

prohibition

orders

where

your

notice

is

under

the

Housing

Act

disputes

about

licences

for

houses

in

multiple

occupation

the

right

to

buy

your

council

home

being

refused

because

it

’s

deemed

suitable

for

elderly

people

banned

tenant

fees

you

paid

to

a

landlord

or

letting

agent

for

example

fees

for

a

credit

check

The

tribunal

is

independent

of

government

and

will

listen

to

both

sides

of

the

argument

before

making

a

decision

There

are

different

ways

to

apply

in

Wales

apply

in

Scotland

and

apply

in

Northern

Ireland

Help

you

can

get

You

may

want

to

get

help

and

advice

before

you

apply

contact

Leasehold

Advisory

Service

or

Citizens

Advice

You

can

also

get

legal

advice

including

from

a

lawyer

Apply

to

the

tribunal

Download

and

fill

in

the

right

form

for

your

application

Why

you

’re

applying

Form

Guidance

Rent

See

the

form

finder

Leaflet

Service

charges

and

leasehold

management

See

the

form

finder

Leaflet

Leasehold

enfranchisement

Form

Leasehold

Leaflet

Houses

in

multiple

occupation

and

selective

licensing

Form

HMO

Leaflet

Improvement

notices

prohibition

orders

demolition

orders

Form

HHSRS

Leaflet

Park

homes

See

the

form

finder

Leaflet

Financial

penalties

appeals

under

the

Housing

Act

Form

Leaflet

Financial

penalties

appeals

under

the

Tenant

Fees

Act

Form

Leaflet

Rent

repayment

orders

Form

Leaflet

Recognising

a

tenants

association

Form

TA

Leaflet

Right

to

buy

your

council

home

is

refused

Form

Leaflet

Tenant

fees

charged

by

landlord

or

letting

agent

Form

Leaflet

All

other

cases

See

the

form

finder

Fees

You

may

have

to

pay

a

fee

to

apply

the

form

will

say

how

much

You

can

apply

for

help

paying

the

fee

if

you

’re

getting

certain

benefits

or

on

a

low

income

Send

the

form

Email

the

form

to

the

regional

office

that

covers

your

area

What

happens

next

You

’ll

be

told

whether

the

tribunal

will

consider

your

case

You

may

need

to

provide

more

evidence

for

example

additional

supporting

documents

You

may

be

told

that

the

case

does

not

need

a

hearing

and

can

be

decided

on

your

application

alone

known

as

a

paper

decision

You

can

still

ask

for

a

hearing

oral

hearing

if

you

’d

like

one

What

happens

at

the

hearing

What

happens

will

depend

on

whether

you

’ve

asked

for

a

paper

decision

or

an

oral

hearing

Paper

decision

There

will

not

normally

be

an

oral

hearing

if

you

ask

for

a

paper

decision

unless

a

judge

requests

one

The

paper

decision

will

be

based

on

your

application

supporting

documents

You

’ll

usually

get

a

decision

within

weeks

of

the

tribunal

looking

at

your

documents

Oral

hearing

Because

of

coronavirus

your

hearing

may

take

place

by

phone

by

video

or

in

person

Find

out

what

to

expect

if

you

’re

attending

a

hearing

in

person

The

tribunal

will

contact

you

and

tell

you

how

the

hearing

will

take

place

The

hearing

is

public

You

’ll

present

your

case

to

the

tribunal

someone

else

can

do

this

for

you

for

example

a

legal

adviser

surveyor

friend

or

family

member

You

may

be

asked

questions

by

your

representative

if

you

have

one

the

other

party

’s

representative

the

tribunal

hearing

your

case

You

’ll

usually

get

a

decision

within

weeks

of

the

hearing

If

you

're

unhappy

with

the

decision

You

may

be

able

to

appeal

if

you

’re

unhappy

with

the

decision

Ask

the

tribunal

for

permission

to

appeal

to

the

Upper

Tribunal

Lands

Chamber

within

days

of

the

hearing

’s

decision

Contact

HM

Courts

and

Tribunals

Service

HMCTS

if

you

want

to

complain

about

the

quality

of

service

you

received

Legislation

and

previous

decisions

Previous

decisions

Search

the

decisions

database

to

see

how

and

why

previous

decisions

have

been

made

Legislation

The

tribunal

must

follow

the

rules

in

the

Tribunal

Procedure

First

tier

Tribunal

Property

Chamber

Rules

Rent

disputes

The

tribunal

will

make

a

decision

based

on

the

Rent

Act

Rent

Acts

Maximum

Fair

Rent

Order

this

limits

the

amount

of

rent

that

can

be

charged

Local

Government

and

Housing

Act

this

covers

long

leases

at

low

rent

Housing

Act

Park

homes

The

tribunal

will

make

a

decision

based

on

the

Caravan

Sites

and

Control

of

Development

Act

Mobile

Homes

Act

Leasehold

disputes

The

tribunal

will

make

a

decision

based

on

the

Landlord

and

Tenant

Act

Landlord

and

Tenant

Act

Commonhold

and

Leasehold

Reform

Act

Rent

repayment

orders

The

tribunal

will

make

a

decision

based

on

part

chapter

of

the

Housing

and

Planning

Act

Housing

Act

appeals

The

tribunal

will

make

a

decision

based

on

Housing

Act

in

certain

cases

See

part

chapter

for

the

law

on

improvement

notices

and

prohibition

orders

part

chapter

for

the

law

on

demolition

orders

part

chapter

for

the

law

on

emergency

remedial

notices

or

emergency

prohibition

orders

part

for

the

law

on

licensing

houses

in

multiple

occupation

part

for

the

law

on

selective

licensing

part

chapter

for

the

law

on

empty

dwelling

management

orders

Leasehold

enfranchisement

The

tribunal

will

make

a

decision

based

on

the

Leasehold

Reform

Housing

and

Urban

Development

Act

Leasehold

Reform

Act

Commonhold

and

Leasehold

Reform

Act

Landlord

and

Tenant

Act


When

someone

can

leave

prison

When

a

prisoner

is

released

depends

on

the

length

of

their

sentence

their

behaviour

in

prison

any

time

spent

on

remand

waiting

for

their

trial

If

the

prisoner

has

a

fixed

term

determinate

sentence

A

prisoner

serving

a

determinate

sentence

is

normally

released

automatically

halfway

through

their

sentence

If

their

sentence

is

months

or

more

they

’ll

be

released

on

probation

A

Parole

Board

is

not

involved

When

a

Parole

Board

reviews

a

case

Prisoners

can

apply

for

parole

if

they

have

an

extended

sentence

or

a

fixed

term

sentence

for

years

or

more

a

serious

violent

or

sexual

crime

committed

before

April

If

the

prisoner

has

a

non

fixed

term

indeterminate

or

life

sentence

The

government

will

apply

for

parole

on

the

prisoner

’s

behalf

Temporary

release

from

prison

A

prisoner

may

be

allowed

to

leave

prison

for

short

periods

towards

the

end

of

their

sentence

whatever

its

type

or

length

However

the

prison

will

not

release

someone

if

it

thinks

they

’re

a

risk

to

the

public

or

may

commit

more

crime

Resettlement

day

release

A

resettlement

day

release

lets

a

prisoner

out

during

the

day

for

example

to

go

on

a

training

course

to

help

them

find

work

once

they

’re

released

Resettlement

overnight

release

A

resettlement

overnight

release

lets

a

prisoner

spend

the

night

at

the

place

they

’ll

live

at

after

they

’re

released

Childcare

resettlement

licence

A

childcare

resettlement

licence

lets

a

prisoner

spend

time

with

their

child

They

can

only

apply

for

this

if

they

’ll

be

the

sole

carer

of

a

child

when

they

finish

their

prison

sentence

Before

someone

leaves

prison

All

prisoners

get

help

preparing

for

life

when

they

leave

prison

In

the

last

weeks

of

their

sentence

they

’re

given

advice

and

support

on

finding

somewhere

to

live

getting

a

job

looking

after

money

Prisoners

get

additional

support

if

they

have

abused

substances

such

as

drugs

or

alcohol

are

sex

workers

are

the

victim

of

domestic

violence

Most

prisoners

spend

the

last

few

months

of

their

sentence

in

a

prison

near

where

they

plan

to

live

Support

when

someone

leaves

prison

A

person

leaving

prison

may

get

the

following

financial

support

Universal

Credit

Jobseeker

’s

Allowance

help

from

your

local

council

Scottish

Welfare

Fund

in

Scotland

Discretionary

Assistance

Fund

in

Wales

Prisons

may

also

work

with

organisations

in

their

local

area

such

as

charities

to

help

prisoners

prepare

for

their

release

You

can

find

out

about

these

organisations

in

the

prison

information

pages

Useful

websites

There

are

organisations

that

can

provide

support

for

people

leaving

prison

including

Nacro

previously

National

Association

for

the

Care

and

Resettlement

of

Offenders

Prison

Reform

Trust

The

Hardman

Directory

Shelter

Unlock


Overview

You

might

be

able

to

claim

compensation

if

you

were

the

victim

of

a

violent

crime

This

includes

if

you

were

injured

a

close

relative

died

you

saw

the

crime

happen

to

a

loved

one

or

were

there

immediately

afterwards

you

paid

for

the

funeral

of

a

person

who

died

You

usually

have

to

claim

within

years

of

the

crime

The

crime

must

be

reported

to

the

police

before

you

apply

It

does

not

cost

anything

to

apply

If

you

were

injured

trying

to

stop

a

crime

You

might

also

be

able

to

claim

compensation

if

you

were

taking

a

justified

and

exceptional

risk

trying

to

stop

a

crime

For

example

somebody

was

in

danger

and

it

was

not

a

situation

that

you

were

trained

to

deal

with

Get

practical

and

emotional

support

Visit

Victim

and

Witness

information

if

you

’re

in

England

and

Wales

Get

support

as

a

victim

or

witness

of

crime

in

Scotland

You

can

also

get

help

and

advice

from

your

trade

union

Eligibility

The

crime

must

have

happened

in

England

Wales

or

Scotland

It

must

be

reported

to

the

police

The

process

is

different

if

the

crime

happened

in

Northern

Ireland

or

in

another

country

When

you

can

claim

In

most

cases

you

must

apply

within

years

of

the

crime

happening

You

may

be

able

to

claim

for

a

crime

that

happened

more

than

years

ago

if

one

or

both

of

the

following

apply

you

’re

claiming

because

of

childhood

sexual

or

physical

abuse

you

could

not

claim

earlier

for

example

because

your

mental

or

physical

health

stopped

you

You

may

also

be

able

to

claim

if

the

crime

happened

before

October

and

you

lived

with

the

attacker

as

a

family

member

at

the

time

of

the

incident

This

was

known

as

the

same

roof

rule

and

has

changed

Your

nationality

You

must

have

been

one

of

the

following

when

the

crime

happened

a

British

citizen

or

EU

or

EEA

national

or

their

close

relative

a

family

member

of

an

EU

or

EEA

national

who

has

the

right

to

be

in

the

UK

a

member

of

the

armed

forces

or

you

’re

a

close

relative

living

in

their

household

a

potential

victim

of

human

trafficking

on

or

before

the

date

of

your

application

this

must

be

confirmed

by

the

UK

Human

Trafficking

Centre

and

UK

Visas

and

Immigration

an

asylum

seeker

a

national

of

a

country

that

has

signed

up

to

the

Council

of

Europe

Convention

on

the

Compensation

of

Victim

of

Violent

Crimes

You

’re

also

eligible

if

you

were

ordinarily

resident

in

the

UK

at

the

time

of

the

crime

This

depends

on

your

connection

to

the

UK

for

example

if

you

were

living

working

or

studying

there

or

you

were

the

family

member

of

someone

who

was

What

you

can

get

compensation

for

You

can

get

compensation

for

physical

injuries

disabling

mental

injuries

sexual

or

physical

abuse

the

death

of

a

close

relative

paying

for

someone

’s

funeral

loss

of

earnings

and

expenses

Disabling

mental

injuries

A

disabling

mental

injury

is

something

that

significantly

affects

your

day

to

day

performance

at

work

or

school

your

relationships

or

your

sexual

relationships

Mental

injuries

must

be

diagnosed

by

a

psychiatrist

or

clinical

psychologist

Loss

of

earnings

and

expenses

You

might

get

compensation

for

loss

of

earnings

or

paid

expenses

to

cover

the

cost

of

care

home

adaptations

or

mobility

aids

damage

to

physical

aids

such

as

dentures

walking

sticks

or

glasses

You

usually

have

to

be

unable

to

work

or

have

very

limited

ability

to

work

for

weeks

or

longer

to

be

eligible

You

will

not

be

paid

loss

of

earnings

for

the

first

weeks

you

were

unable

to

work

You

must

have

been

employed

when

the

crime

happened

or

for

the

years

immediately

before

it

If

you

were

not

employed

you

might

still

be

eligible

if

you

could

not

work

for

example

because

you

were

in

full

time

education

retired

or

caring

for

someone

Make

a

claim

You

can

claim

for

compensation

online

If

the

crime

happened

between

August

and

September

and

you

lived

with

the

attacker

as

a

family

member

at

the

time

of

the

incident

you

can

also

request

someone

to

call

you

to

start

your

claim

When

you

make

a

claim

to

the

Criminal

Injuries

Compensation

Authority

CICA

you

may

need

to

provide

the

date

and

location

of

the

crime

the

name

of

the

police

station

where

the

crime

was

reported

your

crime

reference

number

your

GP

’s

name

and

address

your

dentist

’s

name

and

address

if

you

had

dental

treatment

because

of

your

injuries

details

of

any

previous

applications

you

’ve

made

to

CICA

details

of

any

unspent

criminal

convictions

If

you

deliberately

provide

information

you

know

is

wrong

or

misleading

you

may

be

prosecuted

and

your

application

for

compensation

may

be

refused

You

’ll

be

asked

if

you

’ve

tried

to

get

compensation

or

other

money

you

’re

entitled

to

for

example

by

claiming

benefits

through

insurance

payments

from

a

civil

court

claim

from

a

criminal

court

case

if

the

crime

went

to

court

You

do

not

need

to

wait

for

the

outcome

of

other

claims

before

you

apply

It

does

not

cost

anything

to

apply

and

you

do

not

have

to

use

a

legal

adviser

You

can

not

save

your

application

and

return

to

it

later

The

service

will

time

out

if

you

stop

using

it

for

minutes

or

more

Make

a

claim

Help

making

your

application

Contact

the

CICA

helpline

if

you

need

help

because

you

do

not

feel

confident

using

a

computer

or

mobile

device

do

not

have

internet

access

You

can

ask

a

friend

or

relative

to

make

an

application

on

your

behalf

General

enquiries

Email

info@cica.gov.uk

if

you

have

a

question

about

the

claims

process

You

can

not

claim

the

cost

of

using

a

legal

adviser

What

happens

next

You

’ll

get

a

reference

number

when

you

submit

your

claim

Use

the

reference

number

whenever

you

contact

Criminal

Injuries

Compensation

Authority

CICA

about

your

claim

Your

claim

will

be

assessed

on

the

information

you

provided

in

your

application

information

from

the

police

including

the

evidence

you

gave

them

your

criminal

record

medical

evidence

if

it

’s

needed

CICA

will

contact

you

if

they

need

more

information

and

when

they

make

a

final

decision

Medical

evidence

You

’ll

be

told

if

you

need

to

provide

a

medical

report

It

can

cost

up

to

Contact

CICA

if

you

need

help

getting

or

paying

for

the

medical

report

You

might

also

need

to

attend

a

psychological

assessment

if

you

’re

claiming

compensation

for

mental

injuries

If

you

’re

using

a

legal

adviser

If

you

and

your

legal

adviser

disagree

about

how

much

money

you

owe

them

you

normally

will

not

be

paid

your

compensation

in

full

until

you

resolve

this

Disagreeing

with

a

decision

Write

to

CICA

and

ask

them

to

review

a

decision

if

you

disagree

with

it

If

you

disagree

with

the

outcome

of

CICA

’s

review

you

can

appeal

to

the

criminal

injuries

compensation

tribunal

Update

your

claim

Sign

in

to

your

account

to

finish

your

application

You

need

to

contact

Criminal

Injuries

Compensation

Authority

CICA

if

your

contact

or

personal

details

change

you

stop

using

or

change

a

legal

adviser

you

get

compensation

or

money

from

any

other

sources

after

you

apply

If

you

applied

by

phone

Call

CICA

to

update

your

claim

if

you

applied

by

phone

You

’ll

need

your

reference

number

If

you

’re

a

victim

who

lived

with

the

attacker

before

October

The

deadline

to

apply

for

compensation

was

June

if

you

were

a

victim

of

violent

crime

and

the

crime

happened

between

August

and

September

you

lived

with

the

attacker

as

a

family

member

at

the

time

of

the

incident

this

was

known

as

the

same

roof

rule

Claims

made

after

the

deadline

You

may

still

be

able

to

claim

if

you

can

show

you

were

unable

to

apply

before

June

and

you

either

were

a

child

at

the

time

of

the

crime

could

not

apply

earlier

because

of

exceptional

circumstances

you

must

provide

enough

evidence

so

your

claim

can

be

decided

without

further

extensive

enquiries

If

you

’ve

made

a

claim

before

If

you

’ve

made

a

claim

before

but

it

was

refused

or

reduced

because

of

the

same

roof

rule

you

can

reapply

for

compensation

if

you

’re

eligible

The

same

roof

rule

does

not

apply

anymore

How

to

make

a

claim

You

can

request

someone

to

contact

you

about

your

claim

You

’ll

need

to

give

some

information

like

your

name

and

contact

details

A

caseworker

will

contact

you

within

working

days

or

on

the

next

available

day

you

’ve

selected

on

the

form

Request

someone

to

contact

you

Other

ways

to

apply

You

can

make

a

claim

online

or

on

the

phone

by

calling

Criminal

Injuries

Compensation

Authority

CICA

You

can

also

call

CICA

to

arrange

a

time

for

someone

to

take

your

claim

over

the

phone


Terrorism

threat

levels

The

threat

level

indicates

the

likelihood

of

a

terrorist

attack

in

the

UK

National

threat

level

The

threat

to

the

UK

England

Wales

Scotland

and

Northern

Ireland

from

terrorism

is

substantial

Northern

Ireland

related

threat

level

The

threat

to

Northern

Ireland

from

Northern

Ireland

related

terrorism

is

severe

Threat

levels

There

are

levels

of

threat

low

an

attack

is

highly

unlikely

moderate

an

attack

is

possible

but

not

likely

substantial

an

attack

is

likely

severe

an

attack

is

highly

likely

critical

an

attack

is

highly

likely

in

the

near

future

The

level

is

set

by

the

Joint

Terrorism

Analysis

Centre

and

the

Security

Service

Threat

levels

do

not

have

an

expiry

date

They

can

change

at

any

time

as

different

information

becomes

available

More

information

about

terrorist

threat

levels

Get

more

information

about

terrorism

threat

levels

in

the

UK

on

the

website

You

can

also

check

the

government

’s

travel

advice

for

different

countries

Counter

terrorism

The

Security

Service

is

responsible

for

protecting

the

UK

against

threats

to

national

security

The

Office

for

Security

and

Counter

Terrorism

coordinates

the

government

’s

response

in

case

of

a

terrorist

incident

Counter

terrorism

laws

are

enforced

by

the

police

Public

safety

The

government

will

issue

a

warning

to

the

public

if

that

’s

the

best

way

to

protect

a

community

or

a

place

facing

a

specific

threat

Reporting

suspected

terrorism

If

you

suspect

someone

is

involved

in

terrorism

in

any

way

call

the

police

or

report

your

suspicions

to

them

online

report

suspicious

activity

to

report

online

terrorist

material

You

can

remain

anonymous

National

emergencies

National

Risk

Register

The

government

regularly

assesses

the

natural

hazards

and

man

made

threats

that

could

affect

the

UK

These

are

published

in

the

National

Risk

Register

This

explains

the

likelihood

of

a

risk

occurring

and

possible

effects

of

an

emergency

if

it

happens

Local

and

central

government

preparations

Your

local

council

fire

police

and

ambulance

services

and

other

organisations

take

part

in

regular

training

exercises

to

prepare

for

emergencies

Find

out

how

emergencies

are

planned

for

in

your

area

You

can

also

read

guidance

for

local

councils

on

recovery

after

an

emergency

There

are

also

government

plans

to

make

sure

essential

services

like

food

water

transport

health

and

financial

services

keep

working

in

the

event

of

an

emergency


When

you

're

arrested

If

you

’re

arrested

you

’ll

usually

be

taken

to

a

police

station

held

in

custody

in

a

cell

and

then

questioned

After

you

’ve

been

taken

to

a

police

station

you

may

be

released

or

charged

with

a

crime

The

law

on

being

arrested

is

different

in

Scotland

Your

rights

in

custody

The

custody

officer

at

the

police

station

must

explain

your

rights

You

have

the

right

to

get

free

legal

advice

tell

someone

where

you

are

have

medical

help

if

you

’re

feeling

ill

see

the

rules

the

police

must

follow

Codes

of

Practice

see

a

written

notice

telling

you

about

your

rights

eg

regular

breaks

for

food

and

to

use

the

toilet

you

can

ask

for

a

notice

in

your

language

or

an

interpreter

to

explain

the

notice

You

’ll

be

searched

and

your

possessions

will

be

kept

by

the

police

custody

officer

while

you

’re

in

the

cell

Young

people

under

and

vulnerable

adults

The

police

must

try

to

contact

your

parent

guardian

or

carer

if

you

’re

under

or

a

vulnerable

adult

They

must

also

find

an

appropriate

adult

to

come

to

the

station

to

help

you

and

be

present

during

questioning

and

searching

An

appropriate

adult

can

be

your

parent

guardian

or

carer

a

social

worker

another

family

member

or

friend

aged

or

over

a

volunteer

aged

or

over

The

National

Appropriate

Adult

Network

provides

appropriate

adult

services

in

England

and

Wales

Your

rights

when

being

questioned

The

police

may

question

you

about

the

crime

you

’re

suspected

of

this

will

be

recorded

You

do

n’t

have

to

answer

the

questions

but

there

could

be

consequences

if

you

do

n’t

The

police

must

explain

this

to

you

by

reading

you

the

police

caution

You

do

not

have

to

say

anything

But

it

may

harm

your

defence

if

you

do

not

mention

when

questioned

something

which

you

later

rely

on

in

court

Anything

you

do

say

may

be

given

in

evidence

How

long

you

can

be

held

in

custody

The

police

can

hold

you

for

up

to

hours

before

they

have

to

charge

you

with

a

crime

or

release

you

They

can

apply

to

hold

you

for

up

to

or

hours

if

you

’re

suspected

of

a

serious

crime

eg

murder

You

can

be

held

without

charge

for

up

to

days

If

you

’re

arrested

under

the

Terrorism

Act

When

you

can

be

released

on

bail

The

police

can

release

you

on

police

bail

if

there

’s

not

enough

evidence

to

charge

you

You

do

n’t

have

to

pay

to

be

released

on

police

bail

but

you

’ll

have

to

return

to

the

station

for

further

questioning

when

asked

You

can

be

released

on

conditional

bail

if

the

police

charge

you

and

think

that

you

may

commit

another

offence

fail

to

turn

up

at

court

intimidate

other

witnesses

obstruct

the

course

of

justice

This

means

your

freedom

will

be

restricted

in

some

way

eg

they

can

impose

a

curfew

on

you

if

your

offence

was

committed

at

night

Giving

fingerprints

photographs

and

samples

The

police

have

the

right

to

take

photographs

of

you

They

can

also

take

fingerprints

and

a

DNA

sample

eg

from

a

mouth

swab

or

head

hair

root

from

you

as

well

as

swab

the

skin

surface

of

your

hands

and

arms

They

do

n’t

need

your

permission

to

do

this

The

police

need

both

your

permission

and

the

authority

of

a

senior

police

officer

to

take

samples

like

blood

or

urine

or

to

take

dental

impressions

This

does

n’t

apply

when

they

take

a

blood

or

urine

sample

in

connection

with

drink

or

drug

driving

Information

from

fingerprints

and

samples

is

stored

in

a

police

database

You

can

find

out

if

your

information

is

stored

on

the

police

database

by

getting

a

copy

of

your

police

records

from

your

local

police

station

You

have

to

write

to

your

local

police

England

Wales

and

Northern

Ireland

or

local

police

Scotland

to

have

your

personal

information

removed

from

the

police

database

They

’ll

only

do

this

if

an

offence

no

longer

exists

or

if

anything

in

the

police

process

eg

how

you

were

arrested

or

detained

was

unlawful

Legal

advice

at

the

police

station

Your

right

to

free

legal

advice

You

have

the

right

to

free

legal

advice

legal

aid

if

you

’re

questioned

at

a

police

station

You

can

change

your

mind

later

if

you

turn

it

down

How

you

can

get

free

legal

advice

You

must

be

told

about

your

right

to

free

legal

advice

after

you

’re

arrested

and

before

you

’re

questioned

at

a

police

station

You

can

ask

for

the

police

station

’s

duty

solicitor

they

’re

available

hours

a

day

and

independent

of

the

police

tell

the

police

you

would

like

legal

advice

the

police

will

contact

the

Defence

Solicitor

Call

Centre

DSCC

ask

the

police

to

contact

a

solicitor

eg

your

own

one

You

may

be

offered

legal

advice

over

the

phone

instead

of

a

duty

solicitor

if

you

’re

suspected

of

having

committed

a

less

serious

offence

eg

being

disorderly

The

advice

is

free

and

independent

of

the

police

Being

questioned

without

legal

advice

Once

you

’ve

asked

for

legal

advice

the

police

ca

n’t

question

you

until

you

’ve

got

it

with

some

exceptions

The

police

can

make

you

wait

for

legal

advice

in

serious

cases

but

only

if

a

senior

officer

agrees

The

longest

you

can

be

made

to

wait

before

getting

legal

advice

is

hours

after

arriving

at

the

police

station

or

hours

for

suspected

terrorism

You

have

the

right

to

free

legal

advice

if

you

are

questioned

by

the

police

Complaining

about

your

treatment

by

the

police

Contact

the

police

force

you

want

to

complain

about

if

you

’re

unhappy

about

how

the

police

have

treated

you

Police

forces

must

refer

certain

types

of

complaints

to

the

Independent

Office

for

Police

Conduct

IOPC


Types

of

discrimination

protected

characteristics

It

is

against

the

law

to

discriminate

against

anyone

because

of

age

gender

reassignment

being

married

or

in

a

civil

partnership

being

pregnant

or

on

maternity

leave

disability

race

including

colour

nationality

ethnic

or

national

origin

religion

or

belief

sex

sexual

orientation

These

are

called

protected

characteristics

You

’re

protected

from

discrimination

at

work

in

education

as

a

consumer

when

using

public

services

when

buying

or

renting

property

as

a

member

or

guest

of

a

private

club

or

association

You

’re

legally

protected

from

discrimination

by

the

Equality

Act

You

’re

also

protected

from

discrimination

if

you

’re

associated

with

someone

who

has

a

protected

characteristic

for

example

a

family

member

or

friend

you

’ve

complained

about

discrimination

or

supported

someone

else

’s

claim

Action

against

discrimination

You

can

do

something

voluntarily

to

help

people

with

a

protected

characteristic

This

is

called

positive

action

Taking

positive

action

is

legal

if

people

with

a

protected

characteristic

are

at

a

disadvantage

have

particular

needs

are

under

represented

in

an

activity

or

type

of

work

How

you

can

be

discriminated

against

Discrimination

can

come

in

one

of

the

following

forms

direct

discrimination

treating

someone

with

a

protected

characteristic

less

favourably

than

others

indirect

discrimination

putting

rules

or

arrangements

in

place

that

apply

to

everyone

but

that

put

someone

with

a

protected

characteristic

at

an

unfair

disadvantage

harassment

unwanted

behaviour

linked

to

a

protected

characteristic

that

violates

someone

’s

dignity

or

creates

an

offensive

environment

for

them

victimisation

treating

someone

unfairly

because

they

’ve

complained

about

discrimination

or

harassment

It

can

be

lawful

to

have

specific

rules

or

arrangements

in

place

as

long

as

they

can

be

justified

Discrimination

at

work

The

law

protects

you

against

discrimination

at

work

including

dismissal

employment

terms

and

conditions

pay

and

benefits

promotion

and

transfer

opportunities

training

recruitment

redundancy

Some

forms

of

discrimination

are

only

allowed

if

they

’re

needed

for

the

way

the

organisation

works

for

example

a

Roman

Catholic

school

restricting

applications

for

admission

of

pupils

to

Catholics

only

employing

only

women

in

a

health

centre

for

Muslim

women

Disability

If

you

’re

disabled

you

have

the

same

rights

as

other

workers

Employers

should

also

make

reasonable

adjustments

to

help

disabled

employees

and

job

applicants

with

application

forms

for

example

providing

forms

in

Braille

or

audio

formats

aptitude

tests

for

example

giving

extra

time

to

complete

the

tests

dismissal

or

redundancy

discipline

and

grievances

interview

arrangements

such

as

providing

wheelchair

access

communicator

support

making

sure

the

workplace

has

the

right

facilities

and

equipment

for

disabled

workers

or

someone

offered

a

job

promotion

transfer

and

training

opportunities

terms

of

employment

including

pay

work

related

benefits

like

access

to

recreation

or

refreshment

facilities

What

you

can

do

If

you

’re

discriminated

against

at

work

there

are

ways

to

deal

with

it

Employers

have

to

follow

the

law

on

preventing

discrimination

at

work

Other

types

of

unfair

treatment

You

’re

also

protected

from

being

treated

unfairly

because

of

trade

union

membership

or

non

membership

being

a

fixed

term

or

part

time

worker

What

you

can

do

If

you

think

you

’ve

been

unfairly

discriminated

against

you

can

complain

directly

to

the

person

or

organisation

use

someone

else

to

help

you

sort

it

out

called

mediation

or

alternative

dispute

resolution

make

a

claim

in

a

court

or

tribunal

Contact

the

Equality

Advisory

Support

Service

for

help

and

advice

Discrimination

at

work

Employees

should

talk

to

their

employer

first

to

try

and

sort

out

the

problem

informally

You

may

also

want

to

read

about

workplace

disputes

If

things

can

not

be

sorted

out

informally

talk

to

Acas

Citizens

Advice

or

a

trade

union

representative

You

might

be

able

to

take

a

claim

to

an

employment

tribunal

for

discrimination

Check

if

you

can

get

legal

aid

to

help

with

your

legal

costs

if

you

think

you

’ve

been

discriminated

against

You

can

get

advice

from

Civil

Legal

Advice

if

you

’re

eligible

Employers

must

follow

the

law

on

preventing

discrimination

at

work


Overview

You

do

not

need

a

licence

to

drive

a

mobility

scooter

or

powered

wheelchair

but

you

may

have

to

register

it

Only

certain

types

can

be

driven

on

the

road

The

law

calls

these

types

of

vehicles

invalid

carriages

Mobility

scooters

and

powered

wheelchairs

come

in

categories

class

invalid

carriages

these

can

not

be

used

on

the

road

except

where

there

is

not

a

pavement

and

have

a

maximum

speed

of

mph

class

invalid

carriages

these

can

be

used

on

the

road

and

have

a

maximum

speed

of

mph

off

the

road

and

mph

on

the

road

You

do

not

need

to

register

a

class

invalid

carriage

You

must

register

class

invalid

carriages

You

must

be

or

over

to

drive

a

class

invalid

carriage

Rules

for

class

invalid

carriages

The

law

calls

mobility

scooters

and

powered

wheelchairs

that

can

be

used

on

the

road

class

invalid

carriages

They

must

have

the

following

features

a

maximum

unladen

weight

of

kg

a

maximum

width

of

metres

a

device

to

limit

its

speed

to

mph

a

maximum

speed

of

mph

an

efficient

braking

system

front

and

rear

lights

and

reflectors

direction

indicators

able

to

operate

as

a

hazard

warning

signal

an

audible

horn

a

rear

view

mirror

an

amber

flashing

light

if

it

’s

used

on

a

dual

carriageway

You

could

be

stopped

by

the

police

if

your

class

invalid

carriage

does

not

have

these

features

Driving

on

the

road

You

can

only

drive

on

the

road

in

a

class

invalid

carriage

The

maximum

speed

is

mph

You

can

not

drive

on

bus

lanes

cycle

only

lanes

or

motorways

Avoid

using

dual

carriageways

with

a

speed

limit

of

over

mph

You

must

use

an

amber

flashing

light

for

visibility

if

you

use

a

class

invalid

carriage

on

a

dual

carriageway

Road

rules

You

must

follow

the

Highway

Code

if

you

drive

your

mobility

scooter

on

the

road

Driving

on

footpaths

and

parking

All

mobility

scooters

and

powered

wheelchairs

can

legally

travel

at

a

maximum

of

mph

on

footpaths

or

in

pedestrian

areas

You

can

not

drive

any

type

of

mobility

scooter

or

powered

wheelchair

on

cycle

paths

marked

cycle

only

Parking

All

normal

parking

restrictions

apply

to

mobility

scooters

and

powered

wheelchairs

Your

vehicle

should

not

be

left

on

a

footpath

or

pedestrian

area

on

its

own

if

it

gets

in

the

way

of

other

pedestrians

including

wheelchair

users

and

people

with

prams

or

pushchairs

Eyesight

requirements

There

is

no

legal

eyesight

requirement

to

drive

mobility

scooters

or

powered

wheelchairs

but

you

should

be

able

to

read

a

car

’s

registration

number

from

a

distance

of

metres

feet

You

must

check

that

you

can

still

do

this

regularly

You

might

have

to

pay

compensation

if

you

have

an

accident

and

poor

eyesight

was

part

of

the

cause

Who

can

use

them

You

can

only

drive

a

mobility

scooter

or

powered

wheelchair

if

you

have

trouble

walking

because

of

an

injury

physical

disability

or

medical

condition

are

demonstrating

the

vehicle

before

it

’s

sold

are

training

a

disabled

user

are

taking

the

vehicle

to

or

from

maintenance

or

repair

Vehicle

tax

registration

and

insurance

You

do

not

have

to

pay

vehicle

tax

for

any

mobility

scooter

or

powered

wheelchair

if

it

’s

registered

as

a

class

invalid

carriage

Check

whether

a

vehicle

is

registered

as

an

invalid

carriage

by

asking

the

seller

when

you

buy

it

Change

the

owner

’s

details

when

you

buy

a

mobility

scooter

or

powered

wheelchair

When

you

buy

a

mobility

scooter

or

powered

wheelchair

the

seller

will

make

you

the

registered

keeper

This

means

the

vehicle

will

be

in

your

name

You

’ll

get

a

new

vehicle

log

book

in

the

post

within

weeks

of

the

sale

If

you

do

not

get

a

new

vehicle

log

book

weeks

after

the

sale

fill

in

an

Application

for

a

vehicle

registration

certificate

and

send

it

to

DVLA

Change

your

name

or

address

If

you

need

to

change

your

name

or

address

fill

in

section

of

your

vehicle

log

book

and

send

it

to

DVLA

If

your

mobility

scooter

or

powered

wheelchair

is

not

a

registered

vehicle

Most

scooters

and

wheelchairs

will

already

be

registered

by

the

dealer

or

manufacturer

before

you

buy

them

If

your

vehicle

is

not

registered

register

it

by

filling

in

form

for

new

vehicles

form

for

used

vehicles

Insurance

You

do

not

need

insurance

for

a

mobility

scooter

or

powered

wheelchair

although

it

’s

recommended


Booking

your

test

You

can

book

your

car

and

trailer

driving

test

when

you

’ve

got

a

full

car

driving

licence

You

do

not

need

to

pass

another

theory

test

The

test

is

sometimes

called

the

B+E

test

Check

the

rules

to

see

if

you

need

to

take

it

To

pass

the

driving

test

you

must

be

able

to

drive

safely

in

different

road

and

traffic

conditions

show

that

you

know

The

Highway

Code

by

the

way

you

drive

The

national

standard

for

driving

cars

tells

you

everything

you

must

be

able

to

do

to

pass

the

test

Only

take

your

test

when

you

can

do

everything

without

instruction

There

’s

no

minimum

number

of

lessons

you

must

have

done

before

you

book

and

take

your

test

Change

or

check

your

test

details

You

can

change

the

date

of

your

test

after

you

’ve

booked

You

can

check

the

details

if

you

’ve

lost

the

email

confirmation

you

were

sent

when

you

booked

your

test

Rebook

your

test

Rebook

your

driving

test

if

you

failed

your

test

and

want

to

resit

it

You

have

to

choose

a

date

at

least

working

days

away

What

to

take

to

your

test

You

must

take

your

UK

driving

licence

a

car

and

trailer

that

meet

the

rules

a

face

covering

unless

you

have

a

good

reason

not

to

wear

one

Your

test

will

be

cancelled

and

you

will

not

get

your

money

back

if

you

do

not

take

the

right

things

with

you

When

you

must

not

go

to

your

test

You

must

not

go

to

your

driving

test

if

you

or

someone

you

live

with

has

coronavirus

symptoms

you

’ve

been

told

by

the

NHS

Test

and

Trace

service

that

you

’ve

been

in

contact

with

someone

who

has

you

’re

self

isolating

because

you

recently

entered

the

UK

Wearing

a

face

covering

You

must

bring

and

wear

a

face

covering

during

your

test

unless

you

have

a

good

reason

not

to

Good

reasons

are

things

like

having

a

physical

or

mental

illness

or

impairment

or

a

disability

wearing

it

would

cause

you

severe

distress

If

you

can

not

wear

a

face

covering

during

your

test

you

or

your

driving

school

must

tell

DVSA

when

booking

your

appointment

You

can

take

it

off

during

your

test

if

you

need

to

avoid

harm

or

injury

Because

of

the

car

you

use

must

have

the

windows

open

throughout

the

test

Wear

clothing

suitable

for

the

weather

Your

driving

licence

Apply

for

a

replacement

driving

licence

if

you

lose

yours

before

your

test

This

could

take

up

to

days

to

arrive

If

you

do

not

have

a

photocard

licence

Bring

a

valid

passport

and

your

paper

licence

If

you

have

a

licence

from

Northern

Ireland

Bring

the

Northern

Ireland

photocard

and

paper

counterpart

What

happens

during

the

car

and

trailer

test

There

are

parts

to

the

driving

test

an

eyesight

check

show

me

tell

me

vehicle

safety

questions

reversing

your

vehicle

general

driving

ability

independent

driving

uncoupling

and

recoupling

the

trailer

You

’ll

drive

for

around

minutes

Eyesight

check

You

’ll

have

to

read

a

number

plate

from

a

distance

of

metres

for

vehicles

with

a

new

style

number

plate

metres

for

vehicles

with

an

old

style

number

plate

New

style

number

plates

start

with

letters

followed

by

numbers

for

example

ABC

You

’ll

fail

your

driving

test

if

you

fail

the

eyesight

check

The

test

will

end

Show

me

tell

me

questions

You

’ll

be

asked

vehicle

safety

questions

known

as

the

show

me

tell

me

questions

These

test

that

you

know

how

to

carry

out

basic

safety

checks

Reversing

your

vehicle

You

’ll

have

to

show

that

you

can

manoeuvre

your

car

and

trailer

into

a

restricted

space

and

stop

at

a

certain

point

The

examiner

will

show

you

a

diagram

of

where

to

reverse

your

vehicle

Your

general

driving

ability

You

’ll

drive

in

various

road

and

traffic

conditions

including

motorways

where

possible

The

examiner

will

give

you

directions

that

you

should

follow

Driving

test

routes

are

not

published

so

you

can

not

check

them

before

your

test

Pulling

over

at

the

side

of

the

road

You

’ll

be

asked

to

pull

over

and

pull

away

during

your

test

including

normal

stops

at

the

side

of

the

road

pulling

out

from

behind

a

parked

vehicle

a

hill

start

Independent

driving

You

’ll

have

to

drive

for

about

minutes

by

following

either

traffic

signs

a

series

of

verbal

directions

a

combination

of

both

The

examiner

can

show

you

a

simple

diagram

to

help

you

understand

where

you

’re

going

when

following

verbal

directions

You

can

not

use

a

sat

nav

If

you

can

not

see

traffic

signs

If

you

can

not

see

a

traffic

sign

for

example

because

it

’s

covered

by

trees

the

examiner

will

give

you

directions

until

you

can

see

the

next

one

Forgetting

the

directions

You

can

ask

the

examiner

to

confirm

the

directions

if

you

forget

them

It

does

not

matter

if

you

do

not

remember

every

direction

Going

off

the

route

Your

test

result

will

not

be

affected

if

you

go

off

the

route

unless

you

make

a

fault

while

doing

it

The

examiner

will

help

you

get

back

on

the

route

if

you

take

a

wrong

turning

Uncoupling

and

recoupling

the

trailer

You

’ll

be

asked

to

uncouple

your

car

from

the

trailer

park

the

car

alongside

the

trailer

realign

the

car

with

the

trailer

and

recouple

them

If

you

make

mistakes

during

your

test

You

can

carry

on

if

you

make

a

mistake

during

your

driving

test

If

you

make

a

serious

or

dangerous

mistake

sometimes

called

a

major

fault

your

examiner

will

stop

the

test

and

direct

you

back

to

the

driving

test

centre

This

is

to

minimise

the

amount

of

time

you

need

to

spend

in

the

car

together

Driving

test

faults

and

your

result

There

are

types

of

faults

you

can

make

a

dangerous

fault

this

involves

actual

danger

to

you

the

examiner

the

public

or

property

a

serious

fault

something

potentially

dangerous

a

driving

fault

this

is

not

potentially

dangerous

but

if

you

keep

making

the

same

fault

it

could

become

a

serious

fault

Pass

mark

You

’ll

pass

your

driving

test

if

you

make

no

more

than

driving

faults

sometimes

called

minors

no

serious

or

dangerous

faults

sometimes

called

majors

If

you

pass

your

test

The

examiner

will

tell

you

what

faults

you

made

if

any

give

you

a

pass

certificate

ask

you

if

you

want

your

full

licence

to

be

sent

to

you

automatically

give

the

examiner

your

licence

if

you

want

to

do

this

If

you

choose

not

to

get

your

licence

sent

to

you

automatically

you

’ve

got

years

to

apply

for

it

After

that

you

’ll

need

to

take

the

test

again

When

you

can

start

driving

You

can

start

towing

straight

away

when

you

’ve

passed

your

test

You

do

not

need

to

wait

for

your

full

licence

to

arrive

Contact

DVLA

if

your

full

licence

has

not

arrived

weeks

after

you

applied

for

it

If

you

do

not

pass

The

examiner

will

tell

you

what

faults

you

made

If

you

want

to

resit

the

test

you

’ll

need

to

pay

again

to

book

another

test

Appeal

your

driving

test

You

can

appeal

your

driving

test

if

you

can

prove

that

your

driving

examiner

did

not

follow

the

law

Read

the

guidance

on

appealing

your

driving

test

to

check

if

your

examiner

followed

the

law

If

you

have

proof

they

did

not

follow

the

law

you

can

complain

to

the

Driver

and

Vehicle

and

Standards

Agency

DVSA

If

DVSA

agrees

with

your

complaint

your

test

result

can

not

be

changed

but

you

might

get

a

refund

or

a

free

retest

If

DVSA

does

not

agree

with

your

complaint

you

may

be

able

to

appeal

to

a

court

instead

Appeal

your

driving

test

to

a

court

You

can

appeal

if

you

can

prove

that

your

examiner

did

not

follow

the

law

when

they

carried

out

your

test

Your

test

result

can

not

be

changed

but

you

might

get

a

refund

or

a

free

retest

if

your

appeal

is

successful

You

might

have

to

pay

significant

legal

costs

if

your

appeal

is

unsuccessful

You

’ll

need

to

appeal

within

months

of

your

driving

test

in

England

and

Wales

days

of

your

driving

test

in

Scotland

Check

if

you

can

appeal

Rules

for

the

car

you

use

The

car

that

you

use

to

tow

the

trailer

must

meet

certain

rules

Your

test

will

be

cancelled

and

you

’ll

have

to

pay

again

if

your

car

does

not

meet

the

rules

Rules

about

the

car

Your

car

must

be

taxed

be

insured

for

a

driving

test

check

with

your

insurance

company

be

roadworthy

and

have

a

current

MOT

if

it

’s

over

years

old

have

no

warning

lights

showing

for

example

the

airbag

warning

light

have

no

tyre

damage

and

the

legal

tread

depth

on

each

tyre

be

smoke

free

this

means

you

can

not

smoke

in

it

just

before

or

during

the

test

be

able

to

reach

at

least

mph

and

have

an

mph

speedometer

have

wheels

and

a

maximum

authorised

mass

MAM

of

no

more

than

kg

The

MAM

is

the

limit

on

how

much

the

car

can

weigh

when

it

’s

loaded

It

’ll

be

in

the

car

’s

handbook

Coronavirus

safety

Because

of

you

must

clean

the

inside

of

your

car

before

your

test

This

means

tidying

unnecessary

items

from

the

dashboard

footwells

door

pockets

cup

holders

and

seats

wiping

down

the

dashboard

and

car

controls

The

examiner

will

do

an

additional

clean

of

some

surfaces

The

car

you

use

for

your

test

must

have

at

least

one

window

open

on

each

side

throughout

the

test

Any

combination

of

windows

can

be

opened

for

example

one

from

the

front

and

one

from

the

back

Wear

clothing

suitable

for

the

weather

Things

that

must

be

fitted

The

car

must

have

extra

mirrors

mounted

onto

the

wing

mirrors

on

both

the

passenger

and

driver

side

for

the

examiner

to

use

L

plates

L

or

D

plates

in

Wales

on

the

front

of

the

car

and

rear

of

the

trailer

a

passenger

seatbelt

for

the

examiner

and

a

proper

passenger

head

restraint

not

a

slip

on

type

Manual

and

automatic

cars

You

can

take

the

test

in

a

manual

car

these

have

pedals

automatic

or

semi

automatic

car

these

have

pedals

The

type

of

car

and

trailer

you

can

drive

after

passing

the

test

depends

on

what

your

licence

is

already

for

what

type

of

car

you

take

the

test

in

What

you

can

drive

after

passing

the

car

and

trailer

test

Existing

car

licence

Car

you

use

for

the

test

Cars

you

can

drive

when

towing

Cars

you

can

drive

when

not

towing

Manual

Manual

Manual

and

automatic

Manual

and

automatic

Automatic

Automatic

Automatic

Automatic

Automatic

Manual

Manual

and

automatic

Manual

and

automatic

Manual

Automatic

Automatic

Manual

and

automatic

Hire

cars

You

can

take

your

test

in

a

hire

car

if

it

’s

fitted

with

dual

controls

and

meets

all

the

other

rules

Vehicle

features

You

can

use

a

car

with

an

electronic

parking

brake

hill

start

assist

Cars

with

known

safety

faults

You

can

not

use

one

of

the

cars

shown

in

the

table

unless

you

bring

proof

to

the

test

that

it

’s

safe

This

is

because

these

cars

have

been

recalled

for

a

safety

reason

Model

Reason

for

recall

Vehicles

affected

Recall

issue

date

Citroen

Steering

failure

Vehicles

built

between

Sept

and

Oct

with

vehicle

identification

numbers

VINs

between

and

Jun

Peugeot

Steering

failure

Vehicles

built

between

Jun

and

Oct

with

VINs

between

and

Jun

Toyota

Aygo

Steering

failure

Build

dates

between

Sept

and

Oct

with

VINs

between

and

and

and

and

and

Jun

Toyota

Yaris

Potentially

defective

seat

rail

track

and/or

steering

column

mounting

Some

models

built

between

Jun

and

May

to

registration

plates

Apr

Vauxhall

ADAM

Potential

steering

problem

VINs

with

last

digits

between

to

and

to

Sep

Vauxhall

Corsa

D

Potential

steering

problem

VINs

with

last

digits

between

and

and

and

Sep

Proof

you

need

to

bring

to

your

test

You

must

bring

proof

that

says

one

of

the

following

the

car

was

recalled

and

the

recall

work

has

been

done

the

car

was

recalled

but

did

not

need

any

work

to

be

done

the

car

was

not

part

of

the

recall

The

proof

must

be

either

the

recall

letter

or

safety

notice

stamped

by

the

manufacturer

or

dealer

on

official

or

headed

notepaper

from

the

manufacturer

or

a

dealer

Your

test

will

be

cancelled

and

you

could

lose

your

fee

if

you

do

not

bring

the

right

proof

Rules

for

the

trailer

you

use

The

trailer

you

use

and

the

load

it

carries

must

meet

certain

rules

Your

test

will

be

cancelled

and

you

’ll

have

to

pay

again

if

your

trailer

or

load

do

not

meet

the

rules

The

trailer

you

use

must

be

a

closed

box

body

such

as

a

horsebox

be

around

the

same

width

and

height

as

the

car

you

must

only

be

able

to

see

to

the

rear

by

using

external

mirrors

and

not

through

the

rear

window

have

a

maximum

authorised

mass

MAM

of

at

least

kg

you

need

proof

to

show

the

examiner

for

example

the

manufacturer

’s

plate

The

MAM

is

the

limit

on

how

much

the

trailer

can

weigh

when

it

’s

loaded

Rules

about

the

load

The

trailer

must

carry

a

load

of

at

least

kg

The

combined

weight

of

the

trailer

and

load

must

be

at

least

kg

The

load

must

be

secured

safely

to

the

trailer

Your

test

will

be

cancelled

if

it

is

not

The

load

can

be

either

bagged

aggregates

weighing

at

least

kg

for

example

sand

stone

chippings

or

gravel

but

not

toxic

materials

a

litre

or

litre

intermediate

bulk

container

completely

full

of

water

Intermediate

bulk

containers

are

industrial

containers

for

transporting

liquids

They

’re

made

from

semi

transparent

plastic

and

are

usually

reinforced

with

a

wire

frame

Bags

of

aggregate

Each

bag

of

aggregate

must

be

sealed

weigh

at

least

kg

all

bags

must

weigh

the

same

have

the

weight

clearly

marked

on

it

You

can

also

use

a

single

bag

if

it

weighs

kg

or

kg

Water

in

containers

Water

must

be

in

an

intermediate

bulk

container

The

examiner

must

be

able

to

see

that

it

is

full

If

you

have

a

disability

health

condition

or

learning

difficulty

When

you

book

your

driving

test

you

should

say

if

you

have

a

disability

health

condition

learning

difficulty

You

’ll

still

have

to

drive

to

the

same

standard

to

pass

but

the

examiner

can

make

adjustments

for

your

situation

If

your

health

condition

or

disability

means

you

can

not

wear

a

face

covering

during

your

test

you

or

your

driving

school

must

tell

DVSA

when

booking

your

appointment

You

have

a

disability

At

the

start

of

the

test

the

examiner

will

talk

to

you

about

your

disability

any

adaptations

fitted

to

your

car

If

you

’re

physically

unable

to

uncouple

and

recouple

the

car

and

trailer

you

can

be

asked

questions

to

check

your

understanding

instead

You

’re

deaf

or

have

a

hearing

impairment

The

examiner

will

use

written

notes

at

the

start

of

the

test

to

explain

what

will

happen

If

you

lip

read

they

’ll

also

look

at

you

so

you

can

lip

read

what

they

’re

saying

The

examiner

will

usually

give

directions

to

you

as

hand

signals

These

will

be

explained

to

you

before

your

test

starts

Using

a

sign

language

interpreter

You

can

take

a

British

Sign

Language

BSL

interpreter

with

you

They

must

be

at

least

years

old

Your

driving

instructor

can

be

your

interpreter

You

need

to

arrange

your

own

interpreter

and

pay

any

fees

that

they

charge

You

can

claim

the

cost

back

after

your

test

You

’re

pregnant

You

can

take

a

driving

test

at

any

stage

of

your

pregnancy

However

you

must

be

able

and

willing

to

do

an

emergency

stop

You

have

reading

difficulties

When

you

do

the

eyesight

check

at

the

start

of

the

driving

test

you

can

write

down

the

number

plate

instead

of

reading

it

out

loud

You

have

learning

difficulties

The

examiner

will

make

adjustments

for

the

independent

driving

part

of

the

test

if

you

have

learning

difficulties

They

might

ask

if

you

’d

prefer

to

follow

traffic

signs

instead

of

verbal

directions

You

might

be

able

to

choose

to

follow

a

set

of

directions

using

a

diagram

You

’ll

normally

be

asked

to

follow

up

to

directions

at

a

time

but

the

examiner

can

reduce

this

to

at

a

time

If

your

test

is

cancelled

or

there

's

bad

weather

Your

driving

test

can

be

cancelled

or

stopped

because

of

bad

weather

problems

with

your

car

or

for

other

reasons

If

your

test

is

cancelled

because

of

coronavirus

You

’ll

be

emailed

with

a

new

date

if

your

driving

test

is

cancelled

because

of

Bad

weather

Driving

tests

are

not

carried

out

in

dangerous

weather

conditions

such

as

when

the

roads

are

icy

or

if

there

’s

flooding

thick

fog

or

high

winds

Call

your

test

centre

if

there

are

any

of

these

conditions

on

the

day

of

your

test

The

phone

number

for

the

test

centre

is

on

your

booking

confirmation

email

If

your

test

can

not

go

ahead

The

Driver

and

Vehicle

Standards

Agency

DVSA

will

automatically

book

the

next

available

date

for

your

test

send

you

the

details

within

working

days

it

can

take

up

to

days

if

there

’s

a

long

period

of

bad

weather

You

can

change

the

date

you

’re

given

if

it

is

not

suitable

Your

driving

school

will

need

to

change

your

test

date

for

you

if

they

booked

it

You

can

not

claim

for

any

out

of

pocket

expenses

if

your

test

is

cancelled

because

of

bad

weather

Problems

with

you

or

your

vehicle

You

’ll

have

to

book

another

test

and

pay

again

if

your

test

can

not

be

completed

because

of

a

problem

with

you

for

example

if

you

feel

unwell

while

taking

your

test

your

vehicle

for

example

if

your

car

breaks

down

during

the

test

or

the

car

or

trailer

do

not

meet

the

rules

to

be

used

Your

driving

school

will

need

to

rearrange

your

test

for

you

if

they

booked

it

If

your

test

is

cancelled

for

another

reason

Sometimes

DVSA

has

to

cancel

tests

for

other

reasons

for

example

if

the

examiner

is

unwell

You

’ll

be

sent

a

new

date

for

your

test

if

this

happens

You

can

change

the

date

if

it

is

not

suitable

Your

driving

school

will

need

to

change

your

test

date

for

you

if

they

booked

it

You

can

apply

for

a

refund

of

out

of

pocket

expenses

if

DVSA

cancels

your

test

at

short

notice


Eligibility

The

date

your

vehicle

was

built

or

first

registered

affects

whether

you

need

to

get

an

MOT

pay

vehicle

tax

Vehicles

that

do

not

need

an

MOT

You

do

not

need

to

get

an

MOT

if

the

vehicle

was

built

or

first

registered

more

than

years

ago

no

substantial

changes

have

been

made

to

the

vehicle

in

the

last

years

for

example

replacing

the

chassis

body

axles

or

engine

to

change

the

way

the

vehicle

works

If

you

’re

not

sure

if

there

have

been

any

substantial

changes

you

can

read

the

full

guidance

on

MOT

exemptions

for

historic

vehicles

speak

to

a

historic

vehicle

expert

Vehicles

exempt

from

vehicle

tax

If

your

vehicle

was

built

before

January

you

can

stop

paying

vehicle

tax

from

April

If

you

do

not

know

when

your

vehicle

was

built

but

it

was

registered

before

January

you

do

not

need

to

pay

vehicle

tax

from

April

What

you

have

to

do

You

must

apply

for

a

vehicle

tax

exemption

to

stop

paying

vehicle

tax

This

is

sometimes

called

putting

a

vehicle

into

the

historic

tax

class

You

do

not

have

to

apply

to

stop

getting

an

MOT

for

your

vehicle

each

year

However

you

must

still

keep

it

in

a

roadworthy

condition

You

can

be

fined

up

to

and

get

penalty

points

for

using

a

vehicle

in

a

dangerous

condition

Historic

vehicle

tax

exemption

You

can

apply

to

stop

paying

for

vehicle

tax

from

April

if

your

vehicle

was

built

before

January

You

must

tax

your

vehicle

even

if

you

do

not

have

to

pay

If

you

do

not

know

when

your

vehicle

was

built

but

it

was

first

registered

before

January

you

can

still

apply

to

stop

paying

vehicle

tax

Your

vehicle

will

not

be

exempt

from

vehicle

tax

if

it

’s

used

for

hire

or

reward

for

example

it

’s

used

as

a

taxi

for

paying

customers

it

’s

used

commercially

for

a

trade

or

business

Contact

DVLA

if

you

’re

not

sure

if

your

vehicle

is

exempt

Eligible

vehicles

You

can

apply

for

these

vehicles

to

be

made

exempt

cars

vans

motorcycles

tricycles

Large

vehicles

and

buses

You

can

apply

for

these

vehicles

to

be

made

exempt

private

heavy

goods

vehicles

HGVs

they

can

not

be

designed

or

adapted

for

transporting

goods

or

be

used

for

driver

training

buses

used

for

voluntary

or

community

purposes

Specialist

vehicles

You

can

also

apply

for

these

vehicles

to

be

made

exempt

mobile

cranes

and

pumps

road

rollers

works

trucks

and

digging

machines

agricultural

machines

and

mowing

machines

snowploughs

and

gritting

vehicles

electric

vehicles

steam

vehicles

Apply

for

a

vehicle

tax

exemption

Apply

at

a

Post

Office

that

deals

with

vehicle

tax

You

need

to

take

the

log

book

in

your

name

your

vehicle

tax

reminder

letter

if

you

have

one

an

MOT

certificate

that

’s

valid

when

the

tax

starts

or

evidence

if

your

vehicle

’s

exempt

from

an

MOT

an

insurance

certificate

or

cover

note

only

in

Northern

Ireland

If

you

do

not

have

the

log

book

download

and

fill

in

an

application

for

a

log

book

Take

it

to

the

Post

Office

with

the

fee

What

happens

next

The

Post

Office

sends

your

log

book

to

DVLA

DVLA

will

send

you

an

updated

log

book

You

’ll

get

a

refund

if

you

’re

due

one

It

will

take

longer

than

usual

to

get

your

refund

because

of

coronavirus

Contact

DVLA

if

you

have

not

got

your

refund

within

weeks

of

getting

your

updated

log

book

You

can

still

use

your

vehicle

while

your

application

is

being

processed

Renewing

your

historic

vehicle

's

vehicle

tax

DVLA

will

send

you

a

vehicle

tax

reminder

letter

before

your

tax

is

due

to

expire

You

’ll

need

to

tax

your

vehicle

but

will

not

need

to

pay

It

’s

illegal

to

drive

your

vehicle

if

you

have

not

taxed

it

You

can

be

fined

if

you

do

not

tax

your

vehicle

on

time


How

to

scrap

your

vehicle

When

your

vehicle

has

reached

the

end

of

its

usefulness

you

must

get

it

scrapped

at

an

authorised

treatment

facility

ATF

These

are

sometimes

known

as

a

scrapyard

or

breaker

’s

yard

There

’s

a

different

process

if

your

vehicle

is

an

insurance

write

off

Scrap

your

vehicle

without

keeping

any

parts

Apply

to

take

the

registration

number

off

the

vehicle

if

you

want

to

keep

it

Scrap

your

vehicle

at

an

ATF

This

is

usually

free

Give

the

ATF

the

vehicle

log

book

but

keep

the

yellow

sell

transfer

or

part

exchange

your

vehicle

to

the

motor

trade

section

from

it

Tell

DVLA

you

’ve

taken

your

vehicle

to

an

ATF

You

can

be

fined

if

you

do

not

tell

DVLA

Scrap

your

vehicle

and

keep

parts

from

it

You

can

take

parts

from

your

vehicle

before

you

scrap

it

so

you

can

use

them

to

repair

another

vehicle

Tell

DVLA

the

vehicle

is

off

the

road

while

you

’re

taking

parts

from

it

It

must

be

kept

off

the

road

for

example

in

a

garage

on

a

drive

or

on

private

land

Apply

to

take

the

registration

number

off

the

vehicle

if

you

want

to

keep

it

Scrap

your

vehicle

at

an

ATF

when

you

’ve

finished

taking

parts

from

it

The

ATF

can

charge

a

fee

if

you

’ve

removed

essential

parts

such

as

the

engine

gearbox

bodywork

or

wheels

Give

the

ATF

the

vehicle

log

book

but

keep

the

yellow

sell

transfer

or

part

exchange

section

from

it

Tell

DVLA

you

’ve

taken

your

vehicle

to

an

ATF

Scrap

a

vehicle

that

’s

registered

abroad

If

you

want

to

scrap

a

vehicle

from

another

country

in

the

UK

you

must

use

an

ATF

You

’ll

get

a

Certificate

of

Destruction

to

prove

that

the

vehicle

has

been

destroyed

It

’s

your

responsibility

to

tell

the

driving

authority

in

the

country

where

the

vehicle

is

registered

that

it

has

been

scrapped

Where

you

can

scrap

your

vehicle

Find

an

authorised

treatment

facility

ATF

where

your

vehicle

can

be

scrapped

When

the

ATF

has

your

vehicle

they

can

decide

to

completely

scrap

it

repair

and

sell

it

themselves

It

’s

illegal

to

scrap

your

vehicle

anywhere

else

If

your

vehicle

is

completely

scrapped

The

ATF

will

give

you

a

certificate

of

destruction

within

days

if

you

’ve

scrapped

a

car

light

van

wheeled

motor

vehicle

but

not

a

motor

tricycle

You

will

not

get

a

certificate

for

other

types

of

vehicle

The

certificate

is

proof

that

you

’ve

handed

over

the

vehicle

for

scrap

If

you

do

not

have

it

you

could

still

be

liable

for

traffic

offence

penalties

vehicle

tax

Being

paid

for

your

scrapped

vehicle

The

ATF

will

pay

you

the

scrap

value

of

your

vehicle

It

’s

illegal

to

be

paid

in

cash

if

your

vehicle

is

scrapped

in

England

or

Wales

You

have

to

be

paid

by

bank

transfer

or

cheque

If

the

ATF

repairs

and

sells

your

vehicle

You

will

not

get

a

certificate

of

destruction

if

the

ATF

decides

to

repair

and

sell

your

vehicle

You

can

be

paid

for

your

vehicle

by

any

method

including

cash

Insurance

write

offs

When

you

make

an

insurance

claim

because

your

vehicle

is

damaged

your

insurance

company

will

tell

you

if

your

vehicle

is

being

written

off

how

much

they

’ll

pay

you

When

your

vehicle

is

written

off

your

insurance

company

pays

you

the

current

value

of

the

vehicle

instead

of

the

cost

of

repairing

it

Your

insurance

company

will

decide

if

the

vehicle

should

be

written

off

or

not

Write

off

categories

What

you

do

next

depends

on

which

category

your

vehicle

is

in

Category

Repairing

the

vehicle

Using

the

vehicle

A

Can

not

be

repaired

Entire

vehicle

has

to

be

crushed

B

Can

not

be

repaired

Body

shell

has

to

be

crushed

but

you

can

salvage

other

parts

from

it

C

Can

be

repaired

but

it

would

cost

more

than

the

vehicle

’s

worth

You

can

use

the

vehicle

again

if

it

’s

repaired

to

a

roadworthy

condition

D

Can

be

repaired

and

would

cost

less

than

the

vehicle

’s

worth

but

other

costs

such

as

transporting

your

vehicle

take

it

over

the

vehicle

’s

value

You

can

use

the

vehicle

again

if

it

’s

repaired

to

a

roadworthy

condition

N

Can

be

repaired

following

non

structural

damage

You

can

use

the

vehicle

again

if

it

’s

repaired

to

a

roadworthy

condition

S

Can

be

repaired

following

structural

damage

You

can

use

the

vehicle

again

if

it

’s

repaired

to

a

roadworthy

condition

What

you

need

to

do

Your

insurance

company

will

usually

deal

with

getting

the

vehicle

scrapped

for

you

You

need

to

follow

these

steps

Apply

to

take

the

registration

number

off

the

vehicle

if

you

want

to

keep

it

Send

the

vehicle

log

book

to

your

insurance

company

but

keep

the

yellow

sell

transfer

or

part

exchange

your

vehicle

to

the

motor

trade

section

from

it

Tell

DVLA

your

vehicle

has

been

written

off

You

can

be

fined

if

you

do

not

tell

DVLA

Keeping

the

vehicle

If

you

want

to

keep

a

vehicle

in

category

C

D

N

or

S

the

insurance

company

will

give

you

an

insurance

payout

and

sell

the

vehicle

back

to

you

To

keep

a

category

C

or

S

vehicle

you

also

need

to

send

the

complete

log

book

to

your

insurance

company

apply

for

a

free

duplicate

log

book

using

form

DVLA

will

record

the

vehicle

’s

category

in

the

log

book

You

can

keep

the

log

book

if

you

want

to

keep

a

category

D

or

N

vehicle


Booking

your

test

You

can

book

your

driving

test

when

you

’ve

passed

your

theory

test

You

do

not

need

to

pass

another

theory

test

if

you

’re

upgrading

an

automatic

car

licence

to

a

manual

licence

To

pass

the

driving

test

you

must

be

able

to

drive

safely

in

different

road

and

traffic

conditions

show

that

you

know

The

Highway

Code

by

the

way

you

drive

The

national

standard

for

driving

cars

tells

you

everything

you

must

be

able

to

do

to

pass

the

test

Only

take

your

test

when

you

can

do

everything

without

instruction

There

’s

no

minimum

number

of

lessons

you

must

have

done

before

you

book

and

take

your

test

Change

or

check

your

test

details

You

can

change

the

date

of

your

test

after

you

’ve

booked

You

can

check

the

details

if

you

’ve

lost

the

email

confirmation

you

were

sent

when

you

booked

your

test

Rebook

your

test

Rebook

your

driving

test

if

you

failed

your

test

and

want

to

resit

it

You

have

to

choose

a

date

at

least

working

days

away

What

to

take

to

your

test

You

must

take

your

UK

driving

licence

your

theory

test

pass

certificate

if

you

have

it

a

face

covering

unless

you

have

a

good

reason

not

to

wear

one

a

car

most

people

use

their

driving

instructor

’s

but

you

can

use

your

own

car

if

it

meets

the

rules

Your

test

will

be

cancelled

and

you

will

not

get

your

money

back

if

you

do

not

take

the

right

things

with

you

When

you

must

not

go

to

your

test

You

must

not

go

to

your

test

if

you

or

someone

you

live

with

has

coronavirus

symptoms

you

’ve

been

told

by

the

NHS

Test

and

Trace

service

that

you

’ve

been

in

contact

with

a

person

who

has

you

’re

self

isolating

because

you

recently

entered

the

UK

Wearing

a

face

covering

You

must

bring

and

wear

a

face

covering

for

your

test

unless

you

have

a

good

reason

not

to

Good

reasons

are

things

like

having

a

physical

or

mental

illness

or

impairment

or

a

disability

wearing

it

would

cause

you

severe

distress

You

need

to

say

if

you

have

a

good

reason

not

to

wear

a

face

covering

when

you

book

your

test

Your

test

will

be

cancelled

if

you

come

for

your

test

without

a

face

covering

and

you

did

not

say

that

you

could

not

wear

one

when

you

booked

it

You

can

take

it

off

during

your

test

if

you

need

to

avoid

harm

or

injury

Because

of

the

car

you

use

must

have

the

windows

open

throughout

the

test

Wear

clothing

suitable

for

the

weather

Your

driving

licence

You

need

to

apply

for

a

replacement

driving

licence

if

you

lose

yours

before

your

test

This

could

take

up

to

days

to

arrive

Rearrange

your

test

if

you

do

not

get

the

new

licence

in

enough

time

If

you

do

not

have

a

photocard

licence

Bring

a

valid

passport

and

your

paper

licence

If

you

have

a

licence

from

Northern

Ireland

Bring

the

Northern

Ireland

photocard

and

paper

counterpart

If

you

’ve

lost

your

theory

test

certificate

You

do

not

need

to

get

a

replacement

theory

test

certificate

Your

driving

examiner

will

check

that

you

’ve

passed

your

theory

test

before

your

driving

test

starts

What

happens

during

the

test

There

are

parts

to

the

driving

test

an

eyesight

check

show

me

tell

me

vehicle

safety

questions

general

driving

ability

reversing

your

vehicle

independent

driving

The

test

is

the

same

for

both

manual

and

automatic

cars

How

long

the

test

lasts

You

’ll

drive

for

around

minutes

You

’ll

drive

for

around

minutes

if

you

’re

taking

an

extended

driving

test

because

you

’ve

been

banned

from

driving

Eyesight

check

You

’ll

have

to

read

a

number

plate

from

a

distance

of

metres

for

vehicles

with

a

new

style

number

plate

metres

for

vehicles

with

an

old

style

number

plate

New

style

number

plates

start

with

letters

followed

by

numbers

such

as

ABC

You

’ll

fail

your

driving

test

if

you

fail

the

eyesight

check

The

test

will

end

Show

me

tell

me

questions

You

’ll

be

asked

vehicle

safety

questions

known

as

the

show

me

tell

me

questions

You

’ll

be

asked

the

tell

me

question

at

the

start

of

your

test

before

you

start

driving

show

me

question

while

you

’re

driving

Your

general

driving

ability

You

’ll

drive

in

various

road

and

traffic

conditions

but

not

on

motorways

The

examiner

will

give

you

directions

that

you

should

follow

Driving

test

routes

are

not

published

so

you

can

not

check

them

before

your

test

Pulling

over

at

the

side

of

the

road

You

’ll

be

asked

to

pull

over

and

pull

away

during

your

test

including

normal

stops

at

the

side

of

the

road

pulling

out

from

behind

a

parked

vehicle

a

hill

start

You

might

also

be

asked

to

carry

out

an

emergency

stop

Reversing

your

vehicle

The

examiner

will

ask

you

to

do

one

of

the

following

exercises

parallel

park

at

the

side

of

the

road

park

in

a

parking

bay

either

by

driving

in

and

reversing

out

or

reversing

in

and

driving

out

the

examiner

will

tell

you

which

you

have

to

do

pull

up

on

the

right

hand

side

of

the

road

reverse

for

around

car

lengths

and

rejoin

the

traffic

Independent

driving

You

’ll

have

to

drive

for

about

minutes

by

following

either

directions

from

a

sat

nav

traffic

signs

The

examiner

will

tell

you

which

you

have

to

follow

They

’ll

set

the

sat

nav

up

for

you

You

can

not

use

your

own

sat

nav

If

you

can

not

see

traffic

signs

If

you

can

not

see

a

traffic

sign

for

example

because

it

’s

covered

by

trees

the

examiner

will

give

you

directions

until

you

can

see

the

next

one

Going

off

the

route

The

examiner

will

not

give

you

a

fault

for

taking

a

wrong

turning

They

’ll

help

you

get

back

on

the

route

if

you

do

If

you

make

mistakes

during

your

test

You

can

carry

on

if

you

make

a

mistake

It

might

not

affect

your

test

result

if

it

’s

not

serious

Your

driving

examiner

will

direct

you

back

to

the

driving

test

centre

if

the

mistake

you

made

means

you

’ve

failed

The

test

will

end

early

Other

people

at

your

test

Your

driving

examiner

’s

supervisor

might

sit

in

on

your

test

to

watch

your

examiner

’s

performance

If

you

refuse

your

test

can

be

cancelled

and

you

’ll

have

to

book

another

test

and

pay

again

Driving

test

faults

and

your

result

There

are

types

of

faults

you

can

make

a

dangerous

fault

this

involves

actual

danger

to

you

the

examiner

the

public

or

property

a

serious

fault

something

potentially

dangerous

a

driving

fault

this

is

not

potentially

dangerous

but

if

you

keep

making

the

same

fault

it

could

become

a

serious

fault

Pass

mark

You

’ll

pass

your

driving

test

if

you

make

no

more

than

driving

faults

sometimes

called

minors

no

serious

or

dangerous

faults

sometimes

called

majors

If

you

pass

your

test

The

examiner

will

tell

you

what

faults

you

made

if

any

give

you

a

pass

certificate

ask

you

if

you

want

your

full

licence

to

be

sent

to

you

automatically

give

the

examiner

your

provisional

licence

if

you

want

to

do

this

Apply

for

your

full

driving

licence

within

years

of

passing

your

test

if

you

do

not

want

to

get

your

licence

automatically

When

you

can

start

driving

You

can

start

driving

straight

away

when

you

’ve

passed

your

test

You

do

not

need

to

wait

for

your

full

licence

to

arrive

Contact

DVLA

if

your

full

licence

has

not

arrived

weeks

after

you

applied

for

it

If

you

do

not

pass

The

examiner

will

tell

you

what

faults

you

made

You

have

to

book

another

test

and

pay

again

You

have

to

choose

a

date

at

least

working

days

away

Appeal

your

driving

test

You

can

appeal

your

driving

test

if

you

can

prove

that

your

driving

examiner

did

not

follow

the

law

Read

the

guidance

on

appealing

your

driving

test

to

check

if

your

examiner

followed

the

law

If

you

have

proof

they

did

not

follow

the

law

you

can

complain

to

the

Driver

and

Vehicle

and

Standards

Agency

DVSA

If

DVSA

agrees

with

your

complaint

your

test

result

can

not

be

changed

but

you

might

get

a

refund

or

a

free

retest

If

DVSA

does

not

agree

with

your

complaint

you

may

be

able

to

appeal

to

a

court

instead

Appeal

your

driving

test

to

a

court

You

can

appeal

if

you

can

prove

that

your

examiner

did

not

follow

the

law

when

they

carried

out

your

test

Your

test

result

can

not

be

changed

but

you

might

get

a

refund

or

a

free

retest

if

your

appeal

is

successful

You

might

have

to

pay

significant

legal

costs

if

your

appeal

is

unsuccessful

You

’ll

need

to

appeal

within

months

of

your

driving

test

in

England

and

Wales

days

of

your

driving

test

in

Scotland

Check

if

you

can

appeal

If

your

test

is

cancelled

or

there

's

bad

weather

Your

driving

test

can

be

cancelled

or

stopped

because

of

bad

weather

problems

with

your

car

or

for

other

reasons

If

your

test

is

suspended

due

to

coronavirus

You

’ll

be

sent

a

new

date

for

your

test

if

this

happens

You

can

change

the

date

if

it

’s

not

suitable

You

need

to

have

passed

a

theory

test

in

the

last

years

to

take

your

driving

test

Your

theory

test

certificate

will

not

be

extended

Bad

weather

Driving

tests

are

not

carried

out

in

dangerous

weather

conditions

such

as

when

the

roads

are

icy

or

if

there

’s

flooding

thick

fog

or

high

winds

Call

your

test

centre

if

there

are

any

of

these

conditions

on

the

day

of

your

test

The

phone

number

for

the

test

centre

is

on

your

booking

confirmation

email

If

your

test

can

not

go

ahead

The

Driver

and

Vehicle

Standards

Agency

DVSA

will

automatically

book

the

next

available

date

for

your

test

send

you

the

details

within

working

days

it

can

take

up

to

days

if

there

’s

a

long

period

of

bad

weather

You

can

change

the

date

you

’re

given

if

it

’s

not

suitable

You

can

not

claim

for

any

out

of

pocket

expenses

if

your

test

is

cancelled

because

of

bad

weather

Problems

with

you

or

your

car

You

’ll

have

to

book

another

test

and

pay

again

if

your

test

can

not

be

completed

because

of

a

problem

with

you

for

example

if

you

feel

unwell

while

taking

your

test

your

car

for

example

if

it

breaks

down

during

the

test

or

does

not

meet

the

rules

to

be

used

If

your

test

is

cancelled

for

another

reason

Sometimes

DVSA

has

to

cancel

tests

for

other

reasons

for

example

if

the

examiner

is

unwell

You

’ll

be

sent

a

new

date

for

your

test

if

this

happens

You

can

change

the

date

if

it

’s

not

suitable

You

can

apply

for

a

refund

of

out

of

pocket

expenses

if

DVSA

cancels

your

test

at

short

notice

If

you

have

a

disability

health

condition

or

learning

difficulty

When

you

book

your

driving

test

you

should

say

if

you

have

a

disability

health

condition

learning

difficulty

reason

not

to

wear

a

face

covering

You

’ll

still

have

to

drive

to

the

same

standard

to

pass

but

the

examiner

can

make

adjustments

for

your

situation

You

have

a

disability

You

’ll

have

time

with

the

examiner

once

you

start

the

test

to

talk

about

your

disability

any

adaptations

fitted

to

your

car

They

might

also

agree

for

you

to

have

more

time

for

instructions

and

directions

during

your

test

You

’re

deaf

or

have

a

hearing

impairment

The

examiner

will

use

written

notes

at

the

start

of

the

test

to

explain

what

will

happen

If

you

lip

read

they

’ll

also

look

at

you

so

you

can

lip

read

what

they

’re

saying

The

examiner

will

usually

give

directions

to

you

as

hand

signals

These

will

be

explained

to

you

before

your

test

starts

Using

a

sign

language

interpreter

You

can

take

a

British

Sign

Language

BSL

interpreter

with

you

They

must

be

at

least

years

old

Your

driving

instructor

can

be

your

interpreter

You

need

to

arrange

your

own

interpreter

and

pay

any

fees

that

they

charge

You

can

claim

the

cost

back

after

your

test

You

’re

pregnant

You

can

take

a

driving

test

at

any

stage

of

your

pregnancy

However

you

must

be

able

and

willing

to

do

an

emergency

stop

You

have

reading

difficulties

When

you

do

the

eyesight

check

at

the

start

of

the

driving

test

you

can

write

down

the

number

plate

instead

of

reading

it

out

loud

You

have

learning

difficulties

The

examiner

will

make

adjustments

for

the

independent

driving

part

of

the

test

if

you

have

learning

difficulties

They

might

ask

if

you

’d

prefer

to

follow

traffic

signs

instead

of

directions

from

a

sat

nav

Using

your

own

car

for

your

test

You

can

take

your

driving

test

in

your

own

car

rather

than

your

driving

instructor

’s

if

it

meets

certain

rules

Your

test

will

be

cancelled

and

you

’ll

have

to

pay

again

if

your

car

does

not

meet

the

rules

Rules

about

the

car

Your

car

must

be

taxed

be

insured

for

a

driving

test

check

with

your

insurance

company

be

roadworthy

and

have

a

current

MOT

if

it

’s

over

years

old

have

no

warning

lights

showing

for

example

the

airbag

warning

light

have

no

tyre

damage

and

the

legal

tread

depth

on

each

tyre

you

can

not

have

a

space

saver

spare

tyre

fitted

be

smoke

free

this

means

you

can

not

smoke

in

it

just

before

or

during

the

test

be

able

to

reach

at

least

mph

and

have

an

mph

speedometer

have

wheels

and

a

maximum

authorised

mass

MAM

of

no

more

than

kg

The

MAM

is

the

limit

on

how

much

the

car

can

weigh

when

it

’s

loaded

It

’ll

be

in

the

car

’s

handbook

Coronavirus

safety

Because

of

you

must

clean

the

inside

of

your

car

before

your

test

This

means

tidying

unnecessary

items

from

the

dashboard

footwells

door

pockets

cup

holders

and

seats

wiping

down

the

dashboard

and

car

controls

The

examiner

will

do

an

additional

clean

of

some

surfaces

The

car

you

use

for

your

test

must

have

at

least

one

window

open

on

each

side

throughout

the

test

Any

combination

of

windows

can

be

opened

for

example

one

from

the

front

and

one

from

the

back

Wear

clothing

suitable

for

the

weather

Things

that

must

be

fitted

The

car

must

have

an

extra

interior

rear

view

mirror

for

the

examiner

L

plates

L

or

D

plates

in

Wales

on

the

front

and

rear

a

passenger

seatbelt

for

the

examiner

and

a

proper

passenger

head

restraint

not

a

slip

on

type

Dashcams

and

other

cameras

You

can

use

a

camera

fitted

for

insurance

purposes

as

long

as

it

faces

outside

of

the

car

and

does

not

film

the

inside

does

not

record

audio

from

inside

the

car

Vehicle

features

You

can

use

a

car

with

an

electronic

parking

brake

hill

start

assist

Manual

and

automatic

cars

You

can

take

the

test

in

a

manual

car

these

have

pedals

automatic

or

semi

automatic

car

these

have

pedals

If

you

take

your

test

in

a

semi

automatic

car

you

’ll

only

be

able

to

drive

automatic

and

semi

automatic

cars

once

you

’ve

passed

your

test

Hire

cars

You

can

take

your

test

in

a

hire

car

if

it

’s

fitted

with

dual

controls

and

meets

all

the

other

rules

Cars

you

can

not

use

Some

cars

can

not

be

used

in

the

test

because

they

do

not

give

the

examiner

all

round

vision

You

can

not

use

any

of

the

following

BMW

Mini

convertible

Ford

KA

convertible

Toyota

iQ

VW

Beetle

convertible

Check

with

the

Driver

and

Vehicle

Standards

Agency

DVSA

before

you

book

your

test

if

you

want

to

use

a

convertible

car

panel

van

Cars

with

known

safety

faults

You

can

not

use

one

of

the

cars

shown

in

the

table

unless

you

have

proof

that

it

’s

safe

This

is

because

these

cars

have

been

recalled

for

a

safety

reason

You

must

bring

the

proof

that

it

’s

safe

with

you

when

you

take

your

test

Reason

for

recall

Vehicles

affected

Recall

issue

date

Citroen

Steering

failure

Vehicles

built

between

Sep

and

Oct

with

vehicle

identification

numbers

VINs

between

and

Jun

Peugeot

Steering

failure

Vehicles

built

between

Jun

and

Oct

with

VINs

between

and

Jun

Toyota

Aygo

Steering

failure

Vehicles

built

between

Jun

and

Oct

with

VINs

between

and

and

and

and

and

Jun

Toyota

Yaris

Potentially

defective

seat

rail

track

and/or

steering

column

mounting

Some

models

built

between

Jun

and

May

to

registration

plates

Apr

Vauxhall

ADAM

Potential

steering

problem

VINs

with

last

digits

between

to

and

to

Sep

Vauxhall

Corsa

D

Potential

steering

problem

VINs

with

last

digits

between

and

and

and

Sep

Proof

you

need

to

bring

to

your

test

You

must

bring

proof

that

says

one

of

the

following

the

car

was

recalled

and

the

recall

work

has

been

done

the

car

was

recalled

but

did

not

need

any

work

to

be

done

the

car

was

not

part

of

the

recall

The

proof

must

be

either

the

recall

letter

or

safety

notice

stamped

by

the

manufacturer

or

dealer

on

official

or

headed

notepaper

from

the

manufacturer

or

a

dealer

Your

test

will

be

cancelled

and

you

could

lose

your

fee

if

you

do

not

bring

the

right

proof